Raphael Penthouse Suites

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Raphael Penthouse Suites

View from room
Suite, 2 Bedrooms | In-room safe, desk, laptop workspace, soundproofing
Exterior
Suite, 1 Bedroom | Living area | TV, DVD player, pay movies
Fridge, microwave, oven, stovetop

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
South Wing Nelson Mandela Squ Fifth St, Sandton, Gauteng, 2196
  • Sandton City Mall
    3 min walk
  • Sandton Convention Centre
    3 min walk
  • Nelson Mandela Square
    6 min walk
  • Johannesburg (JNB-O.R. Tambo Intl.)
    34 min drive

Room options

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 3
  • 2 King Beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Luxury Penthouse, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

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About this property

Raphael Penthouse Suites

5-star Johannesburg guest house, connected to a shopping center in Sandton
This guesthouse features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas, free valet parking, and free train station pick-up are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Raphael Penthouse Suites offers 60 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Accommodations at this 5-star guesthouse have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Johannesburg guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the guesthouse include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Raphael Penthouse Suites provides a sauna and a fitness center. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco guesthouse also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Concierge services and limo/town car service can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the indoor pool and outdoor pool at a partner property.

Raphael Penthouse Suites has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free 24-hour train station pick-up shuttle
  • Limo/town car service
  • Free secured self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 for adults and ZAR 80 for children
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • DVD player
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 150 for adults and ZAR 80 for children
  • Airport shuttle fee: ZAR 1090 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Raphael Penthouse
Raphael Penthouse Suites
Raphael Penthouse Suites House
Raphael Penthouse Suites House Johannesburg
Raphael Penthouse Suites Johannesburg
Raphael Penthouse Suites House Sandton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites dton
Raphael Penthouse Suites Sandton
Raphael Penthouse Suites Guesthouse
Raphael Penthouse Suites Guesthouse Sandton

Raphael Penthouse Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly and helpful staff, nice furnishings in the apartments and adequately stocked with all the necessities for such accommodation! The bed was comfortable with very nice bed linen! Like the proximity to Sandton City and Mandela Sq! All in all I thought the Raphael was very good value for money! I did not like the view from my room.. faced the wall (but at least it wasn’t concrete and plain, but would have preferred a city view!
Stayed 1 night in Jun 2024

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near the mandela square with all the facilities.
Stayed 3 nights in Nov 2023

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached directly to the mall made for an easy and convenient stay. Nice lounge and kitchen gave a nice homey feel and space you dont get in a hotel room.
Stayed 1 night in Nov 2023

10/10 Excellent

Tal

Stayed 3 nights in Aug 2023

10/10 Excellent

vimbai

Stayed 3 nights in Jul 2023

10/10 Excellent

Taichi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. daily room cleaning was professional. connected directly to the Sandton City mall so easy access to the restaurants and shopping.
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably the worst hotel room in Sandton
Literally terrible experience in a shabby and worn out and hugely overpriced room. I'm traveling on business and booked this property because I thought I might benefit from the lounge area and kitchen but the carpet was soaking wet from leakage from the patio, the sofa was beyond worn out, the wardrobe doors didn't slide / close properly and the bedroom still has a square CRT TV as if it's 1994! Really a terrible shambles of an experience, not to mention lifts not working on the day I arrived.
Stayed 4 nights in Dec 2019

10/10 Excellent

Kenton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIdden Gem, Great Location
Great location, great apartment, only one slight criticism and that was there was no iron or ironing board in the apartment.
Stayed 1 night in Nov 2019

8/10 Good

Bineet, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Johannesburg at the Raphael
This is a great place to stay if you want quiet and businesses like environment but still in the midst of all the action

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Recent Stay
Furniture is dated and wifi poor.

4/10 Poor

Gerrit

Traveled with family
This hotel could be a pearl in Sandton, however, the photos of the property hide investment in maintenance. One of only a few hotels we’ve stayed in which has so few sockets for charging a laptop or indeed a phone. We found blood on the tiles in one of the two bathrooms in the 2 bedroom suite. The pigeons enjoyed our jacuzzi on the enormous balcony. We certainly weren’t going to get into that tub. A disappointing stay which didn’t meet our expectations.
Stayed 1 night in Aug 2024

2/10 Terrible

Henrik

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Good location, but not living up to expectations
Good location next to best shopping and dining. Good breakfast served at nearby hotel. Spacious rooms. Mold in the rooms, poor and not very friendly service, many technical issues, for example they could not make keys for our rooms and wifi worked only half of the time. Tried to charge extra for breakfast that was included. All in all, not what to expect from a 5 star hotel
Stayed 2 nights in Jan 2023

10/10 Excellent

Markus

Stayed 1 night in Oct 2022

8/10 Good

Markus

Liked: Cleanliness, staff & service, room comfort
Zentrale Lage beim Nelson Mandela Square
Um es vorwegzunehmen, die zahlreichen Restaurants am Square sind nicht so lärmig. Die laufenden Airconditioner allerdings schon. Das Apartment ist ein bisschen in die Jahre gekommen aber Preis/Leistung stimmt. Ideal für Familien. Im Herzen von Sandton City mit Zugang zu all den Shops und Restaurant. Nähe Gautrain. I
Stayed 1 night in Oct 2019

8/10 Good

Jeremy, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self-service in Sandton
Good