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The Regency Apartment Hotel Menlyn

3.5 star property

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Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
29 Matroosberg Rd, Pretoria, Gauteng, 0081
  • Menlyn Park Shopping Centre
    ‪5 min walk‬
  • Time Square Casino
    ‪2 min drive‬
  • University of Pretoria
    ‪6 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪30 min drive‬

Room options

View all photos for Room (Small Queen)

Room (Small Queen) | Premium bedding, in-room safe, desk, soundproofing

Room (Small Queen)

  • 107 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing

Apartment, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

The Regency Apartment Hotel Menlyn

3.5-star Pretoria hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and 24-hour room service.
The Regency Apartment Hotel Menlyn offers 125 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 54-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Regency Apartment Hotel Menlyn features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

The Regency Apartment Hotel Menlyn has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Restaurant - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 195 for adults and ZAR 195 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Built in 2018
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 195.00 for adults and ZAR 195.00 for children
  • Airport shuttle fee: ZAR 450 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Regency Apartment Hotel Menlyn Pretoria
Regency Apartment Hotel Menlyn
Regency Apartment Menlyn Pretoria
Regency Apartment Menlyn
The Regency Menlyn Pretoria
The Regency Apartment Hotel Menlyn Hotel
The Regency Apartment Hotel Menlyn Pretoria
The Regency Apartment Hotel Menlyn Hotel Pretoria

The Regency Apartment Hotel Menlyn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 7 out of 85 reviews
Rating 2 - Terrible. 8 out of 85 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Feb 2025

2/10 Terrible

Bontleeng M

Disliked: Staff & service
Poor Service,. Fridge in room was noisy, I called to inform, the answer I got was we will get back to you on Friday. I checked in on Wednesday and checked out on Sunday. All these days with a noisy fridge in the room.
Stayed 4 nights in Jan 2025

6/10 Okay

Celia

Traveled with group
Disliked: Cleanliness, staff & service

Convenient location

Very convenient location. Check in took longer than normal. 2 x Rooms on the same floor was requested when we made the booking (almost a year in advance) They confirmed the rooms will be close to each other via a phone call the morning of check in. However, at check in they informed us that they could not assist with the request. We booked 3 x rooms. The one Room 503 - toilet was running the whole time and could not flush. It was reported to reception.
Stayed 1 night in Nov 2024

4/10 Poor

Masegare

Stayed 2 nights in Nov 2024

4/10 Poor

CN

Liked: Cleanliness
Disliked: Staff & service

Bad experiance

From the point of arrival, the front desk staff where unfriendly and seemed to be in a rush. Got to the aparment and it was stunning like in the pictures however my tv did not work and the telephone was not in order. Its a nightmare to contact the front desk especially from a cellphone. Maintenace is a bit on the low side as the apratment was full of cracks and moisture. I would have rather used that amount of money on air bnb for a home rather.
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Tshegofatso

Stayed 2 nights in May 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, safe and secure
Stayed 3 nights in Mar 2024

10/10 Excellent

Matewu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Jan

Business traveler
Disliked: Staff & service, room comfort

Stay away

Nasty reception, poor wifi, unhelpful, poor location
Stayed 2 nights in Mar 2024

8/10 Good

Dornuki, London

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect

Amazing apartment all mod cons room service daily. Restaurant not a huge menu but good service a bit slow. Great little gym.
Stayed 7 nights in Jan 2024

2/10 Terrible

Lebogang

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
the rooms are not properly maintained, not properly cleaned . the sheets are worn out with stains. i ddnt like that i spent 2 days without towels despite me having requested for them.the service deliverly upon making such request was slow. Management contacted me but ddnt take heed to my review in fact they stated that my review was invaluable. as such i wouldnt reccommend this place to anyone.
Stayed 5 nights in Dec 2023

8/10 Good

Bronwyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Benediction

Stayed 1 night in Dec 2023

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Susan

Stayed 1 night in Nov 2023

2/10 Terrible

Patricia

Stayed 2 nights in Nov 2023

6/10 Okay

Ayush

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

L

Stayed 2 nights in Nov 2023

6/10 Okay

Thuto

Liked: Cleanliness, property conditions & facilities
It was clean and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Siphiwe Khensani

Stayed 1 night in Nov 2023

6/10 Okay

Canzi

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

thebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023