Haven Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Hotel

Lobby
Exterior
Traditional Room | Desk, laptop workspace, blackout drapes, free WiFi
Meeting facility
Meeting facility

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
3006 S Caraway Rd, Jonesboro, AR, 72401
  • Arkansas Continued Care Hospital
    12 min walk
  • Casey's General Store
    2 min walk
  • Walnut Ridge Station
    31 min drive
  • Jonesboro, AR (JBR-Jonesboro Municipal)
    5 min drive

Room options

Traditional Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Haven Hotel

Jonesboro hotel with free self parking
This smoke-free hotel features conference space, a 24-hour front desk, and a lobby fireplace. Self parking is free.
Haven Hotel offers 40 accommodations with blackout drapes/curtains. 32-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Haven Hotel features a fireplace in the lobby. Event facilities measuring 12000 square feet (1115 square meters) include conference space. Onsite self parking is complimentary.

Haven Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 12,000 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower

Entertainment

  • 32-inch smart TV with cable channels

More

  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • City/local tax: USD 13.5

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Haven Hotel Hotel
Haven Hotel Jonesboro
Haven Hotel Hotel Jonesboro

Haven Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 14 out of 148 reviews" "
Rating 8 - Good. 16 out of 148 reviews" "
Rating 6 - Okay. 16 out of 148 reviews" "
Rating 4 - Poor. 16 out of 148 reviews" "
Rating 2 - Terrible. 86 out of 148 reviews" "

4.2/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Leshay

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Definitely do not recommend to anyone especially if you are booking online because once you get there they are going to tell you about all the extra fees you are going to have to pay and you’ll probably stand in the waiting area for a good 30 minutes before anyone helps you. All in all it was just a horrible experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Bryan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not again
First thing, when I got there after a non stop 6 hour drive and I arrived at 12:15 at night. Was told that it’s going to be 45 minutes before I get a key card. I booked the room for the whole week in advance. When i finally got to my room there was roaches immediately. There was a sign that said if you leave trash on the ground you will lose your deposit and kicked out without refund, and that there’s a dumpster around back you better take it to. I had to go to the front desk to get my towels and washcloths and the desk told me that I may not get any because they haven’t had a house keeper. In the middle of the night I got cold and went to turn the A/C down and before I ever got close to the unit my feet were soaked from the unit leaking into the carpet. Please spend the extra $10 somewhere else. I seen a guy selling drugs next to me and they didn’t care at all. And the picture is of the dumpster I had to use taking my trash out from the room because they didn’t have a house keeper.
This is the dumpster. Definitely not eco-friendly or clean at all.
Stayed 5 nights in Aug 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, property conditions & facilities
$60.00 cash deposit was required No towels were supplied No breakfast Looked like a construction zone Water dropping down the exterior walls Room was clean
Stayed 1 night in Aug 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk passed out in her car and I was locked out of the room for 3 hours. I couldn’t get any housekeeping services or any toiletries.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not get any one to make me a new key to my room when the key wouldn’t work the clerk was found by me 3 hours after I got locked out passed out in her car
Stayed 2 nights in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
My key wouldn’t open my door and I went to get it remade but no one was there at the desk finally after 3 hours of waiting not being able to get in my room I found the desk clerk passed out in her car.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was passed out in her car for 3 hours. I was locked out the whole time.
Stayed 3 nights in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a night that my key wouldn’t work on the door and I went to get it remade but none was at the desk. I finally after three hours of being locked out if the room I found the desk clerk passed out in her car.
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Mar 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Chuncie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Was not clean had roaches in the room I booked water was leaking in bathroom floor
Stayed 1 night in Jun 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Shaena

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at check-in couldn't find me even though the night before a different woman did, remote did not work, hole in wall, hard bed, needs to finish remodel, hairdryer did not work.
Stayed 1 night in May 2024

2/10 Terrible

Amritpal

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The refrigerator and ventilation fan were not working. Staff denied changing the room whereas, lots of room was empty in the property. Moreover, Floor was sticky and smelly. No toilet paper and I requested for that too. There was no power Schocket to charge phone and laptop. I booked Non-smoking room, but it smelled bad. The curtains ware transparent.
Stayed 1 night in May 2024

2/10 Terrible

Anthony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Perry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Joey

Liked: Staff & service
Disliked: Property conditions & facilities
Under repairs and the room i was in still needed work.
Stayed 2 nights in Mar 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is totally rundown. You have to carry your towels to your room with you and the shower is terrible. The toilet is broke. The towel hanger is tore off the wall. The carpets are 1970s the bedsheets have holes in them. You have to leave a $50 cash deposit not on your card an actual cash deposit.

2/10 Terrible

Misty

A lly pop
Stayed 1 night in Mar 2024

2/10 Terrible

Ciara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
Stayed 3 nights in Mar 2024

2/10 Terrible

Donald

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like at all... Just my $50 deposit return. The property is a dive I wouldn't send my worse enemy to that place
Stayed 1 night in Feb 2024

2/10 Terrible

Josh

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels, no internet, no hot water
Stayed 4 nights in Feb 2024

2/10 Terrible

Jonathan

Disliked: Staff & service, property conditions & facilities, room comfort
Crawling with bad vibes!
At first it seemed like I just had found the biggest room at the lowest price. Yet it didn't take long to understand why. After laying on the bed I noticed a cockroach that crawled out from under the pillow. It had me freaked out. I went to the front desk and inquired about another room, or if this was par for the hotel, I was told basically yeah. So I slept as long as I could in a computer chair with my legs propped up. Wifi was basically non existent and but I did manage to get my $50 cash deposit back. The best I can say is that it beat sleeping outside in the cold. For the heat worked amazingly. Won't ever stay again and was super happy to be leaving.
He did not survive my cell phones wrath!
Stayed 1 night in Feb 2024