*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
Event facilities measuring 86 square feet (8 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite secured self parking is complimentary.
Sanctuary Mandela has designated areas for smoking.
- Tile flooring in public areas
- Daily
- Couples/private dining
- Area rugs in public areas
- Number of outdoor pools - 1
- Front entrance ramp
- Art gallery on site
- Elevator
- Elevator door width (inches) - 32
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 80
- 24-hour front desk
- Conference space
- Free breakfast
- Porter/bellhop
- Secured parking
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2021
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Safe-deposit box at front desk
- Conference space size (meters) - 8
- Spa services on site
- Number of meeting rooms - 2
- Number of restaurants - 1
- Free full breakfast
- Concierge services
- Conference space size (feet) - 86
- Designated smoking areas
- Banquet hall
- Total number of rooms - 9
- No accessible shuttle
- Gated community
- No accessible airport shuttle
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Number of accessible parking spaces 1
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
Room Amenities
Sanctuary Mandela offers 9 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Johannesburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, printers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- In-room massage available
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Free wired internet
- Egyptian-cotton sheets
- Pillowtop mattress
- TV size: 42
- Partially open bathroom
- Deep soaking bathtub
- Hydromassage showerhead
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Netflix
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Window screens
- Electrical adapters/chargers
- Streaming services
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Height-adjustable showerhead
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Mobile key entry
- Printer
- Magnifying mirror
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.
Insights - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Dalibhunga - Onsite diner. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Thai massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: ZAR 975 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 15
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Guests can access their rooms with a mobile device.
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Staff temperature checks are not conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Security system
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Events/parties allowed
Social distancing measures are in place
Contactless check-in is available
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Reservations are required for onsite COVID-19 testing
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets not allowed
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Sanctuary Mandela Hotel
- Sanctuary Mandela Johannesburg
- Sanctuary Mandela Hotel Johannesburg
Hotel Reviews
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