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Casa Suaya

4.0 star property

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3 outdoor pools, free cabanas, pool umbrellas
Exclusive Room, Sea View | Living area | 32-inch LCD TV with satellite channels, TV
Reception
Egyptian cotton sheets, premium bedding, down comforters, minibar
Superior Room, Sea View | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
Ruta 10 Km 185.5, José Ignacio, Maldonado, 20402
  • Jose Ignacio's Brava Beach
    ‪13 min walk‬
  • Garzón Lagoon
    ‪2 min drive‬
  • Skyspace Ta Khut
    ‪3 min drive‬
  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    ‪70 min drive‬

Room options

View all photos for Exclusive Room, Sea View

Exclusive Room, Sea View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Exclusive Room, Sea View

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Sea View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room, Sea View

  • 500 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Casa Suaya

4-star José Ignacio hotel with restaurant
At Casa Suaya, spend the day on the nearby beach or relax by one of the hotel's 3 outdoor swimming pools.
Casa Suaya offers 19 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Bring your whole family to Casa Suaya for summer fun including 3 outdoor swimming pools, a children's pool, and a playground.

Guests can enjoy a complimentary breakfast each morning. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa Suaya is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 11:00 AM.
Casa Suaya has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Library
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 01 and September 30.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Casa Suaya
Casa Suaya Hotel
Casa Suaya Hotel Jose Ignacio
Casa Suaya Jose Ignacio
Suaya
Casa Suaya Hotel
Casa Suaya José Ignacio
Casa Suaya Hotel José Ignacio

Casa Suaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Joao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019

4/10 Poor

Susana, New York, NY

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Such a disappointment
This hotel has a wonderful location, just past Jose Ignacio. Unfortunately it is now rundown and unkempt. The grounds, which were lovely when the hotel first opened, are now a disaster. Doubt they have seen a gardener all summer. There were big black ants traveling up the walls outside our room. Huge dead water bugs lay on the floor of the restaurant bathroom. Quite unappealing, to say the least. This hotel could be fantastic, but needs a lot of TLC, and it is not receiving it.
Stayed 1 night in Mar 2018

8/10 Good

Mariana, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the beach
Spent my stay with our two kids off season. Good location and incredible view to the ocean from our beds. Nice, rustic hotel. Close to Jose Ignacio's beach. Beautiful pool and great breakfast.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Nice hotel close to the beach
Had no water one night. I checked in at night and I had no room that I reserved. Service is not that good.

2/10 Terrible

Pertus, Panama City

Disliked: Property conditions & facilities, room comfort
Forget a winter visit!
Hotel is not prepared to receive guests during the cold season. SO COLD! Room was even colder than outside. And for 350 USD a night, I feel like being robbed. Must be closed during winter

10/10 Excellent

Favi, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View
We stayed at this hotel from April 17-21, 2014. Our room had an ocean view and it was amazing! The room was very specious and comfortable. Unfortunately, our fireplace was not working which was very disappointing. Also, we went at the end of the high season and the hotel's restaurant was closed. Also, a lot of the near by restaurants were closed. Note, if you go any time after/ before their summer (Dec - March) a lot of the restaurants and shops will be closed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great service.
We came at the end of high season, so there was some staff change-over, but everyone there was amazing. Great chatting with locals and getting to know some of the local hidden gems. So close to the ocean and just a short beautiful walk down the beach to the hot bed... You'll know what we mean.

6/10 Okay

Frequent traveller, NYC

Liked: Cleanliness, room comfort
Rustic luxury, about half way there
Some areas that were lacking can't be blamed on hotel, overcast or rain everyday of our beach stay, electricity going out and limited English speaking concierge but some areas were lacking. TV worked one day, Internet was active 15 minutes a day in room, pool was freezing and dirty. But it was friendly, decorated beautifully, in a wonderful location, nice breakfast, clean rooms and great shower.

8/10 Good

Ray, Vancouver

Liked: Cleanliness, staff & service, room comfort
Great location, young friendly staff
Awesome location across from Playa Brava, a gorgeous beach. minor improvements would help, such as: - putting face cloths in the rooms - running a vacuum through the dining room - ensuring that the satellite TV stays functioning (it was out for 3 of the 5 days we were there)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hideaway!
Beautiful hideaway!

8/10 Good

Ren, rio de janeiro

Liked: Cleanliness, property conditions & facilities, room comfort
great retreat for couples
Beautiful hotel. Great location. breakfast service flunks.

