Driftwood Lodge

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Driftwood Lodge

Flat-screen TV
Interior entrance
Coffee/tea maker
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
435 West Willoughby Ave, Juneau, AK, 99801
  • Alaska State Museum
    2 min walk
  • Juneau Arts and Humanities Council
    3 min walk
  • Zen
    1 min walk
  • Juneau, AK (JNU-Juneau Intl.)
    13 min drive

Room options

Apartment, 2 Bedrooms, Kitchenette

  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Standard Double or Twin Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, Kitchenette

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Studio, 1 Queen Bed, Kitchenette

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Driftwood Lodge

Lodge in Downtown Juneau
This lodge features 2 restaurants, a coffee shop/cafe, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
Driftwood Lodge offers 62 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Juneau lodge provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the lodge's 2 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wireless Internet access. This lodge offers access to a business center. For a surcharge, the property provides an airport shuttle during limited hours and a ferry terminal shuttle. This business-friendly lodge also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Driftwood Lodge has designated areas for smoking.

Driftwood Lodge has 2 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to 11:00 PM
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The general deposit applies to all bookings where payment for the stay will be made by debit card on site.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12.00 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Driftwood Hotel Juneau
Driftwood Hotel
Driftwood Juneau
The Driftwood Hotel
Driftwood Lodge Lodge
Driftwood Lodge Juneau
Driftwood Lodge Lodge Juneau

Driftwood Lodge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 165 out of 623 reviews" "
Rating 8 - Good. 244 out of 623 reviews" "
Rating 6 - Okay. 128 out of 623 reviews" "
Rating 4 - Poor. 43 out of 623 reviews" "
Rating 2 - Terrible. 43 out of 623 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Victor Caluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation to and from the airport was excellent. Also, it is near to dining places and groceries
Stayed 2 nights in Sep 2023

8/10 Good

Martha

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2023

4/10 Poor

Bruce

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We recognized that it may an older property when we reserved room, however the room given us was very outdated. Most walls were painted concrete block construction and furniture including queen mattress was old snd worn out. Had a great restaurant on same property for early breakfast .
Stayed 3 nights in Aug 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was horrible. Requested a room service which never happened and requested new towels which never happened.
Stayed 6 nights in Jul 2023

10/10 Excellent

Wess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce, Pigeon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locally centered for things to do in Juneau. Nice grocery store just around the corner.
Stayed 1 night in Jul 2023

6/10 Okay

Gerry

Disliked: Property conditions & facilities
Location
Stayed 1 night in Jul 2023

10/10 Excellent

Bruce, Pigeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very helpful.

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service
The room was very warm. Perhaps a larger fan or cooler is needed.
Stayed 1 night in Jul 2023

8/10 Good

Colin

Stayed 1 night in Jul 2023

8/10 Good

Toni

Traveled with family
Liked: Cleanliness, property conditions & facilities
Shuttle to the airport is now just 3 times per day, which was not convenient for our flight. Staff is very inflexible. We had to wait until exactly 3pm to check in, not even 10 minutes early despite the fact that the hotel was half empty. Also no leeway on check out.
Stayed 1 night in Jul 2023

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service
NO MICROWAVE OR FRIDGE….in 2023!!!!
Stayed 3 nights in Jul 2023

6/10 Okay

Kerste

Stayed 2 nights in Jul 2023

10/10 Excellent

Melissa

Stayed 4 nights in Jun 2023

10/10 Excellent

Dacota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 7 nights in Jun 2023

4/10 Poor

Henry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Michael

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Traveled with family
Liked: Staff & service
Needs usb charging hub
Stayed 2 nights in Jun 2023

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, staff & service
Promised in advertisements and on the phone that transportation to the ferry was available on the hour. I had scheduled a 6 AM ride to the ferry which was confirmed by phone. At 1 AM I was awaken by a phone call that they would not take me to the ferry at 6 AM that morning. I could go at 5 AM or take a taxi. Woke me up in the middle of the night to reigned on their commitment five hours before departure. Floor very dirty. Toilet would not flush.
Stayed 1 night in Jun 2023

8/10 Good

Terrie

Liked: Cleanliness, staff & service
I had every basic need fulfilled for my stay.

10/10 Excellent

Yarian

Stayed 1 night in May 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and comfortable, nothing fancy but conviently located and extremely nice staff. I loved that the driver picked us up in free shuttle from airport and then scooted around the counter to check us in. Towels were absorbent and soft and the shower had good pressure and stayed hot. Loved it!!!
Stayed 2 nights in May 2023