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Quality Inn and Suites

2.5 star property

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Photo gallery for Quality Inn and Suites

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area
Indoor pool, sun loungers
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
$93
includes taxes & fees
Nov 15 - Nov 16

Explore the area

View in a map
2701 Hazel, Carthage, MO, 64836
  • Place, Mercy Hospital Carthage
    ‪1 min drive‬
  • Place, Civil War Museum
    ‪5 min drive‬
  • Place, Precious Moments Chapel
    ‪10 min drive‬
  • Airport, Joplin, MO (JLN-Joplin Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites

Carthage hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Quality Inn and Suites offers 121 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers and hair dryers.

This Carthage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn and Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Quality Inn and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Lever door handles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Quality Inn and Suites Hotel
Quality Inn and Suites Carthage
Quality Inn Carthage
Quality Inn and Suites Hotel Carthage
Precious Hotel
Precious Moments Best Western
Quality Carthage
Precious Moments Hotel Carthage

Quality Inn and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 202 out of 963 reviews
Rating 8 - Good. 284 out of 963 reviews
Rating 6 - Okay. 203 out of 963 reviews
Rating 4 - Poor. 121 out of 963 reviews
Rating 2 - Terrible. 153 out of 963 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Evan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked my hotel 2 days in advance when i arrived t they gave me the key and there was already someone staying in my room. So we waited woop min to get another and they had to clean it. But all that meant was change bedding and spray tons of frebreeze. The was other pps hair in the bathroom and carpets were gross thought they would clean it the next day but they didn't. Every night the manager would sot in lobby and drink alcohol and there was always a mess left in lobby. Finally the last day there we complained again they cleaned room told me they would return some of my money but when i went to chasm it the hotels manager or owners wife was working and she was very unprofessional and rude. Referenced me at " that women" took down my complaint and said they her husband knew more. I doubt we will see a return if any kind. I wanted to like hotel and i was not rude or complained to much was very patient and yet she treated me like i was a horrible guest. I do hope they can do better i truly liked the manager but
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Thanh

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service
Don’t stay here!!! I booked a king room and they didn’t have any clean when we arrived at 8:00pm and said that if they could get someone to come clean the rooms, that they would move me. The floor was sticky and dirty, both carpet and tile. The walls were gross. It was supposed to be $191 total and they have charged my credit card for $520, so far. They claimed that the charges are made by hotels.com and that I would not understand. They said we can only get one key because they didn’t have very many. There are several people who appear to be living there with cats and a very large dog was aggressive and barked at us when we walked out the front door because he was “startled”. They would not give a receipt as they claim that they are paperless. Our room was at the end of a long hall with a door at the end that would not open. The middle of the hallway also had a door that was broken and taped (not working) which should be a safety issue! They told hotels.com that we had to pay for 2 nights whether we stay or not and we definitely checked out after the first night. Over half of the charges to our card were added after we checked out. I cannot believe hotels.com represents such a disgusting place.
Stayed 2 nights in Jul 2025

4/10 Poor

Stacey

Traveled with family
Disliked: Property conditions & facilities
Our first room was still dirty. Moved us to a second room which was better but didn’t have a king bed. No hot water, building was hot. Keycard wouldn’t work, had to have it reset twice. Would not stay here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Rodney

Traveled with family

Won’t stay again

The hot breakfast had burned omelets (black) and other stuff looked nasty.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness

Quality Inn and Suites in Carthage MO is a No Stay

A/c in the room worked well, but the lobby and halls did not and were hot. Fridge needed defrosting, toilet was child height and difficult for seniors to use. Tissue dispenser was empty, breakfast area was non functional, smoking area was right next to entrance so you have to endure the stink when unloading. Large SUV was parked in front of entrance during the three days we were there probably because it was the only shaded area. Door card had to be reprogrammed the last day. People at the desk were nice and pleasant. Beds slept well but were quite high and a little hard to get into. TV worked well but chair was worn and uncomfortable. Overall for the price paid we were disappointed and will not be staying there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend

Room was clean and smelled good. No bugs. Breakfast is good if you get up at 6, door is locked by 9. Hot shower. Lobby and hallways were hot. Air conditioner in room needed charged but my wife won't let me make it blow ice cold anyhow.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to get off the truck for the weekend

