*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5640 square feet (524 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.
- Conference space size (meters) - 524
- Barbecue grill(s)
- Number of meeting rooms - 2
- Luggage storage
- Elevator
- Rooftop terrace
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 5640
- Conference center
- 24-hour front desk
- Reception hall
- Conference space
- Laundry facilities
- Billiards or pool table
- Vending machine
- Total number of rooms - 103
- Free self parking
- Number of floors - 4
- Free WiFi
- Garden
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Swan Garden Hotel offers 103 accommodations with complimentary bottled water and blackout drapes/curtains. 32-inch flat-screen televisions come with premium satellite channels. This Masai hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Daily housekeeping
- Desk
- In-room climate control (air conditioning)
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Hair dryer (on request)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Private or shared bathroom
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 2
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Change of towels (on request)
- Change of bed sheets (on request)
- WiFi speed 50+ Mbps
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Swan Garden Hotel has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MYR 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MYR 20 for adults and MYR 10 for children
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe & Clean (Malaysia)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Hotel Names
- Swan Garden Hotel Masai
- Swan Garden Hotel
- Swan Garden Masai
- Swan Garden
- Swan Garden Hotel Hotel
- Swan Garden Hotel Masai
- Swan Garden Hotel Hotel Masai
Hotel Reviews
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