4/10 Poor
Jocelyn
Traveled with partner
Apr 29, 2025
Disliked: Staff & service, amenities
When I arrived to check in, I stated that I needed to extend my stay by a day (leave Thursday instead of Wednesday). They couldn't accomidate me in the same room, which I understood, and told me to check out of my first room Wednesday morning and into my second room at the same time. Instead of what I requested, the front staff booked me a second room for Tuesday night and then tried to charge me a no-show fee on Wednesday morning when I went to switch rooms. I had also requested a room of the same cost, which they said they could do, then placed me in a more expensive room and charged me fully for it.
I had been in town for a funeral and was too exhausted to fight it when I noted. Overall the service seemed shady.
Jocelyn
Stayed 4 nights in Apr 2025