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Renaissance Johor Bahru Hotel

4.5 star property

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Photo gallery for Renaissance Johor Bahru Hotel

Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas
Reception
Minibar, in-room safe, desk, iron/ironing board
Room, 1 King Bed, Terrace, Pool View | Pool | Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750
  • KSL City Mall
    ‪7 min drive‬
  • Johor Bahru City Square
    ‪9 min drive‬
  • AEON Tebrau City
    ‪9 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds

  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Pool View

Room, 1 King Bed, Terrace, Pool View | Pool | Outdoor pool, open 6:30 AM to 9:00 PM, free cabanas, pool umbrellas

Room, 1 King Bed, Terrace, Pool View

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Bay View

Room, 2 Twin Beds, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, Bay View

  • Bay view
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Bay View

  • Bay view
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

  • 872 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Renaissance Johor Bahru Hotel

4.5-star hotel in Bandar Baru Permas Jaya
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite. Housekeeping is available on request.
Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Renaissance Johor Bahru Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 12 meeting rooms. Event facilities measuring 15349 square feet (1426 square meters) include conference space. This luxury hotel also offers a terrace, a complimentary children's club, and barbecue grills. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Renaissance Johor Bahru Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Wan Li - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required. Open daily.
Cheers @ Ren - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (MYR 5 per day)
  • Covered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Cafe BLD
  • Cheers @ Ren
  • Wan Li

Things to do

  • 24-hour gym
  • Children's pool
  • Designer stores
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 15,349 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 68 for adults and MYR 34.00 for children
  • Secured self parking fee: MYR 5 per day
  • Covered valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Renaissance Johor Bahru
Johor Renaissance
Renaissance Hotel Johor Bahru
Renaissance Johor
Renaissance Johor Bahru
Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Masai
Renaissance Johor Bahru Hotel Hotel
Renaissance Johor Bahru Hotel Masai
Renaissance Johor Bahru Hotel Hotel Masai

Renaissance Johor Bahru Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 556 out of 998 reviews
Rating 8 - Good. 344 out of 998 reviews
Rating 6 - Okay. 66 out of 998 reviews
Rating 4 - Poor. 22 out of 998 reviews
Rating 2 - Terrible. 10 out of 998 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daren

Stayed 1 night in Jan 2025

8/10 Good

Mohamed Afifee Endra

Stayed 2 nights in Jan 2025

8/10 Good

stephen

Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
The experience was good but could have been excellent. Here’s why: I had initially wanted to extend my stay for another night but she was unable to give me the room rate for the next day. She said the hotel room rates fluctuate daily and asked me to check again the next day. While I understood room rates fluctuate, I am quite surprised that hotel front desk staffs do not have access to the room rates prior. This is the first time a front desk staff is unable to tell me the room rate for extension of my stay in any hotel. If I check the hotel website, it will be able to give me a rate for rooms booked months in advance. The same staff have knowledge that our rooms come with breakfast (she repeated that to me when during checkin) but did not inform us the time and location where breakfast is served. We were also not informed about how to log into the hotel room wifi. I had to figure it out myself to realise there was no password required. I don’t think the front desk staffs should take for granted that hotel guests know these information without being informed. For the lack of initiative of the staffs, I decided not to extend my stay. Concierge- we had to validate our car park coupon. I was waiting in front of the concierge for a while. A lady who looked liked the front desk manager took a look at us and walked away, not asking if we need any help. Another example of the hotel staff lacking initiative.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean hotel
Staycations to celebrate the end of 2024. Located at the busy street of permas Jaya. Helpful staff that made the stay so relaxing and smooth
Stayed 1 night in Dec 2024

10/10 Excellent

Aileen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at this property. We love that the location is convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute JB stay
Last minute decided to stay for a night after having great seafood and shopping, first time stay at this hotel and definitely will come back again. Great service provided and allow us to extend check out.
Stayed 1 night in Dec 2024

10/10 Excellent

Sungbok

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained. The area is full of dining options and gives a real feeling of JB. There are a few Thai Massage places, as well. If you have buiness, it's a good hotel to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

KWEE MENG

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room.
Stayed 2 nights in Dec 2024

2/10 Terrible

Annie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staffs at the front desk were polite and helpful. The only thig that need to be improve is the housekeeping in the rooms. Stayed 3 nights, used glasses were not washed and empty water bottles were not cleared.
Stayed 2 nights in Dec 2024

10/10 Excellent

Huan Chye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Seit Yen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay after a day at Legoland
Stayed 1 night in Nov 2024

8/10 Good

Bao Ru

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Noor Ghazali

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed paying so much for terrace at 6th floor. Check in was made to wait for 2 hours plus upon registered despite i was told to wait for one hours Room door locking chain detached and unable to lock from inside. Heavy rain leaks thru the room door as the roof above was leaking. Bath tub unable to drain water as the turning knob to the valve was detached. Overall experience was bad.
Stayed 2 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and wonderful. Very good location and pleasant
Stayed 10 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a night market nearby on Sunday night
Stayed 2 nights in Aug 2024

8/10 Good

Sonny

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Bao Ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Jul 2024