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Protea Hotel by Marriott Johannesburg Balalaika Sandton

4.0 star property

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Photo gallery for Protea Hotel by Marriott Johannesburg Balalaika Sandton

2 outdoor pools
2 bars/lounges, poolside bar
View from property
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym
$85
includes taxes & fees
Sep 20 - Sep 21

Explore the area

View in a map
20 Maude Street, Sandton, Gauteng, 2196
  • Nelson Mandela Square
    ‪7 min walk‬
  • Sandton City Mall
    ‪8 min walk‬
  • Sandton Convention Centre
    ‪8 min walk‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Down comforters, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking

  • 517 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Down comforters, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Down comforters, in-room safe, desk, laptop workspace

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Protea Hotel by Marriott Johannesburg Balalaika Sandton

4-star Johannesburg hotel, connected to a shopping center in Sandton
Along with 2 outdoor pools, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 43-inch LCD televisions come with satellite channels and Netflix.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Protea Hotel by Marriott Johannesburg Balalaika Sandton features 2 outdoor swimming pools, a steam room, a fitness center, and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 0 square feet (0 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A shopping center shuttle and a train station pick-up service are complimentary for guests. Onsite parking is available (surcharge).

Protea Hotel by Marriott Johannesburg Balalaika Sandton has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Bull Run - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coffee on Twenty - This coffee shop serves breakfast, brunch, and lunch. Open daily.
Lords Bar - This bar serves brunch, lunch, dinner, and light fare. Open daily.
Destination Lounge & Bar - This bar serves light fare only. Open daily.
The Conservatory - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Free shopping center shuttle
  • Limo/town car service
  • Covered self parking on site (ZAR 50 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coffee on Twenty
  • Destination Lounge & Bar
  • Lords Bar
  • The Bull Run
  • The Conservatory

Things to do

  • 2 outdoor pools
  • Gym
  • Piano
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 3 2025 to August 13 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 610 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Balalaika Sandton Johannesburg
Protea Hotel Marriott Johannesburg Balalaika Sandton
Protea Balalaika Sandton Johannesburg
Protea Balalaika Sandton
Protea Hotel Balalaika
Protea Balalaika
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Balalaika Hotel
Protea Hotel Johannesburg
Protea Hotel Marriott Balalaika
Protea Marriott Johannesburg Balalaika Sandton
Protea Marriott Balalaika
Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

Protea Hotel by Marriott Johannesburg Balalaika Sandton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 342 out of 872 reviews
Rating 8 - Good. 382 out of 872 reviews
Rating 6 - Okay. 95 out of 872 reviews
Rating 4 - Poor. 35 out of 872 reviews
Rating 2 - Terrible. 18 out of 872 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception service was great, housekeeping needs to be more attentive, fresh towels usually have hair from other guests, floors are cleaned haphazardly.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gemma

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this property, my only hiccup was a bill for the previous guest was placed in my bill.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice.

Excellent choice for Sandton. Charming help staff and good shuttle link to mall.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Good option for Sandton.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for Sandton.

Very acceptable, well priced option in Sandton. Hotel runs a shuttle bus to the mall which is very handy.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Jan 2025

10/10 Excellent

Salende

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

horace

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

8/10 Good

BETTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great staff and convenient location. Like the gardens
Stayed 3 nights in Nov 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility, friendly staff and delicious food. We were able to catch the hop on hop off bus just around the corner and access lots of sights that way. The hotel offers a shuttle service to Nelson Mandela Square, which was a nice bonus. Highly recommended this stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie Yovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - Sandton city mall close to the hotel, quiet and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 7 nights in Oct 2024

8/10 Good

Wendy, Calgary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We certainly enjoyed this hotel’s location to nearby restaurants & shops. An added bonus was a free mall shuttle service. Our room was clean and spacious with a lovely view of the lush courtyard setting. Downsides: no early check in availability (especially for guests that have travelled more than 36 hours); no free coffee in the lobby; no free breakfast (especially for other guests in our group that paid for a premium suite).
Stayed 1 night in Oct 2024

8/10 Good

patricia

Stayed 2 nights in Sep 2024

8/10 Good

Osaretin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

8/10 Good

Riana

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the gardens. The staff were welcoming, and went the extra mile to help.
Stayed 2 nights in Sep 2024