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Utopia Hotel

3.0 star property

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Photo gallery for Utopia Hotel

Breakfast and dinner served
Front of property
Breakfast and dinner served
Seasonal outdoor pool, pool umbrellas, sun loungers
Family Tree House | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Chaussée Brunehault 392b, Masnuy-Saint-Jean, Jurbise, 7050
  • Hippodrome de Wallonie
    ‪4 min drive‬
  • Supreme Headquarters Allied Powers Europe
    ‪6 min drive‬
  • BAM
    ‪7 min drive‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, Sauna

Deluxe Room, Sauna | Room amenity

Deluxe Room, Sauna

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Double or Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Tree House

Family Tree House | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Tree House

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Double or Twin Room

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Tree House

Comfort Tree House | 1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Tree House

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Triple Room

7.0 out of 10
Good
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Reception

B&B HOTEL Mons Centre

  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
4.2 out of 5, Very Good, (571)
$91 nightly
The price was $100
The price is $91 total
includes taxes & fees
B&B HOTEL Mons Centre

About this property

Utopia Hotel

3-star Jurbise hotel close to Royal Golf du Hainaut
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Utopia Hotel offers 61 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Hotel features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a terrace, multilingual staff, and a garden. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Les jardins d'Utopia - This restaurant serves breakfast and dinner.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Les jardins d'Utopia

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 13 for children
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April 16 to October 01

Property is also known as

Utopia Hotel Mons
Utopia Mons
Utopia Hotel Jurbise
Utopia Jurbise
Utopia Hotel Hotel
Utopia Hotel Jurbise
Utopia Hotel Hotel Jurbise

Utopia Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 148 out of 562 reviews
Rating 8 - Good. 196 out of 562 reviews
Rating 6 - Okay. 108 out of 562 reviews
Rating 4 - Poor. 65 out of 562 reviews
Rating 2 - Terrible. 45 out of 562 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

omer

Traveled with partner
Disliked: Amenities, property conditions & facilities
Terrible hotel, everything is broken, mold I'm the rooms, need major upgrades.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto

Stayed 1 night in Apr 2025

6/10 Okay

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No hot water for the shower.

Tout était parfait (nourriture, environnement, personnel, chambre, paysage) mais 2 choses ont été négatives: Pas d'eau chaude dans la douche le deuxième jour et la chasse d'eau ne fonctionnait pas. (Chambre 228)
Stayed 2 nights in Apr 2025

8/10 Good

Tim

Good for price
Stayed 3 nights in Apr 2025

2/10 Terrible

Beverley

Disliked: Cleanliness, staff & service, property conditions & facilities
Are room was sticky from previous guests. Bathroom basin cracked, broken hook for shower Hot breakfast was cold. Evening meal, pork chop still raw. Not a hotel to return to.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Neil

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Human excrement was found in the first villa under a step along with a cup that was likely used as an ash tray returned to the table.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good food and good service.

The hotel was conveniently located close to SHAPE where I was doing some work. The hotel is a bit older, but the staff did a good job of taking care of me. My complements to the chefs as the consistently prepared wonderful meals.
Stayed 15 nights in Jan 2025

2/10 Terrible

Walter

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

8/10 Good

Jerker

Business traveler
Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Tryphon

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Room comfort

Avis

Chambre propre et agréable en soit. L'isolation de la chambre pas au top on entendait la télé d'une autre chambre L'eau de la douche n'était pas très chaude. Salle de sport pas accessible car les machines ne fonctionnaient pas dommage. Sur le site hotels.com cela nous dit qu'il y a une piscine intérieure au final plus de piscine juste une extérieur mais pas chauffée. Mais la dame de l'accueil gentille et agréable.
Stayed 1 night in Jan 2025

8/10 Good

PETER

Liked: Staff & service

It's ok!

Ok for a quick trip. Was visiting the zoo and needed somewhere to sleep. Hotel felt clean in general but the rooms are quite tired and need work. Was going to eat at the restaurant but when we got there a customer was complaining about the food quality so gave it a miss. Parking is handy
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Eugen

Stayed 13 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful little hotel

I had one of the sauna rooms which was pretty great. Make sure you ask the front desk if it is not getting hot they have some buttons to push to get it all working.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good service
Stayed 1 night in Nov 2024

8/10 Good

Gwladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour en couple

Très bon séjour. Nous avons eu un petit souci à notre arrivée : pas d'eau chaude et pas de chauffage. Personnel très réactif, nous avons été relogé immédiatement. Literie top, personnel top. Petit déjeuner moyen pour le prix. Restaurant top.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Excellent shower.
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, amenities
Staff were polite. Breakfast was ok and decent for the price (about 14 euros). I stayed in a tree house, which seemed a little neglected from a cleaning and maintenance perspective. The shower drained slowly and I asked the front desk to have someone look at it - not sure if they did. There were several smashed dead bugs that hadn't been cleaned off the walls, and the window leaked when it rained. I think it could have been a really cool place - just needs some love.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was overpowering from cigarette smoke, replacement room provided but main light didn’t work and the shower only partially worked. Also everywhere generally rundown and in poor condition. Good breakfast though
Stayed 1 night in Oct 2024