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Aviator Suites Hotel by Aspen Hotels

2.5 star property

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Photo gallery for Aviator Suites Hotel by Aspen Hotels

Desk, iron/ironing board, free WiFi, bed sheets
Interior
Interior
Lobby
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1800 Shell Simmons Dr, Juneau, AK, 99801
  • Place, Mendenhall Glacier
  • Place, Glacier Gardens Rainforest Adventure
    ‪2 min drive‬
  • Place, Auke Bay
    ‪5 min drive‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪3 min walk‬

Room options

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About this property

Aviator Suites Hotel by Aspen Hotels

Hotel in Mendenhall Valley
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine. Housekeeping is available on request.
Aviator Suites Hotel by Aspen Hotels offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aviator Suites Hotel by Aspen Hotels features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Aviator Suites Hotel by Aspen Hotels has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Juneau Shell Simmons Drive
Extended Stay America Shell Simmons Drive
Extended Stay America Shell Simmons Drive Hotel
Extended Stay America Shell Simmons Drive Hotel Juneau
Extended Stay America Juneau Shell Simmons Drive Hotel
Juneau Extended Stay
Extended Stay Juneau
Extended Stay Deluxe Hotel Juneau
Extended Stay America - Juneau - Shell Simmons Drive Alaska
Extended Stay America Juneau Shell Simmons Drive
Extended Stay America Suites Juneau Shell Simmons Drive Hotel
Extended Stay America Suites Juneau Shell Simmons Drive Juneau

Aviator Suites Hotel by Aspen Hotels Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 134 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

April

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was able to have Chinese delivered, walkable from airport and pet friendly
Stayed 1 night in Sep 2025

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this as it had complimentary breakfast. The "breakfast" included a granola bar and coffee. When I was in bed, I could feel the mattress coils. The shower was not stocked with products, and the conditioner was empty. When I went to use the fitness center, the treadmill would start and instantly come to a stop unpredictably, throwing me off the machine - and when I went to grab the handles, they swiveled down as they were not tight. I looked over into the pool area next to me and it was full of miscellaneous storage items. My key cards seemed to lose their access permissions routinely, and I had to have the front desk reproduce cards at least 3 times during my stay. Walking down the halls, it was sad to see all the damage to the walls, trim, and paint. If it was my hotel, I would feel bad to host guests in its present condition. I will not return, as there are many better options at similar price in Juneau.
Stayed 3 nights in Sep 2025

2/10 Terrible

Menchie

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was missing a drawer, sheets were unsanitary, I was itching on the first day so I decided to wash all the sheets myself with bleach. The room needs extremely renovation, the curtains were dirty, the drawers are outdated the mattress were very uncomfortable my husband had to fix it as they didn’t put the mattress holder on the bottom correctly. Terrible experience in Juneau and will never use your hotel again.
Stayed 4 nights in Sep 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

6/10 Okay

Joy Ruth Santander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay. I like the fact that it's literally across the airport, and you just need to walk across the parking lot to be at the hotel. The staff is very nice. The bed was very stiff tho. There's no view from the window. We didn't get to do a lot Activities because it was raining that evening and we had to fly out early in the morning. We rode Uber to go to Downtown Juneau and back for dinner. I heard the homeless crisis is very serious and it's not safe to go out by yourself, so we decided to just stay inside the hotel until our early flight the next day.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

6/10 Okay

Jennifer M

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel worked for what we needed but it was definitely dated. Smells pretty strong of cigarette smoke in the halls. It’s right next to the airport so it’s pretty noisy. Seems obvious but didn’t think about it. They didn’t have a hair dryer for our room which seems dumb but made a difference for me. Keep in mind it’s an extended stay so they only do housekeeping if you stay there 2 weeks… I probably should have done more research on my end
Stayed 3 nights in Sep 2025

6/10 Okay

PETER

Traveled with partner
Liked: Staff & service
Appreciated being able to check in an hour or so early. Bed was awful and sagged to the point that I slept on the floor. Neighborhood was very iffy at night but it was very convenient to roll the luggage over to the airport in the morning despite having to navigate around a large deep puddle. The "breakfast" was awful and should not be billed as such. Packaged oatmeal, coffee and muffins in plastic wrap. Air conditioning vent was very noisy and we had to unplug it at certain points. This is a convenient hotel for its next to airport location but that is about all I can say to recommend it. The price should have been half of what was being charged.
Stayed 1 night in Sep 2025

10/10 Excellent

Roland, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to the airport, walkable! Checkin was very easy, and everything (building, parking spaces, lobby, amenities, and room) were clean during my visit.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport. Comfortable night sleep.
Stayed 1 night in Aug 2025

8/10 Good

Chrisje

Liked: Cleanliness, staff & service, property conditions & facilities
Directly across the street from the airport, so an easy walk, even with a backpack and 2 pieces of luggage. The staff was friendly and helpful. Breakfast included is granola bars and coffee / tea so just be aware to set appropriate expectations. Onsite laundry was super helpful and the kitchenette rooms have a nice refrigerator and cooktop. Easy walk to hop a bus into downtown Juneau for $2. I would stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Tammy

Traveled with family
Liked: Staff & service
The hotel is close so close to the airport we could walk. Disappointed with the carpet smell and stink of dog on a chair.
Stayed 1 night in Aug 2025

8/10 Good

Naoko

Stayed 1 night in Aug 2025

8/10 Good

Carl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great stay for an early morning flight. Other than that there is not much around for dining and convenience.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed extremely uncomfortable. Room unclean and stuffy. Holes in window screen.
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Clean rooms but bathroom had a couple of hairs in the tub. When we stayed a few days ago that room was clean. This one also needed a rug cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Tatyana

Stayed 4 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anton C, newport beach

Stayed 1 night in Aug 2025

6/10 Okay

Adam

Disliked: Cleanliness, staff & service
Terrible bed
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025