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The hotel has a great location and a very nice lounge. It also has a laundry room, which is very convenient. Unfortunately, I accidentally booked a smoking room while traveling with my child. I went to the reception three times to ask if it was possible to change to a non-smoking room, but the staff were not willing to change to a non-smoking room. What annoyed me the most was the breakfast. You can no longer order after 9:30 a.m., which is very early. If you arrive around 9:00 a.m., you have to rush to get your food before breakfast closes. I think the breakfast hours should be extended a bit later.

Amazing property. Love it. Have everything for your trip. Wash machine was amazing bonus. Traveling with 2 small kids. Best property in all trip for us. Was Traveling 3 weeks in Japan.

Great clean room and very helpful staff, in a very central location easy walkable distance to everywhere in Kyoto while also easy access to all the transport to get around to all the sights

Amazing location, great breakfast and comfortable rooms! Good value.

Amazing friendly staff, awesome location for universal. Buffet breakfast was great! Highly recommend!

We loved our room

Best hotel highley recommend

We enjoyed our stay in the oriental hotel and have no complaints about anything that occurred during our stay from the moment we checked in until we checked out.