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The Maslow Hotel, Sandton

4.0 star property

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Photo gallery for The Maslow Hotel, Sandton

Outdoor pool, pool umbrellas, sun loungers
Down comforters, pillowtop beds, minibar, in-room safe
Tapas bar
Executive Suite, 1 King Bed | View from room
Body treatments, aromatherapy, body wraps, body scrubs, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

Map
Corner Grayston Drive and Rivonia Road, Sandton, Gauteng, 2031
  • The MARC
    ‪7 min walk‬
  • Johannesburg Stock Exchange
    ‪8 min walk‬
  • JSE
    ‪9 min walk‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪33 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Down comforters, pillowtop beds, minibar, in-room safe

Luxury Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Twin Room, 2 Twin Beds

Down comforters, pillowtop beds, minibar, in-room safe

Luxury Twin Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Down comforters, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • 1033 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed, Accessible

Down comforters, pillowtop beds, minibar, in-room safe

Double Room, 1 Queen Bed, Accessible

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Down comforters, pillowtop beds, minibar, in-room safe

Luxury Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Twin Beds, Bathtub

Down comforters, pillowtop beds, minibar, in-room safe

Luxury Twin Room, 2 Twin Beds, Bathtub

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 Queen Bed, Balcony

Down comforters, pillowtop beds, minibar, in-room safe

Luxury Double Room, 1 Queen Bed, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed, Bathtub

Down comforters, pillowtop beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Bathtub

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Maslow Hotel, Sandton

4-star hotel in Sandton
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
The Maslow Hotel, Sandton offers 281 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Maslow Hotel, Sandton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5283 square feet (491 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. A shopping center shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite self parking and valet parking are complimentary.

The Maslow Hotel, Sandton is a smoke-free property.

The Maslow Hotel, Sandton has a restaurant on site.
Lacuna Bistro - Overlooking the pool and garden, this bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lacuna Bar - This tapas bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lacuna Bistro
  • The Lacuna Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,283 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 748 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 2004/006377/10

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Maslow Hotel
Maslow Hotel Johannesburg
Maslow Johannesburg
Maslow Hotel Sandton
Maslow Sandton
The Maslow Sandton Greater Johannesburg
The Maslow
The Maslow Hotel, Sandton Hotel
The Maslow Hotel, Sandton Sandton
The Maslow Hotel, Sandton Hotel Sandton

The Maslow Hotel, Sandton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 543 reviews
Rating 8 - Good. 159 out of 543 reviews
Rating 6 - Okay. 37 out of 543 reviews
Rating 4 - Poor. 13 out of 543 reviews
Rating 2 - Terrible. 15 out of 543 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maslow Stay
It’s my 2nd time staying at this property. I enjoy it and will be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Zamo

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Beautify garden, but the interior is very tired. Staff is friendly but inefficient.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Amazing property, well maintained with high standards.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

MAZVIITA

Stayed 4 nights in Sep 2024

10/10 Excellent

Charlene, west orange

Stayed 2 nights in Sep 2024

6/10 Okay

Brianna Tracie

Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Rooms are on the smaller side. Lovely pool area and excellent bartenders at Lacuna. Be aware that the set up of rooms gives you no washroom, shower or toilet privacy. Glass enclosure directly in front of the bed! Also, staff seem to treat customers who dress down condescendingly. Coming from breakfast a young lady attempted to embarass us for taking a few health shots from the bar to our room. These are free health ginger shots. Worth about R17 versus over $200/night to stay here. Please train your staff to understand that even business travellers have relaxed days. Image bias is disgusting in this day and age.
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rashon Sharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly stay
Great stay with amazing friendly staff who were always super helpful 🙏
Stayed 1 night in Jun 2024

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Jo’burg
Great property…great staff….great location.
Stayed 4 nights in May 2024

10/10 Excellent

Obey

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and lovely! Love the little wine touch in the room!
Stayed 1 night in May 2024

8/10 Good

Sheletha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2024

8/10 Good

Louise n

Stayed 1 night in May 2024

6/10 Okay

Gavin, Orlando

Traveled with family
Liked: Cleanliness, amenities
Did not rec vip experance and the room was not great
Stayed 1 night in May 2024

8/10 Good

Sheletha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024

8/10 Good

Subhash

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were flight delays for all three of us. When we reached Amsterdam, I sent an email to reservations at that Maslow to hold our room and advised them of our arrival to reschedule our transfers. Two reminders were sent. The transfers were rescheduled. Thete was no response on our reservations. The front desk lady said "no show .. we have given away the rooms. Big argument till we got the night manager who made available two rooms as per our original order through Expedia. This argumentative lady needs some coaching in customer service. The following day we lodged a complaint either front desk manager and he said he will get back to us. No response. Terrible service at the the front receptin desk.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 5 nights in Apr 2024