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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

2 outdoor pools
Lunch, dinner and brunch served
Lunch, dinner and brunch served
Lunch, dinner and brunch served
Lunch, dinner and brunch served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
20 Maude Street, Sandton, Gauteng, 2196
  • Johannesburg Stock Exchange
    5 min walk
  • The MARC
    6 min walk
  • Sandton Convention Centre
    6 min walk
  • Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

4-star Johannesburg hotel, connected to a shopping center in Sandton
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with safes and complimentary bottled water. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Protea Hotel by Marriott Johannesburg Balalaika Sandton features 2 outdoor swimming pools, a steam room, a fitness center, and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A shopping center shuttle and a train station pick-up service are complimentary for guests. Onsite parking is available (surcharge).

Protea Hotel by Marriott Johannesburg Balalaika Sandton has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Bull Run - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty - This coffee shop serves breakfast, brunch, and lunch. Open daily.
Lords Bar - This bar serves brunch, lunch, dinner, and light fare. Open daily.
Destination Lounge & Bar - This bar serves light fare only. Open daily.
The Conservatory - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Covered self parking on site (ZAR 50 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 215 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Gym
  • Piano
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 530 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 846 reviews" "
Rating 8 - Good. 374 out of 846 reviews" "
Rating 6 - Okay. 93 out of 846 reviews" "
Rating 4 - Poor. 35 out of 846 reviews" "
Rating 2 - Terrible. 16 out of 846 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Constantine

Stayed 1 night in Aug 2024

10/10 Excellent

Rael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Oasis

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
I love love love this place
Stayed 2 nights in Mar 2024

10/10 Excellent

Wallace

Stayed 5 nights in Jun 2024

10/10 Excellent

Emmanuel

Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 7 nights in Jun 2024

6/10 Okay

Glenda

Disliked: Staff & service, property conditions & facilities
Staff was not friendly,
Stayed 3 nights in May 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Anathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

robert

Stayed 3 nights in Dec 2023

10/10 Excellent

Madelyn, Seattle

Traveled with family
Liked: Staff & service, property conditions & facilities
We stayed here on a long layover and between the comfortable beds and breakfast, it gave us everything we needed. The true highlight was the friendly staff, I’ve never had a more welcoming experience at a hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

SUJEE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and comfortable stay in Joburg
I liked the bed a lot, very comfy. But I thought there would be shower gown, not to mention more of amenities like shampoo and conditioner. They only offer a small soap bar, body cleanser, lotion and a shower cap. Overall staffs were really kind, breakfast was also good (nothing special). Beautiful garden.
Stayed 1 night in Sep 2023

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved it a lot, I don't want to leave
Stayed 2 nights in Jun 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality by staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Djole Goca

Liked: Amenities
Airport pick up arranged in advance and we were picked up almost an hour later after i had to make a phone call. We were greeted by trainee at the hotel and she was absolutely fantastic ( I wish i remembered you name you beautiful young lady). Check out however was another issue. We had to leave early in the morning (driver showed up earlier then we were told at the time of our booking). First, they wanted to charge us for a drink we never had. It’s ok, people do make mistake but that person at the reception attitude was just wrong. After that issue was resolved, she said we need to pay taxes which we paid at the time of the booking. After that, we politely asked to get 2 croissants to go because we are going to miss our paid breakfast as tour guide messed up our pick up time. She said to wait another 5 min until restaurant is open. It was just one thing after another where it felt like she was vindictive and determined to get us somehow. She really ruined our day. I usually don’t bother with feedback but I had to express my disappointment in that person. I wish i remembered your name but I am sure your lovely manager will remember you and us as well. Otherwise hotel is amazing, location is superb.
Stayed 1 night in Sep 2023

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

BOAZ

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Victoria

Stayed 3 nights in Jul 2023

8/10 Good

Niki

Stayed 1 night in Jun 2023

8/10 Good

Zalmen

Stayed 1 night in May 2023