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Pulai Springs Resort

4.0 star property

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Photo gallery for Pulai Springs Resort

Indoor pool, 2 outdoor pools
Exterior
Exterior
Pub
Indoor pool, 2 outdoor pools

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
  • Pulai Spring Country Club
    ‪1 min walk‬
  • Universiti Teknologi Malaysia
    ‪15 min walk‬
  • Sutera Mall
    ‪13 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪17 min drive‬

Room options

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Suite

  • 850 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Living area | TV

One Bedroom Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Suite

Four Bedroom Suite | Private kitchenette | Fridge, coffee/tea maker, electric kettle

Four Bedroom Suite

  • 2077 sq ft
  • Golf view
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Suite

View from room

Three Bedroom Suite

  • 1227 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

View all photos for Cinta Ayu Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cinta Ayu Studio Suite 1 King bed

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu Studio Suite 1 King bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Cinta Ayu - One Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - One Bedroom Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cinta Ayu - Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cinta Ayu - Four Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

Cinta Ayu - Four Bedroom Suite

  • Sleeps 8
  • 4 Twin Beds and 2 King Beds

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About this property

Pulai Springs Resort

4-star Johor Bahru hotel with private balconies
2 outdoor pools, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pulai Springs Resort offers 184 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pulai Springs Resort features 2 outdoor swimming pools, an indoor pool, a hot tub, and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This family-friendly hotel also offers a children's pool, a fitness center, and a library. Complimentary self parking is available on site.

Pulai Springs Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
The Gleneagles Terrace - This restaurant specializes in Asian cuisine.
Elephant and Castle - Onsite pub.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 37.10 for adults and MYR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant and Castle
  • The Gleneagles Terrace
  • Waterfalls Cafe

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 05 to May 12:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 84.9 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 37.10 for adults and MYR 18.55 for children
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Pulai Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 531 reviews
Rating 8 - Good. 228 out of 531 reviews
Rating 6 - Okay. 117 out of 531 reviews
Rating 4 - Poor. 35 out of 531 reviews
Rating 2 - Terrible. 20 out of 531 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiran Tisha, Singapore

Stayed 4 nights in May 2024

8/10 Good

Nordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderately Old
Far from everywhere. So it is not convenient. Booking Grab will take around 1 hour to get.
Stayed 1 night in May 2024

6/10 Okay

R

Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
A lovely stay
Overall a lovely and value for money stay. Location of the resort is a little isolated, but makes for a quiet and peaceful getaway. Rooms are old but functional and somewhat clean (just ignore the corners and nitty gritty bits if you can!) We had the 4-bedroom suite and it was great for our family in terms of size. There was an ant situation though, as they came out very quickly to some dried goods we purchased. Would suggest for the hotel to try to remove them, and that patrons can try to place food items in the fridge or well covered. Fittings are simple and can be clunky. Swimming pool is old and one of outdoor jacuzzi is closed for repairs. The indoor jacuzzi doesn't really have pressure/bubbles/power, but provides a decent warm water soak. Kids enjoyed the slide though.
Stayed 1 night in May 2024

8/10 Good

Khairul Azhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Khairnawaty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, peaceful and clean property. Downside is one of the room aircon giving out hot air only. Need to do servicing on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Leeta

Stayed 3 nights in Nov 2023

10/10 Excellent

JINHAI, Ooltewah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy aircon and ongoing construction.
I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Stayed 2 nights in Jun 2023

10/10 Excellent

Effandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Stayed 2 nights in Dec 2022

4/10 Poor

Choo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Charn Wye

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service but old furnitures, poor cleaniness
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022

6/10 Okay

SITI

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

mohamad rezal

Stayed 1 night in Dec 2021

8/10 Good

Pou Yee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Noorazanlina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

ziamah

Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preview with honest
Value for money for 3 bedroom suite. Should check battery for aircond and TV as I experience the problem with the battery. Adding channel TV for kids also.
Stayed 1 night in Oct 2021

8/10 Good

Zul Hilmi

Stayed 1 night in Nov 2020

6/10 Okay

yamin, kl

Traveled with family and small children
Liked: Cleanliness, staff & service
check in was fast, room okay, maintenance is so so, but breakfast was delivered to us maybe because of covid19 but the portion is not that big, if can refill it will be better
Stayed 2 nights in Sep 2020

10/10 Excellent

eskandar, kuala lumpur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely manicured garden in serene set up, with grand malay architecture, a world away from the hustle bustle of JB
Stayed 2 nights in Jul 2020