6/10 Okay

L, NYC

Disliked: Staff & service, property conditions & facilities
Casa Suaya - Jose Ignacio - Could be better...
I cannot recommend this property. The location was actually great if you're seeking a more chilled out vibe then punta and beautiful natural surroundings. However, the staff spoke NO English. They were nice, but totally not helpful with the most basic requests. The property is poorly maintained. The pool, completely not usable and very buggy! The food was acceptable, but really nothing special. I feel this place has so much potential if only the owner had a greater interest in maintaining the property and listening to the feedback from visitors. I would recommend Posada del Faro - we visited and it was lovely.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Uma fria!
Era temporada de inverno, calefação no quarto muito fraca, ar condicionado mal esquentava, um só aquecedor portátil, pedimos outro não tinha. Vedação de portas e janelas insuficiente permitindo entrada de vento frio permanentemente. Apesar da boa vontade do responsável pelo atendimento na pousada tentando sanar esse problema, passamos muito frio. A Casa Suaya deveria assumir e reconhecer suas limitações durante o inverno, não aceitando hóspedes até que tenha solucionado tais deficiencias. Saímos de lá só com um forte resfriado, mas poderia ser algo pior.
Stayed 3 nights in Jul 2024

10/10 Excellent

J FRANCOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très reposant et service au top!
Nous étions 3 couples dans l'hôtel donc nous avions le sentiment d'être très privilégiés ! Le service est au top ! Mention particulière pour le Monsieur qui tient le bar/restaurant Nourriture correcte sans plus. Grand choix de pâtisseries quelconques le matin. Espace piscine très agréable avec ombre et soleil et transats confortables. Dommage que la route soit à proximité. 2 sur les 3 piscines n'ont pas vraiment d'intérêt car bassin peu profonds Pour aller à la jolie plage sauvage il faut traverser la route et vous pouvez rejoindre à pied José Ignacio en 40 minutes à pied, promenade agréable par la plage. Immenses chambres avec coin kitchenette, bouilloire...donc bien équipées. Déco différente pour chacune d'entre elles plus ou moins réussies. Si vous dormez au RDC, privilégier les 2 plus proches de la piscine car celle au bout la 103? a la vue sur une grande poubelle ! Leurs terrasses sont sans intérêt. Matelas un peu mou.
Stayed 1 night in Feb 2024

8/10 Good

Luiz Antonio

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Cesário

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Julio A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble estadía con inmejorable anfitrión
¡Nuestra estadía en Casa Suaya fue simplemente espectacular! Sergio, nuestro anfitrión, hizo todo lo posible para asegurarse de que mi esposa, nuestra mascota (una pug) y yo nos sintiéramos como en casa durante nuestra estancia. Desde el momento en que llegamos, Sergio nos recibió con una gran sonrisa y nos brindó una cálida bienvenida. Él nos mostró las instalaciones y nos explicó cómo funcionaba todo. Además, nos proporcionó recomendaciones y consejos útiles para aprovechar al máximo nuestra visita a Punta del Este. La atención de Sergio fue excepcional durante toda nuestra estadía. Él siempre estuvo disponible para responder nuestras preguntas y nos hizo sentir como en casa. Se aseguró de que nosotros y nuestra mascota estuviéramos cómodos en todo momento. Además, las instalaciones de Casa Suaya son simplemente impresionantes. La piscina y el jardín son hermosos y el ambiente es tranquilo y relajante. Disfrutamos mucho de las comodidades y servicios que ofrece el lugar, en especial su excelente desayuno. En general, recomendaría Casa Suaya a cualquiera que esté buscando una escapada tranquila y relajante en José Ignacio. La atención de Sergio y las comodidades del lugar fueron simplemente excepcionales. ¡Muchas gracias, Sergio, por una muy linda estadía y por hacer del cumpleaños de mi esposa un día inolvidable!
Stayed 4 nights in Apr 2023

10/10 Excellent

Omar Ernesto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamente recomendable para unos días de relax
Excelente opción para desconectarse unos días. Alejado del pueblo de José Ignacio; frente a la playa. Muy buena atención de Sergio a cargo de la administración. Fuimos fuera de temporada alta.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Luciano

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível
Nossa estadia foi excelente! Serviço atencioso, quarto espaçoso e café da manhã maravilhoso. Recomendo fortemente para uma estadia em Jose Ignacio.
Stayed 5 nights in Jan 2023

10/10 Excellent

Thiago

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

10/10 Excellent

Keila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suíte é ótima. Além de linda, tem uma vista excepcional do nascer do sol, e do mar. Uma pintura. A cama é fantástica, e o quarto tem tudo o que precisa. O café da manhã é muito bom. Com itens fresquinhos é muito saborosos. O atendimento se destaca positivamente