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Candlewood Suites Jonesboro, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Jonesboro, an IHG Hotel

Fridge, microwave, stovetop, dishwasher
Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2906 Kazi St, Jonesboro, AR, 72401
  • Arkansas Continued Care Hospital
    7 min walk
  • Poppy's Beach Grill
    1 min walk
  • Walnut Ridge Station
    32 min drive
  • Jonesboro, AR (JBR-Jonesboro Municipal)
    10 min drive

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Jonesboro

Breakfast included
Pet friendly
Parking included
Free WiFi
3.9 out of 5, Good, (921)
The price is $90
per night
$104 total
includes taxes & fees
Jan 1 - Jan 2
La Quinta Inn & Suites by Wyndham Jonesboro

About this property

Candlewood Suites Jonesboro, an IHG Hotel

Jonesboro hotel with in-room kitchenettes
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and gas grills. Weekly housekeeping is available.
Candlewood Suites Jonesboro, an IHG Hotel offers 74 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Candlewood Suites Jonesboro, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Jonesboro
Candlewood Suites Jonesboro
Candlewood Suites Jonesboro Hotel

Candlewood Suites Jonesboro, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 204 reviews" "
Rating 8 - Good. 64 out of 204 reviews" "
Rating 6 - Okay. 19 out of 204 reviews" "
Rating 4 - Poor. 18 out of 204 reviews" "
Rating 2 - Terrible. 23 out of 204 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 1 night in Jun 2024

8/10 Good

Javier

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to sleep and be warm.
Stayed 3 nights in Jan 2024

8/10 Good

David

Traveled with family
Liked: Staff & service
Under renovation. Didn't know until there.
Stayed 1 night in Nov 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 2 nights in Oct 2023

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.
Stayed 1 night in Sep 2023

2/10 Terrible

Sheron

Business traveler, Traveled with pets, Traveled with family
Disliked: Amenities
We did not stay! Horrible property and surroundings.
Stayed 1 night in Aug 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.
Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Stayed 1 night in Jul 2023

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
For the amount of money I paid it was not a good. I will never stay there again
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!
Stayed 1 night in Jun 2023

2/10 Terrible

patty

Stayed 1 night in Jun 2023

4/10 Poor

Lisa

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through Expedia and although Expedia charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!
Stayed 1 night in Jun 2023

4/10 Poor

Terry

Stayed 1 night in May 2023

6/10 Okay

Jana

Stayed 2 nights in May 2023

6/10 Okay

Justin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Girl at front desk was friendly like always but the room didn't have a hair dryer and one of the towels was stained up and looked dirty
Stayed 1 night in Apr 2023

2/10 Terrible

Jacquelyn

Stayed 1 night in Apr 2023

2/10 Terrible

Joey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room had musty or smoky smell, as well as the hallways, the entrance reeked of cigarette smoke, I booked a queen suite and they gave me a regular room with two double beds, not what i booked, and had no other rooms available. Only one luggage dolly for the entire hotel. Needless to say we left and booked at another hotel, will not be booking with candelwood again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we got to our room, we realized we need a big comfy chair for my elderly mother. I called the desk and the easiest way was to change rooms. The had us all set up in the me room in less than 15 minutes. I appreciate them so much. My mother is very comfortable right now.
Stayed 1 night in Jan 2023

2/10 Terrible

Jennifer

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were not able to stay at this hotel. The first room was dirty and clearly had not been cleaned. The second room had stains on the sheets. The front desk staff was helpful and understanding. They refunded our money with no issue.
Stayed 1 night in Aug 2022

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, room comfort
USABLE BUT BROKEN!!!!!!!
The folks there was sweet but the room we were in was clean but a few items were broken. The hanging area in closet was broke and the shower caddy that holds the shampoo and other stuff was broken!!!! Even though things was broken they were still usable!!!!!!!
Stayed 1 night in Aug 2022