Mercure Johannesburg Randburg Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Johannesburg Randburg Hotel

Lobby
Meeting facility
Bar (on property)
Exterior
Standard Room, 2 Twin Beds | In-room safe, individually furnished, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Corner Republic Rd & Brightwater Common, Randburg, Gauteng, 2125
  • Mediclinic Sandton
    5 min drive
  • Randpark Golf Club
    5 min drive
  • Cresta Shopping Centre
    6 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    40 min drive

Room options

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Mercure Johannesburg Randburg Hotel

3-star Johannesburg hotel, connected to a shopping center in Randburg
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and dry cleaning. Housekeeping is available on request.
Mercure Johannesburg Randburg Hotel offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Complimentary self parking is available on site.

Mercure Johannesburg Randburg Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Onsite venue - This restaurant serves breakfast only.

Languages

English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 180 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 180 per person
  • Airport shuttle fee: ZAR 550 per room (one-way)
  • Airport shuttle fee per child: ZAR 100 (one-way), (from 12 to 18 years old)
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Randburg Johannesburg
Mercure Hotel Johannesburg Randburg
Mercure Hotel Randburg Johannesburg
Mercure Johannesburg Randburg
Mercure Johannesburg Randburg Hotel
Mercure Randburg
Mercure Randburg Hotel
Mercure Randburg Hotel Johannesburg
Randburg Hotel Johannesburg
Randburg Mercure Hotel
Mercure Johannesburg Randburg Greater
Accor Johannesburg Randburg
Mercure Johannesburg Randburg
Mercure Johannesburg Randburg Hotel Hotel
Mercure Johannesburg Randburg Hotel Randburg
Mercure Johannesburg Randburg Hotel Hotel Randburg

Mercure Johannesburg Randburg Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 124 reviews" "
Rating 8 - Good. 58 out of 124 reviews" "
Rating 6 - Okay. 28 out of 124 reviews" "
Rating 4 - Poor. 4 out of 124 reviews" "
Rating 2 - Terrible. 5 out of 124 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brett R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Stayed 9 nights in Jul 2024

6/10 Okay

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy party goers revelling until 3am with no attempt by management to engage them
Stayed 2 nights in Jun 2024

6/10 Okay

Clover, Huntsville

Disliked: Amenities
THE BEDS ARE VERY HARD AND HARD TO SLEEP IN IT HURTS MY BODY
Stayed 4 nights in Feb 2024

10/10 Excellent

Zoleka

Stayed 2 nights in Dec 2023

10/10 Excellent

Kahlil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Marian

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Tebogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Grant

Stayed 1 night in May 2022

6/10 Okay

Jacintha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
The Manager on Duty was friendly, but the rooms were very disappointing. They looked nothing like pictures online. We had no bath towels and had to ask for them and the toilet seat in one room was broken. The body wash and shampoo was empty. The breakfast was great, (the best part of the stay) sadly will not be going to the Mecure again
Stayed 1 night in Dec 2021

8/10 Good

Musa

Stayed 1 night in May 2021

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Susan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2021

6/10 Okay

Imtiaz

Liked: Staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Clement

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Randburg Gem
The staff was exceptional as usual
Stayed 3 nights in Nov 2019

10/10 Excellent

DP

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Had a lovely time, disturbed by a neighbor that was banging on the door between 1 - 2.30am though. i was in room 129
Stayed 1 night in Nov 2019

8/10 Good

Rui

Business traveler
Stayed 4 nights in Oct 2019

10/10 Excellent

Peters, USA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the mall and transit system.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good and friendly from reception, restaurant, bar, room cleaning- all very helpful and the gateman gave everybody that came through his gate , the Thumbs Up sign. Very positive when you arrive as a new guest. Still a few round pin 3 pin plug sockets!!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Rumbidzai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business.
Quick business trip. Nothing fancy about the hotel, but in it's price bracket has no equal. Good, comfortable room. Good shower, bed, wifi and nice and quiet. Location good for my meetings.
Stayed 1 night in May 2019

10/10 Excellent

Dineo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The cabinet where the fridge is stored was broken, i booked for 2 people but had toiletries for 1 person for both days in both the 2 rooms i booked. When my family arrived to occupy the next room the lady at reception told tgem i only booked 1 family room for 2 adults and 1 child without checking on the system. Upon my arrival down stairs she said the same thing and when i asked when i showed her the 2 keys she then said you can go. No apology nothing not even checking on the computer. all i got was attitude and eyes rolled on me and my hisband said the lady was really harsh with her.
Stayed 2 nights in May 2019