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Waterfalls Boutique Hotel

4.0 star property

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Photo gallery for Waterfalls Boutique Hotel

Garden
Outdoor pool, pool umbrellas
Front of property
Aerial view
Standard Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
200 Outeniqua Avenue, Pretoria, Gauteng, 184
  • Riverwalk Office Park
    ‪15 min walk‬
  • Menlyn Park Shopping Centre
    ‪4 min drive‬
  • Time Square Casino
    ‪4 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪28 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, individually decorated, individually furnished

Luxury Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon & Executive Room

Honeymoon & Executive Room | Minibar, in-room safe, individually decorated, individually furnished

Honeymoon & Executive Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, City View

Standard Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 King Bed, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Minibar, in-room safe, individually decorated, individually furnished

Family Apartment

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Southern Sun Pretoria

  • Pool
  • Breakfast included
  • Kids pool
  • Free WiFi
4.1 out of 5, Very Good, (53)
The price is $81
per night
$94 total
includes taxes & fees
Mar 3 - Mar 4
Southern Sun Pretoria

About this property

Waterfalls Boutique Hotel

4-star Pretoria guest house with rooftop terrace
This guesthouse features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and conference space.
Waterfalls Boutique Hotel offers 8 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. This Pretoria guesthouse provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 237 square feet (22 square meters) include conference space. This Art Deco guesthouse also offers an outdoor pool, a rooftop terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. Complimentary self parking is available on site.

Waterfalls Boutique Hotel has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9 AM.
Waterfalls Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Mandarin), English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Waterfalls Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 237 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the summer:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 200 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Waterfalls Boutique
Waterfalls Boutique Hotel
Waterfalls Boutique Hotel Pretoria
Waterfalls Boutique Pretoria
Waterfalls Hotel
Waterfalls Boutique Pretoria
Waterfalls Boutique Hotel Pretoria
Waterfalls Boutique Hotel Guesthouse
Waterfalls Boutique Hotel Guesthouse Pretoria

Waterfalls Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 71 reviews
Rating 8 - Good. 13 out of 71 reviews
Rating 6 - Okay. 11 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 5 out of 71 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ziska

Traveled with group
Liked: Cleanliness, staff & service
Staff was great. I was disappointed with the size of the bath, looks much bigger on the pictures online. And the breakfast was not nice. The omelets was very oily and cold and the bacon was not crispy. But other than that, it was a lovely stay! Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

NKATEKO

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Peaceful homely excellent
Stayed 3 nights in Jun 2024

2/10 Terrible

Senzo

Stayed 1 night in Oct 2023

4/10 Poor

Errol

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
1
The room which we stayed in was dark and dingy and we had to use a flashlight in the evening because of insufficient lightening in the room. After complaining they offered another room without addressing the issue. The room has worn and the fittings were out of date. The only redeeming feature was the breakfast which was good.
Stayed 5 nights in Oct 2023

2/10 Terrible

Errol

Stayed 3 nights in Oct 2023

8/10 Good

Nonhlahla

Stayed 1 night in Jun 2023

10/10 Excellent

Phillip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 of us stayed for 2 weeks in a 2 bedroom apartment at Waterfalls. The staff are super friendly & provided much guidance. They have a large generator to overcome load shedding... Breakfasts are excellent!
Stayed 5 nights in May 2023

10/10 Excellent

Phillip

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 of us stayed for 2 weeks in a 2 bedroom apartment at Waterfalls. The staff are super friendly & provided much guidance. They have a large generator to overcome load shedding... Breakfasts are excellent!
Stayed 6 nights in May 2023

6/10 Okay

Ralph

Stayed 1 night in Mar 2023

10/10 Excellent

Joel

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Carel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good food. Beautiful location.
Stayed 8 nights in May 2022

6/10 Okay

Gerhard, George

Liked: Cleanliness
Disliked: Amenities
nice dining area and water feature. room was not available on time, with promises of "2 minutes" i waited, making no alternative arrangements for an appointment which i eventually could not honour as the room was made available 40min later.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Place is really nice. I felt comfortable here and had my privacy
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Thank you fir amazing service and wonderful staff that goes out if their way for their guests
Stayed 1 night in Dec 2018

2/10 Terrible

Prudence

Disliked: Staff & service, room comfort
Poor communication
Customer service is poor
Stayed 1 night in Oct 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

EYTAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good,everything was great.

10/10 Excellent

CJ, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Beautiful and great service stay. Staff are excellent. Rooms are a bit dark with dark furniture.
Stayed 2 nights in Apr 2018

6/10 Okay

mavid, canada

Liked: Staff & service
nice quiet location. but no microwave, iron and bo
my experience was good but was disappointed about the amenities as it did not match the description advertised. swimming pool was not available. the room not well equipped and there was additional charge for snacks and water. was expecting more for the price
Stayed 2 nights in Mar 2018

10/10 Excellent

Vivien van der

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017