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Austin Park Hotel

3.0 star property

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Photo gallery for Austin Park Hotel

In-room safe, desk, soundproofing, iron/ironing board
Basic Shared Dormitory | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Quadruple Room | In-room safe, desk, soundproofing, iron/ironing board
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
71, Jalan Austin Heights 8/2, Taman Mount Austin, Johor Bahru, Johor, 81100
  • Austin Heights Water & Adventure Park
    ‪3 min walk‬
  • AEON Tebrau City
    ‪4 min drive‬
  • KSL City Mall
    ‪11 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪36 min drive‬

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | In-room safe, desk, soundproofing, iron/ironing board

Basic Shared Dormitory

  • 32 sq ft
  • Sleeps 8
  • 8 Twin Bunk Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 20 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Quadruple Room

  • 376 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • 377 sq ft
  • Sleeps 2
  • 2 King Beds

View all photos for Standard Queen Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room 2 Single bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room 2 Single bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 2 King Beds

View all photos for Octagon Bunk

In-room safe, desk, soundproofing, iron/ironing board

Octagon Bunk

  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Two Bedrooms Suite

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Executive Two Bedrooms Suite

  • Sleeps 6
  • 3 King Beds

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About this property

Austin Park Hotel

3-star Johor Bahru hotel walkable to Austin Heights Water & Adventure Park
A restaurant, a snack bar/deli, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, Smart TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Austin Park Hotel offers 108 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite covered self parking is complimentary.

Austin Park Hotel is a smoke-free property.

Park Cafe - Onsite family restaurant.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Park Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Austin Park Johor Bahru
Austin Park Hotel Hotel
Austin Park Hotel Johor Bahru
Austin Park Hotel Hotel Johor Bahru

Austin Park Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 127 reviews
Rating 8 - Good. 42 out of 127 reviews
Rating 6 - Okay. 13 out of 127 reviews
Rating 4 - Poor. 8 out of 127 reviews
Rating 2 - Terrible. 6 out of 127 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

CHRISTOPHER

Stayed 2 nights in Apr 2025

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

very good and clean
Stayed 1 night in Apr 2025

8/10 Good

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to shop and makan.
Stayed 1 night in Mar 2025

8/10 Good

Vozza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay. Many eatery around the area. Near to Aeon Tebrau and many attractions
Stayed 2 nights in Mar 2025

8/10 Good

Johnson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2025

8/10 Good

Wenn

Stayed 1 night in Mar 2025

10/10 Excellent

Ramon Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Lots of dining options around the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Family trip. The room is modern, big and clean. The place is bright and safe. We enjoyed the food nearby. Great place for family bonding.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Maintenance of the hotel sucks! Heater in the room was faulty and we found out when we are back after supper. After informing the hotel, the maintenance staff came after over 20 mins and he asked why we never inform early so that hotel can change a room for us. He then asked if we want to change a room at 1am or he will try to repair and see if the heater works. We did not want to go through the hassle of room changing so he tried to repair yet the problem was not fixed. End up we had to shower with cold water. We informed the front desk about faulty heater with no hot water for shower during check out and gotten the same response that we did not inform early so that they can offer room change. We told the front desk that the maintenance staff asked if we want to change the room but we did not want to. We just want to inform them that the heater is faulty and they started to repeat that we did not inform early. Can you believe that we did not even receive a "sorry" as apology for the poor maintanence?
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very clean but bad sewage smell and very loud AC

Stayed 2 nights in Dec 2024

10/10 Excellent

Hui Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, big beds. Friendly staff
Stayed 2 nights in Dec 2024

8/10 Good

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in Austin

Room was big and clean. Aircon is powerful and cold. Overall a good night stay for the family.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ok stay.. still worth it

Used to stay in deluxe room. 1st time in std room.. furniture edges dmg quote a fair bit Toilet paper not enough.. 100RM deposit required. Paid by credit card still waiting refund after EOD Has heat function if aircon too cold Quiet side which is great
Stayed 1 night in Nov 2024

10/10 Excellent

Chye Teck

Stayed 1 night in Oct 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Han Wei Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yuk King

Stayed 1 night in Sep 2024

6/10 Okay

Jasmine

Traveled with group
Room and overall is ok. But staff forgot to return me my passport after collecting the deposit and etc. Was so afraid I lost it when I realized and when return to counter they put it right on top of the counter table which is so dangerous !
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pls ensure guests are able to watch CNA (channel news asia) in yr TV program. This particular channel always freezes when we ‘channel surf’. Thru out all our previous stays, without fail, we have consistently given our feedback to your team duriing check out about not being able to access CNA, which I believe is supposed to be part of the listed channels for all your in- house guests’. I am beginning to wonder if this is going to be the norm since nothing has been done till date. Appreciate if the relevant departmentI could comment on this matter. Awaiting your prompt response, or at your most convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except the cold congee during breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Yuk King

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV programs

Pls check yr tv program signal for CNA (Channel News Asia), we cannot catch up on news when we were staying at yr property for last 3-4 stays
Stayed 1 night in Jul 2024

8/10 Good

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and pleasant. Location is good with many F&B outlets available within walking distance. Hotel has a large and secured carpark complimentary to hotel guest,
Stayed 3 nights in Jul 2024

10/10 Excellent

kai zhong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024