*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a smoke-free property.
- Use of nearby fitness center (discount)
- Number of outdoor pools - 1
- Shopping center shuttle (surcharge)
- Rooftop garden
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic stirrers
- Computer station
- Wheelchair accessible
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 197
- No accessible shuttle
- Number of floors - 6
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of accessible parking spaces 2
- Fireplace in lobby
- Designer stores on site
- Shopping mall on site
- Registration desk height (inches) - 419
- Registration desk height (centimeters) - 1065
- Elevator door width (inches) - 315
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 800
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2010
- Free WiFi
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Spa services on site
- Area shuttle (surcharge)
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Garden
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Room service (24 hours)
- Desk
- Iron/ironing board (on request)
- Free bottled water
- Premium TV channels
- Shower only
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Pillow menu
- LCD TV
- Partially open bathroom
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Champagne service
- Baby bath
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Grab bar - near toilet
- Change of bed sheets (on request)
- Toilet grab bar height (inches) - 285
- Toilet grab bar height (centimeters) - 725
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Camelot Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
- Number of treatment rooms 5
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Thai massage
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Sign language-capable staff
- Wheelchairs available on site
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf lessons available nearby
- Ecotours nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately ZAR 215 to 215 per person
- Airport shuttle fee: ZAR 760 per vehicle (one way)
- Self parking fee: ZAR 65 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property does not require health documentation at check-in
Temperature checks are not available to guests
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Hotel Names
- Protea Hotel Fire Ice Melrose Arch Johannesburg
- Protea Fire Ice Melrose Arch Johannesburg
- Protea Fire Ice Melrose Arch
- Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
- Protea Hotel Fire Ice Marriott JHB Melrose Arch
- Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
- Protea Fire Ice Marriott JHB Melrose Arch
- Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
- Protea Hotel Fire Ice by Marriott JHB Melrose Arch
- Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel
National Rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Hotel Reviews
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