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Sheraton Kagoshima

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Kagoshima

Property amenity
Bar (on property)
Lobby
55-inch LCD TV with digital channels, TV
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
43 - 15 Koraicho, Kagoshima, 890-0051
  • Kagoshima Chuo Station Tourist Information Center
    19 min walk
  • Amu Plaza Kagoshima
    2 min drive
  • Amuran Ferris Wheel
    2 min drive
  • Kagoshima (KOJ)
    40 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Double Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

City view

Club Room, 1 Double Bed, Non Smoking

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed

  • 786 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Shiroyama Hotel Kagoshima

Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1009)
The price is $221
per night
$269 total
includes taxes & fees
Jan 11 - Jan 12
Shiroyama Hotel Kagoshima

About this property

Sheraton Kagoshima

5-star Kagoshima hotel with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Kagoshima offers 228 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet.

This Kagoshima hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Sheraton Kagoshima features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge).

Sheraton Kagoshima has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
&More - This café serves light fare only. Guests can enjoy drinks at the bar.
Daily Social - This buffet restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Satsumagma - This restaurant serves dinner only. Open daily.
Vivarium - Onsite bar. Open daily.
Flying Hog Grill - This restaurant specializes in local cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • &More
  • Daily Social
  • Flying Hog Grill
  • Satsumagma
  • Vivarium

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sheraton Kagoshima Hotel
Sheraton Kagoshima Kagoshima
Sheraton Kagoshima Hotel Kagoshima

Sheraton Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 169 out of 222 reviews" "
Rating 8 - Good. 41 out of 222 reviews" "
Rating 6 - Okay. 3 out of 222 reviews" "
Rating 4 - Poor. 5 out of 222 reviews" "
Rating 2 - Terrible. 4 out of 222 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Kagoshima Sheraton. The room was spacious with a big, comfy bed, and the bathroom had all the beauty products you could need. Breakfast was delicious with plenty of variety. The Club Lounge was a lovely touch, though you need to book in advance and are limited to 70 minutes. The onsen was a peaceful oasis, perfect for relaxation. Staff were friendly and attentive, making the stay even better. Overall, a luxurious and relaxing experience—highly recommended!
Stayed 3 nights in Sep 2024

8/10 Good

Sujie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet not too much options.
Stayed 2 nights in Sep 2024

10/10 Excellent

David S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view of Sakurajima, clean and comfy
Comfy, clean, looks like new, wonderful view of Sakurajima. Really like the parking space nearby with skywalk connecting to hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

KYU MYEONG

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 5 nights in Aug 2024

10/10 Excellent

Hironobu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel we stayed in was very nice. It has wonderful hot spring,Breakfasts.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chi Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

Chun kit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Really nice hotel. Possibly the highlight of my trip. Had breakfast and lunch buffet at the fourth floor restaurant and both were excellent, really fresh and healthy. Everything is spotless and you and staff is really friendly. Very highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady working at the concierge desk during our stay is super helpful and patient with us. She helped us book ferries and hotels by making multiple calls. The hotel is quiet and clean and the breakfast is very good. The building is fairly new and looks modern.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelina

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with excellent service
Stayed 2 nights in Jun 2024

10/10 Excellent

William

new and perfect
very new, efficiently run hotel. front desk people hugely helpful and a pleasure to deal with. Room large and light-filled, mountain views. special shout-out to the women who work at the hotel's superb coffee shop, which has great coffee, superb pastries and great, inventive lunches.
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED the Sheraton Kagoshima and wish we'd stayed here for more than one night. I booked an overnight stay in the city on the way back from Yakushima island. I wasn't expecting too much but absolutely fell in love with this hotel. Everything about it was excellent. The staff are spectacular throughout - charming, friendly, helpful and upbeat - also clearly proud of the hotel. The hotel itself is brand new, impeccably designed, super stylish and one of the most user-friendly properties I've stayed in for some time. It's all so new and well thought through. The gym and onsen facilities are excellent - although I wish I had more time to spend in them. The views - wow. We were in a corner room on the 12th floor and the view of Mount Sakurajima is mindblowing. I could have sat there for hours staring out of the window. It's like a piece of art. The rooms themselves are so fresh, large, clean, brand new and has everything you could think of needing. A really, really deep, great sleep. The free shuttle bus to the city centre is a huge bonus - departs every 30 minutes and gets you straight there, although the walk is easy too. I loved the Sheraton Kagoshima. Already want to go back!
Stayed 1 night in May 2024

10/10 Excellent

Jaeyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff and Manager were excellent and so polite. Great hotel and we would highly recommend it. The view of Sakurajima from our room was so beautiful. We will definitely return! Thank you Sheraton Kagoshima for a wonderful stay!
Stayed 2 nights in May 2024

10/10 Excellent

joao

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and brand new property
Stayed 2 nights in May 2024

10/10 Excellent

James

Stayed 1 night in May 2024