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Kagano Vacation Packages

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Very pleasant experience!

Great location and beautiful hotel. Poor AC - was very hot and unpleasant in the room . Broken toilet sit

挺好的

room and bed was amazing! I hope I could use fridge. when I checked in they didn't tell me how far the room is. a lot of walking and not provided a carrier. I hope the pool hours are longer.