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Gem Hotel Nusajaya

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gem Hotel Nusajaya

Superior Room | Iron/ironing board, free WiFi
Property amenity
Exterior detail
Reception
Interior detail

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
19, Jalan Sentral 24, Taman Nusa Sentral, Nusa Jaya, Johor Bahru, 79100
  • Eco Botanic at EcoWorld Gallery
    4 min drive
  • Sultan Ibrahim Stadium
    5 min drive
  • LEGOLAND® Malaysia
    12 min drive
  • Johor Bahru (JHB-Senai Intl.)
    23 min drive

Room options

View all photos for Superior Room

Iron/ironing board, free WiFi

Superior Room

  • 86 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Gem Hotel Nusajaya

Johor Bahru hotel close to Eco Botanic at EcoWorld Gallery
Along with laundry facilities, this hotel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall.
Gem Hotel Nusajaya offers 12 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LED televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Gem Hotel Nusajaya features tour/ticket assistance and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Gem Hotel Nusajaya Johor Bahru
Gem Nusajaya Johor Bahru
Gem Nusajaya
Gem Hotel Nusajaya Hotel
Gem Hotel Nusajaya Johor Bahru
Gem Hotel Nusajaya Hotel Johor Bahru

Gem Hotel Nusajaya Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE - not more than 1 night
TERRIBLE. The walls are so thin that you can ear people speaking ( very loudly, even at 5am) at the reception. If you turn on the air condition you can also ear the very loud noise of the water in the tubes. The bathroom was clean, the room was decent. In overall, considering the price, it is fine for one night no more.
Stayed 10 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The bath tab did not function n the staff never change the room for us and we couldn’t bath n end up to check from the room with so much of disappointments in the early morning 6 am. Already late check but they never done anything clearly very very very terrible stay
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Ok.ok.ok.ok.ok
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Fair rating hotel. Just for a good short stay. Nothing much.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
They didn't make up the room since I stay there for 2 days
Stayed 2 nights in Feb 2019

8/10 Good

Muhd, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel is great for single occupancy, location is pretty bad as taxi is hard to come by, you have to “Grab” to get to where you want to go. Food is also hard to find as many shops around that area is closed.
Stayed 2 nights in Nov 2018

8/10 Good

Nurul Ain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok.. hotel still new.. clean... surrounding also bit new.. Important is 10 min from puteri harbour...
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is a small room. Since the hotel is still new, the toilet is clean. However, no instant drinks and kettle provided inside the room.

8/10 Good

Zulkifli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kepuasan penyedian adalah kepuasan pelanggan
Saya amat berpuas hati dari layanan Staff FO yh begitu mesra. Dan keadaan bilik yh begitu selesa. *****
Stayed 2 nights in Nov 2017