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Sheraton Kagoshima

5.0 star property

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Photo gallery for Sheraton Kagoshima

3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Bar (on property)
Lobby
55-inch LCD TV with digital channels, TV
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry
  • Room service

Explore the area

Map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Kagoshima Chuo Station Tourist Information Center
    ‪19 min walk‬
  • Amu Plaza Kagoshima
    ‪2 min drive‬
  • Kagoshima City Aquarium
    ‪3 min drive‬
  • Kagoshima (KOJ)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Smoking

Mountain view

Club Suite, 1 King Bed, Smoking

  • 786 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

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About this property

Sheraton Kagoshima

5-star Kagoshima hotel with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Kagoshima offers 228 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Sheraton Kagoshima features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge).

Sheraton Kagoshima has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
&More - This café serves light fare only. Guests can enjoy drinks at the bar.
Daily Social - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Satsumagma - This restaurant serves dinner only. Open daily.
Vivarium - Onsite bar. Open daily.
Flying Hog Grill - This restaurant specializes in local cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 201 out of 268 reviews
Rating 8 - Good. 54 out of 268 reviews
Rating 6 - Okay. 3 out of 268 reviews
Rating 4 - Poor. 5 out of 268 reviews
Rating 2 - Terrible. 5 out of 268 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Top notch service, excellent room with a view of Sakurajima.
Stayed 2 nights in Dec 2024

8/10 Good

KA HO

Liked: Staff & service, amenities, property conditions & facilities
I stayed there for 4 nights. Everything was fine but the onsen place is a bit too small. It gets boring if you are to stay for 4 days. Breakfast buffet was decent with good food selection.
Stayed 4 nights in Nov 2024

10/10 Excellent

R J H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

takuya

Business traveler
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Bernard, Park Ridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the rooms with views are fabulous!
Stayed 3 nights in Sep 2024

10/10 Excellent

MINA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
온천이 있는 편안한 호텔
잠자리도 편하고 조식도 훌륭했습니다. 특히 일식이 맛있었어요. 호텔 내부에 야외 온천이 있어 하루에 여러번 즐기며 피로를 풀 수 있었던 점이 가장 만족스러웠습니다.
Stayed 2 nights in Nov 2024

10/10 Excellent

kyungmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Atsuko

Stayed 3 nights in Nov 2024

10/10 Excellent

Matumura Blues

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class hotel. Brand new. Amazing design and finish. Probably one of the best hotel stays I have had.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gillian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it for a relaxing stay
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyungsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mable

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel overall
Stayed 1 night in Oct 2024

10/10 Excellent

patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Traveled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Kagoshima Sheraton. The room was spacious with a big, comfy bed, and the bathroom had all the beauty products you could need. Breakfast was delicious with plenty of variety. The Club Lounge was a lovely touch, though you need to book in advance and are limited to 70 minutes. The onsen was a peaceful oasis, perfect for relaxation. Staff were friendly and attentive, making the stay even better. Overall, a luxurious and relaxing experience—highly recommended!
Stayed 3 nights in Sep 2024

8/10 Good

Sujie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet not too much options.
Stayed 2 nights in Sep 2024

10/10 Excellent

David S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view of Sakurajima, clean and comfy
Comfy, clean, looks like new, wonderful view of Sakurajima. Really like the parking space nearby with skywalk connecting to hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

KYU MYEONG

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 5 nights in Aug 2024

10/10 Excellent

Hironobu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024