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Four Points by Sheraton Juneau

3.0 star property

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Photo gallery for Four Points by Sheraton Juneau

Reception
Exterior
Premium bedding, pillowtop beds, desk, blackout drapes
Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi
  • Business services
$266
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
51 Egan Dr, Juneau, AK, 99801
  • Place, Alaska State Capitol
    ‪6 min walk‬
  • Place, Mount Roberts Tramway
    ‪7 min walk‬
  • Place, Alaska Governor's Mansion
    ‪9 min walk‬
  • Airport, Juneau, AK (JNU-Juneau Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Mountain View

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Sea View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Mountain View

Junior Suite, Multiple Beds, Mountain View | Premium bedding, pillowtop beds, desk, blackout drapes

Junior Suite, Multiple Beds, Mountain View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Juneau

3-star Juneau hotel, connected to the convention center in Downtown Juneau
This hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Change of towels is available on request.
Four Points by Sheraton Juneau offers 106 accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. This business-friendly hotel also offers a 24-hour fitness center, ski storage, and concierge services. Onsite self parking is complimentary.

Four Points by Sheraton Juneau has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Juneau Hotel
Four Points Sheraton Juneau
Goldbelt Hotel Juneau
Goldbelt Juneau
Goldbelt Hotel Juneau Alaska
Juneau Goldbelt Hotel
Four Points by Sheraton Juneau Hotel
Four Points by Sheraton Juneau Juneau
Four Points by Sheraton Juneau Hotel Juneau

Four Points by Sheraton Juneau Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 146 out of 337 reviews
Rating 8 - Good. 103 out of 337 reviews
Rating 6 - Okay. 42 out of 337 reviews
Rating 4 - Poor. 25 out of 337 reviews
Rating 2 - Terrible. 21 out of 337 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with family
Liked: Cleanliness
Accessibility to dining and dock area
Stayed 3 nights in Jul 2025

6/10 Okay

greg

Traveled with family
Disliked: Staff & service
Didn’t like it
Stayed 2 nights in Jul 2025

6/10 Okay

RAVI

Traveled with family
Poor shower tab draining.
Stayed 4 nights in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

6/10 Okay

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

kerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Brett

Stayed 1 night in Jun 2025

4/10 Poor

Suzanne N

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
We reserved two queen bedded rooms. They didn’t save them for us. We had to go to another hotel and get another room at additional expense. Very disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to downtown of Juneau. Walking distance to restaurants and shoppings. The room is clean. Towels are changed daily. Highly recommended.
Stayed 3 nights in Jun 2025

6/10 Okay

Dack

Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Located very close to everything
Stayed 3 nights in May 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to cruise port
Stayed 2 nights in May 2025

2/10 Terrible

Claire

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unfortunately we had a terrible stay here and only stayed 2 of our 4 booked nights. They were undergoing incredibly noisy renovations which started at 7am and went of most of the day. They are also incredibly understaffed with the general manager working front desk at all hours. After the second day of drilling we came down at 7am (along with several other guests) to ask if the drilling could stop we were told it was a 3rd party contractor and there was nothing they could do. After being told we had been made aware of this at check in (which we hadn't) we were finally offered to move to another hotel. We were then charged for the remaining 2 nights at the new hotel and have been struggling to get money back from the Sheraton but have eventually been offered credit on Hotels.com.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aaron

Stayed 4 nights in Apr 2025

4/10 Poor

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Hammer drill hell

Unfortunately the hotel was under renovation-scheduled to be complete by May 1-it was still underway on May 9-10. Hammer drilling commenced at 7:20 AM and continued for 12 hours!! We were given some compensation after we spoke with the staff, but MOST unfortunate for us -as we hoped to rest after a long travel day.
Stayed 2 nights in May 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL cancelled hours before arrival.

This hotel CANCELLED our reservation just a couple hours before we arrived in Juneau, via EMAIL. They didn't even have the decency to call us. We were already in Seattle airport about to board our flight to Junaeu when I happened to see the email about the cancellation. When I called the hotel to ask about the cancellation and if they were rebooking us elsewhere they replied "we're going to let you take care of that." They did not help us find another hotel - just left us stranded with nowhere to stay and scrambling for a room that night. When we arrived in Juneau we went to the hotel and it's clear they are under serious renovations. There are entire floors in disarray, furniture stacked against windows on several floors. Another guest in our group stayed there and said it was horrible with drilling on opposite walls of her room at all hours, dust everywhere and a mess. This hotel should close to finish renovations and reopen when they're ready to accept reservations again.
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here!! When I arrived they had sent me an email stating that they didn’t have any rooms available after I was already on my way in a plane. When I arrived at the hotel they told me they had no rooms available and sent me to the Baronof motel a Best Western establishment in Juneau. They said they were going through construction and had to cancel our reservation. They should have known this before I even booked.
Stayed 2 nights in May 2025

4/10 Poor

Carol, Bothell

Traveled with family
We didn't get to stay at this property. We were moved to another hotel, with a very tiny room. No view, window so dirty that we wouldn't have been able to see anyway. RV size bathtub.
Stayed 3 nights in May 2025

8/10 Good

Finnah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

2/10 Terrible

Reyhan

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There’s nothing unique about it. We were assigned to a room on second floor; but asked if we can have at upper floors ; the front desk told us all the upper level rooms are under renovation. Next day, from another staff we learned that rooms at 7th floor were available for guests. ! Eighty percent of the hotel is under construction The room right across ours was under construction; there was noise and dust. Had we known about this we would have reserved another Hotel. Expedia did not give this information. So we want to be compensated by some way. Also the room we stayed was spacious but all furniture carpet etc were old. We did not get the route money’s worth.

4/10 Poor

Mike

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, room comfort
Nice stay, comfy bed and pillows. Advertised a Mountain View and my view was of old dilapidated buildings, trash all down the hillside. And windows in the buildings that stared right into my hotel window. I kept my curtains closed the whole time! False advertising. It also advertised a pub, which had closed. Wanted a restaurant onsite. Also false advertising. Staff was very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dane

Stayed 1 night in Mar 2025