Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Candlewood Stes Joliet SW
Candlewood Suites Joliet Southwest an IHG Hotel
Candlewood Suites Joliet Southwest, an IHG Hotel Hotel
Candlewood Suites Joliet Southwest, an IHG Hotel Joliet
Candlewood Suites Joliet Southwest, an IHG Hotel Hotel Joliet
Candlewood Suites Joliet Southwest, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great property and location adjacent to the interstate. However, I was very displeased with the fact I had ants in my room the next morning after my son left out some food in the kitchen area the night prior.
Began with wrong room type ... eas to be mobility accessible ... put in room where getting to bathroom almost not accessible. Offered to have staff helped to get wheel chair to bath (clearly not a help.unless trips to toilet scheduled thru nite.
Ended with room keys inactivated at exact check out time. Leaving me putside room and disbled friend trapped inside. Housekeeping supervisor smiled when I went for help .. but spoke NO English.
Multiple unhappy guests at front desk each time I went there.
Clean extremely nice and elegant. Haven’t been to one like this. Had an issue with the 1st with it being a new hotel. But had it resolve quick. Will be returning to this one
Did not have the room available that I reserved. After over an hour I had to take the first room they gave me because I needed a handicapped shower. The room was not finished (this was a new hotel): an unhung cork board was laying on the desk, the desktop was scratched, the floors were dirty, there was no sitting chair, the bathroom sink was leaking. The only thing they addressed was putting towels under the leaking sink. Floors never were cleaned, even though they promised it would be done three days in a row.