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JB City Shopping Mall Apartment

3.0 star property

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Photo gallery for JB City Shopping Mall Apartment

Standard Studio, 1 King Bed, Balcony, City View | View from room
Signature Apartment, 2 Bedrooms, City View, Corner | View from room
Comfort Apartment, 2 Bedrooms, Balcony, City View | Living area | Flat-screen TV
Iron/ironing board, free WiFi, bed sheets
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Gym
  • Free WiFi
  • Air conditioning

Explore the area

Map
Jalan Seladang Block B, Johor Bahru, Johor Bahru, 80250
  • KSL City Mall
    ‪3 min walk‬
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Johor Bahru City Square
    ‪3 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Apartment, 3 Bedrooms, Sea View, Corner

Family Apartment, 3 Bedrooms, Sea View, Corner | Iron/ironing board, free WiFi, bed sheets

Family Apartment, 3 Bedrooms, Sea View, Corner

  • 1000 sq ft
  • Sea view
  • Sleeps 8
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Studio, 2 Queen Beds, Balcony, Pool View

Standard Studio, 2 Queen Beds, Balcony, Pool View | Iron/ironing board, free WiFi, bed sheets

Standard Studio, 2 Queen Beds, Balcony, Pool View

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Balcony, City View

Standard Studio, 1 King Bed, Balcony, City View | View from room

Standard Studio, 1 King Bed, Balcony, City View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 3 Bedrooms, Bathtub, Pool View

Iron/ironing board, free WiFi, bed sheets

Family Apartment, 3 Bedrooms, Bathtub, Pool View

  • 1194 sq ft
  • Sleeps 10
  • 2 King Beds and 3 Queen Beds

View all photos for Comfort Apartment, Multiple Bedrooms, Sea View, Corner

Comfort Apartment, Multiple Bedrooms, Sea View, Corner | Iron/ironing board, free WiFi, bed sheets

Comfort Apartment, Multiple Bedrooms, Sea View, Corner

  • 1000 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Economy Studio, 2 Queen Beds, Non Smoking, Bathtub

Economy Studio, 2 Queen Beds, Non Smoking, Bathtub | Iron/ironing board, free WiFi, bed sheets

Economy Studio, 2 Queen Beds, Non Smoking, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Studio, 1 King Bed, Balcony, City View

  • 499 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Apartment, Multiple Bedrooms, Sea View, Corner

Design Apartment, Multiple Bedrooms, Sea View, Corner | Iron/ironing board, free WiFi, bed sheets

Design Apartment, Multiple Bedrooms, Sea View, Corner

  • 1000 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Twin Bed, 1 Queen Bed and 1 Twin Futon

View all photos for Signature Studio, 1 King Bed, Balcony, City View

Signature Studio, 1 King Bed, Balcony, City View | Living area | Flat-screen TV

Signature Studio, 1 King Bed, Balcony, City View

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Economy Studio, 2 Queen Beds, Balcony

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Apartment, 4 Bedrooms, Bathtub, Pool View

  • 1500 sq ft
  • City view
  • Sleeps 12
  • 1 Twin Bed, 4 Queen Beds, 1 Twin Futon and 1 King Bed

Comfort Apartment, 2 Bedrooms, Balcony, City View

  • 999 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Apartment, Multiple Beds, Balcony, City View

  • 1000 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Twin Bunk Bed and 2 Queen Beds

View all photos for Economy Studio, Multiple Beds, Non Smoking, Bathtub

Economy Studio, Multiple Beds, Non Smoking, Bathtub | Living area | Flat-screen TV

Economy Studio, Multiple Beds, Non Smoking, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Economy Studio, 2 Queen Beds, Balcony

  • 499 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Apartment, 3 Bedrooms, Bathtub, Pool View

Iron/ironing board, free WiFi, bed sheets

Family Apartment, 3 Bedrooms, Bathtub, Pool View

  • 1194 sq ft
  • Sleeps 10
  • 2 King Beds and 3 Queen Beds

View all photos for Economy Studio, Multiple Beds, Non Smoking, Bathtub

Economy Studio, Multiple Beds, Non Smoking, Bathtub | Living area | Flat-screen TV

Economy Studio, Multiple Beds, Non Smoking, Bathtub

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Signature Apartment, 2 Bedrooms, City View, Corner

  • 1000 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 2 Queen Beds

View all photos for Signature Apartment, 2 Bedrooms, City View, Corner

Signature Apartment, 2 Bedrooms, City View, Corner | View from room

Signature Apartment, 2 Bedrooms, City View, Corner

  • 1000 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Studio, Multiple Beds, Balcony, City View

Family Studio, Multiple Beds, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds, Balcony, City View

  • 500 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Multiple Beds, Non Smoking, Bathtub

Economy Studio, Multiple Beds, Non Smoking, Bathtub | Private kitchen | Full-size fridge, microwave, stovetop, electric kettle

Economy Studio, Multiple Beds, Non Smoking, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Signature Apartment, 2 Bedrooms, City View, Corner

  • 1000 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Standard Studio, 1 King Bed, Balcony, City View

Standard Studio, 1 King Bed, Balcony, City View | Living area | Flat-screen TV

Standard Studio, 1 King Bed, Balcony, City View

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Balcony, City View

Standard Studio, 1 King Bed, Balcony, City View | Balcony view

Standard Studio, 1 King Bed, Balcony, City View

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, 2 Bedrooms, Balcony, City View

