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Sheraton Pretoria Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Pretoria Hotel

Exterior
Lobby lounge
Balcony
Terrace/patio
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
643 Corner Of Church And Wessels Streets, Arcadia, Pretoria, Gauteng, 0007
  • Union Buildings
    11 min walk
  • Pricepride - Pretorius Street
    8 min walk
  • Johannesburg Sandton Station
    33 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    39 min drive

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

  • 328 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Twin Beds

  • 446 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds

  • 327 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, View, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, View, Corner

  • 446 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 441 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

  • 446 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Protea Hotel by Marriott Pretoria Loftus Park

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (117)
The price is $57
per night
$66 total
includes taxes & fees
Jan 7 - Jan 8
Protea Hotel by Marriott Pretoria Loftus Park

About this property

Sheraton Pretoria Hotel

5-star hotel in Arcadia
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Sheraton Pretoria Hotel offers 175 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Pretoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Sheraton Pretoria Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Sheraton Pretoria Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Sheraton Pretoria Hotel has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (ZAR 80 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 290 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 500.0 per night
Cribs (infant beds) are available for ZAR 400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ZAR 290 per person
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self parking fee: ZAR 80 per night
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Pretoria
Hotel Sheraton Pretoria
Pretoria Sheraton
Pretoria Sheraton Hotel
Sheraton Hotel Pretoria
Sheraton Pretoria
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel Hotel
Sheraton Pretoria Hotel Pretoria
Sheraton Pretoria Hotel Hotel Pretoria

Sheraton Pretoria Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 409 reviews" "
Rating 8 - Good. 136 out of 409 reviews" "
Rating 6 - Okay. 35 out of 409 reviews" "
Rating 4 - Poor. 21 out of 409 reviews" "
Rating 2 - Terrible. 14 out of 409 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

OLUWAFEMI

Liked: Cleanliness, staff & service, property conditions & facilities
They abould change electronics to latest tech
Stayed 9 nights in Sep 2024

10/10 Excellent

Thomasena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained and the staff was very nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

WILFREDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2024

8/10 Good

Poshendra

Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location.
We stayed here for 5 nights around an international rugby match at Loftus Versveldt stadium. Great location for getting to the game and also right beside the Union Buildings and park. Also a short Uber ride from various good restaurants. Very good service and very friendly staff. The hotel is a little frayed but very comfortable and clean. Only complaint is the availability of wifi which was non existent in our room and patchy in the lobby, restaurant and other public areas.
Stayed 5 nights in Jul 2024

2/10 Terrible

Kieron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 5 star. Maybe 2 star.
This is not a 5 stat hotel. Cocroach in the room as we got in. Hair left oher in the basin. Filthy carpets and curtains.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no further comments
Stayed 1 night in Jun 2024

4/10 Poor

Samuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Daddy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Pretoria
Stayed 1 night in Jun 2024

10/10 Excellent

RICCARDO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Wisdom

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible as there was no power or hot water
Stayed 6 nights in Mar 2024

2/10 Terrible

robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requires big update
Running on generator, one light in room, no air conditioning in room , no lights in bathroom. Asked to be moved
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here for one night and we had no hot water, no light in the internal bathroom and only one lamp in the main bedroom. It was blamed on loadshedding, but every other business in South Africa seems to be able to work round it with their generators
Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Stayed 1 night in Mar 2024

10/10 Excellent

Nicolas Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing just ask and they will deliver anytime of the day
Stayed 5 nights in Feb 2024

8/10 Good

Wisdom

Stayed 7 nights in Jan 2024

2/10 Terrible

Angela

Traveled with partner
Disliked: Amenities, property conditions & facilities
.

4/10 Poor

Vanessa, panama

Traveled with partner
Disliked: Amenities
Run away if you can.. service is slow, rooms are not clean.

10/10 Excellent

Desiree

Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and made us feel welcome and we stayed comfortable Thanks
Stayed 1 night in Apr 2023

8/10 Good

Grace

Liked: Staff & service, amenities
Property was fine. Very dated, and not very much choice on menus. Mostly Buffett. Staff was lovely. On site spa and hair dresser. Just very dated.
Stayed 1 night in Apr 2023

10/10 Excellent

Hyung Goo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spacious and clean room
Stayed 1 night in Mar 2023

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Thabo

Stayed 1 night in Feb 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, would stay herr again
Stayed 2 nights in Feb 2023