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Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room, 2 Twin Beds, Ensuite, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5640 square feet (524 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

  • Conference space size (meters) - 524
  • Barbecue grill(s)
  • Number of meeting rooms - 2
  • Luggage storage
  • Elevator
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 5640
  • Conference center
  • 24-hour front desk
  • Reception hall
  • Conference space
  • Laundry facilities
  • Billiards or pool table
  • Vending machine
  • Total number of rooms - 103
  • Free self parking
  • Number of floors - 4
  • Free WiFi
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Swan Garden Hotel offers 103 accommodations with complimentary bottled water and blackout drapes/curtains. 32-inch flat-screen televisions come with premium satellite channels. This Masai hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Desk
  • In-room climate control (air conditioning)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Hair dryer (on request)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Private or shared bathroom
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Swan Garden Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 10 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Guest accommodation is not sealed after cleaning

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Swan Garden Hotel Masai
  • Swan Garden Hotel
  • Swan Garden Masai
  • Swan Garden
  • Swan Garden Hotel Hotel
  • Swan Garden Hotel Masai
  • Swan Garden Hotel Hotel Masai

Hotel Reviews

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