Comfort Apartment, 2 Bedrooms, Balcony, City View | Living area | Flat-screen TV

Comfort Apartment, 2 Bedrooms, Balcony, City View

  • 1000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Studio, Multiple Beds, Balcony, City View

Family Studio, Multiple Beds, Balcony, City View | Iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds, Balcony, City View

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

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About this property

JB City Shopping Mall Apartment

3-star hotel in Central District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, 10 coffee shops/cafes, a snack bar/deli, and a steam room are onsite.
JB City Shopping Mall Apartment offers 3 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at the restaurant and guests can grab coffee at one of the 10 coffee shops/cafes. The hotel also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. In addition to an outdoor pool, JB City Shopping Mall Apartment provides a steam room and a fitness center. This Johor Bahru hotel also offers a terrace, a vending machine, and a garden. Complimentary covered self parking is available on site.

JB City Shopping Mall Apartment is a smoke-free property.

Secret recipe - This café serves lunch and dinner. A children's menu is available.
Subway - Onsite café. Open daily.
Routine - Onsite café. Open daily.
Old town - Onsite café. Open daily.
Matang Seafood - Onsite restaurant. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • 10 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Matang Seafood
  • Old town
  • Routine
  • Secret recipe
  • Subway

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Vending machine

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [D’esplanade Residence Block lobby]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

Pool access available from 9:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Jb City Shopping Mall
JB City Shopping Mall Apartment Hotel
JB City Shopping Mall Apartment Johor Bahru
JB City Shopping Mall Apartment Hotel Johor Bahru

JB City Shopping Mall Apartment Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 31 out of 70 reviews
Rating 8 - Good. 26 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 5 out of 70 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Derek

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

LIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple stay, Spacious and clean. Good security. Personal lift to the unit.
Stayed 1 night in Jan 2025

10/10 Excellent

Siew tho

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super host!

Check in instructions was very details. Big kudos to Nicolas.. he is super attentive and helpful. Recommended!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Not recommended

Bath tub leaking wet whole toilet. Aircon remote controller not working. Even after changed batteries. Iron not hot and ironing board bends and not firm. Lifts are slow and i have to take the stairs. Just bad experience.
Stayed 4 nights in Dec 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lift condition

Overall i think is a good stay. But there are like 4 lift, but not any in optimal conditions for our first day. I think the lift planning could be better managed. The instructions to check in can be simplified, giving one long message. Then could be accompanied by all the photos and videos.
Stayed 2 nights in Nov 2024

8/10 Good

Kam Chee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check-in and clean apartment. Convenient to shop and eat
Stayed 1 night in Nov 2024

10/10 Excellent

Goh

Stayed 1 night in Jul 2024

10/10 Excellent

Goh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got very prompt reply whenever questions raised
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness
Checking In and Out was smooth.
Stayed 3 nights in Sep 2024

8/10 Good

Chantel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable apartment which is clean and well equipped . Highly convenient & accessible to the KSL shopping centre & shops around. There’s a family mart below the apartment too. Value for money. Only thing is to remember to bring your toothbrush/toothpaste as they don’t provide (towels shampoo soap all have )
Stayed 1 night in Aug 2024

10/10 Excellent

Yan Yi Lan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay,pleasant , clean
Stayed 1 night in Aug 2024

2/10 Terrible

betty

Disliked: Cleanliness, staff & service, property conditions & facilities
Lift very bad all spoil
Stayed 1 night in Aug 2024

10/10 Excellent

Hsin Kerng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Aug 2024

8/10 Good

Priyanka

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay, good location

Comfortable studio apartment room with multiple beds. There was a balcony but it was locked so we couldn’t access it.
Stayed 1 night in Jul 2024

10/10 Excellent

Ivy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a spacious apartment that is conveniently located above KSL shopping mall. The apartment has multiple rooms, including a dining and kitchen area, and living room to gather.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Zaw

Traveled with family
Liked: Cleanliness, amenities
The area is close to Woodlands checkpoint, nearby restaurants, car wash and safer parking.
Stayed 1 night in May 2024

8/10 Good

Yin Kwong

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

JB visit

All check-in Check- out via social media. New experience.
Stayed 1 night in May 2024

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good for 1 night. Check in details was given on the day via whats app. Perhaps they can improve the lift system as it’s sow to serve the crowds.
Stayed 1 night in Apr 2024

10/10 Excellent

Ahkin

Stayed 1 night in Mar 2024

2/10 Terrible

Cindy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience staying this Apartment..👎👎👎👎

Can say is a very bad dream of staying here👎👎👎😡😡😡😡Air con keep break down every 15 minutes n stop running .very frustrated .calling the apartment in charge..they didn't helping..and just say the air con sensor cannot attached..give alot of excuse..bed sheets n bed room super dirty n dusty.... please ask that for refund me .will not staying here anymore..👎👎👎..the guest lift also a big problem...a few lift break down everyday..
Stayed 2 nights in Mar 2024

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, staff & service, amenities
all was great and yes its nice accessible easily to the mall and the walkabouts the area. the only fall back was the lift. its faulty, not reflecting the correct level its at and at times, missing the level sequence. its also VERY slow. you may need to wait around 20 mins to 30 mins during peak.
Stayed 1 night in Feb 2024