Room was clean. upstairs hallway was hot but the air conditioner in the room was working good. Breakfast is good if you get up at 6, but the door is locked by 9.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Debby

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never experienced anything like my stay in Carthage, MO. For some reason Expedia had my reservation for the week before, my paperwork showed the 24th check-in. Not one guest that I talked to had anything good to say about their stay. Breakfast was the worst I have ever had. Staff didn't show up till 6:00 and breakfast was suppose to be ready at 6:00. I will never go through Expedia again for any of my bookings.
Stayed 1 night in Jun 2025

2/10 Terrible

Pina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the worst hotel I've ever stayed in. The only nice thing about it was the super sweet night clerk. The pool was closed, there was no hot water, they were so short on key cards that they could only issue 1 per room and in our case, we got 1 key for the first room and our second room had to be opened with the master key, though they later found one and brought it to us, the bedding on one of the queens was dirty, breakfast for the entire hotel consisted of 4 bagels, 3 slices of bread, cereal with no milk, and coffee that left half an inch of grounds in our cups, our keys quit working each time we left our rooms, the carpets were strained and worn through in many places. The guy who claimed to be the manager at one point blamed us and said it's an old hotel with old keys, claiming we were demagnetizing them by putting the cards near our phones. After that, we kept our phones and cards separate, but the keys continued to fail. We were blamed for the lack of hot water, supposed management said we didn't allow the water to run long enough. We tried running the water longer, but it still didn't work. Staff said I had been informed at check-in that there was no breakfast, but I don't remember that. The guy claiming to be manager tried bargaining with us to give him a good review (at least 4 or 5 stars) and he would give us a 50% discount on additional nights during this stay. I couldn't do that. There is more to say, but I'm out of characters.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Todd

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
No hot water, no toilet paper, very dirty, the employees park right outside the main doors so you can’t pull up to unload your stuff.
Stayed 1 night in Jun 2025

4/10 Poor

Darren

Disliked: Staff & service, property conditions & facilities
It needed some updates. If a person needed a place to crash for a night it would be fine . Our showers were lukewarm at best. We didn’t use the pool . We didn’t eat breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Lance

Disliked: Property conditions & facilities
Terrible staff! No hot water. Willl not refund will never stay here again!!!
Stayed 2 nights in Jun 2025

2/10 Terrible

Raymond

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water,the room smelled musty,icebox didn’t work
Stayed 1 night in Jun 2025

4/10 Poor

John

Traveled with family
Disliked: Amenities, property conditions & facilities
Old and in great need for updates noisy AC door locks wouldn’t work and a permanent NO HOT WATER Sign
Stayed 1 night in Jun 2025

4/10 Poor

Gwendylan

Stayed 1 night in Jun 2025

2/10 Terrible

Pamela

Traveled with family
Disliked: Property conditions & facilities
It was the worst stay i ever had no hot water which would of been fine only staying one night but was put into a dirty room then moved to another room in the 2nd room toilet was clogged couldn't get anyone to help had to unclog it myself with my hands
Stayed 1 night in Jun 2025

2/10 Terrible

Curtiss

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DEPLORABLE. DO NOT STAY!!! - OVER GROWN WEEDS AND TRASH AT ENTRYWAY- NO HOT WATER - COUCH TORN
Stayed 1 night in Jun 2025

2/10 Terrible

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hot water tank broke so there was no hot water, filthy, bugs, I was given a roll of toilet paper upon check in and had to take it to my own room, unkept sheets with stains on a pillow and on a bed comforter, dust and cobweb dirt behind tv stand, picture do NOT represent the pictures on advertisement, Sheetrock was all over the floor in entrance and hallways, the door outside was unlocked so anyone could open it without carrying keycard. The isrealian that was working the desk was nice and answered questions and offered me a cancellation but I had booked through 3rd party that didn’t allow refunds so I was charged regardless. Stay clear and keep driving!
Stayed 1 night in Jun 2025

2/10 Terrible

Jenny, Corona

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Homer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Hair dryer didn’t work , no napkins , tool 45 minutes to check in , no drinks or snacks as advertised, very poor hotel you should take it off your website
Stayed 1 night in May 2025