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Shiroyama Hotel Kagoshima

4.0 star property

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Photo gallery for Shiroyama Hotel Kagoshima

Daily buffet breakfast (JPY 3900 per person)
Bar (on property)
Hot springs
TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Laundry
$210
Sep 2 - Sep 3

Explore the area

View in a map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
  • Mt. Shiroyama
    ‪4 min walk‬
  • Amu Plaza Kagoshima
    ‪20 min walk‬
  • Kagoshima City Aquarium
    ‪3 min drive‬
  • Kagoshima (KOJ)
    ‪39 min drive‬

Room options

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed) | 1 bedroom, down comforters, minibar, in-room safe

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(1 review)
  • 516 sq ft
  • Ocean view
  • Sleeps 7
  • 4 Twin Beds

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

1 bedroom, down comforters, minibar, in-room safe

Forest Forth Room, Non Smoking (No View, No Extra Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 516 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

Single Room, Non Smoking (Single Use, No View, No Extra bed) | 1 bedroom, down comforters, minibar, in-room safe

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(23 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

1 bedroom, down comforters, minibar, in-room safe

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

1 bedroom, down comforters, minibar, in-room safe

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • 581 sq ft
  • Ocean view
  • Sleeps 7
  • 4 Twin Beds

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

Forest Twin Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(14 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

Sakurajima View Twin Room, Non Smoking (No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

Royal Suite, Mt. Sakurajima View (No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • 1356 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

Standard Double Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 333 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed) | 1 bedroom, down comforters, minibar, in-room safe

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) | 1 bedroom, down comforters, minibar, in-room safe

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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About this property

Shiroyama Hotel Kagoshima

4-star Kagoshima hotel with coffee shop/cafe
This hotel features 6 restaurants, a full-service spa, and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Shiroyama Hotel Kagoshima offers 355 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kagoshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs open between 6:00 AM and 11:00 PM.

In addition to a full-service spa, Shiroyama Hotel Kagoshima features hot springs and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge).

Shiroyama Hotel Kagoshima has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
SUIREN - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
LE CIEL - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Covered self parking on site (JPY 1,300 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • HISUICHO
  • HOLT
  • LE CIEL
  • RAKUSUI
  • SUIREN

Things to do

  • Full-service spa
  • Gym
  • Hot springs
  • Sauna

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Manicures/pedicures
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children
  • Covered self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Shiroyama Hotel Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book now!

There is nothing negative about Shiroyama Hotel. The staff are extremely polite and the hotel and rooms are immaculate. It has a beautiful view overlooking Kagoshima with Sakurajima clearly visible.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Shiroyama. It’s beautiful.
Stayed 3 nights in Apr 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, room comfort

Good stay in Kagoshima

Really big hotel very popular with Japanese people. The best thing is the view of Sakurajima. Really amazing. Onsen is very strict with tattoos also with foreigners. Breakfast was huge but a bit messy. Room was ok. Good for a 2 night stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. The breakfasts were the best that we had our entire trip. I also loved the bakery. And the views of the volcano were heavenly. The help was also great! And the hotel itself was befitting of the views.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, quiet and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Geok Tin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, but we face some difficulties when we check in
Stayed 3 nights in Apr 2025

10/10 Excellent

Hisako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good breakfast.

Shuttle bus is running every 20 minutes. but If you have a tight schedule ,you have to take taxi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much morecthan I expected

I booked, looking for a place to staycafter getting off the ferryvfrom Okinawa. When I arrived I realized this wasnt just a place to sleep. It's the city's "grand hotel". Set in gorgeous grounds, with more trails nearby in the mountain forest, it offers a large breakfast buffet and a huge onsen with indoor and outdoor pools - all of them with spectacular views over the city and volcano.
Stayed 2 nights in Mar 2025

8/10 Good

Jieun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid extra for the view, but the view wasn’t that great. Other than that, everything else was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best...

This was our first stop for a three week trip to Japan. Couldn't have chosen a better place to get acquainted and get past the jet lag. Excellent service, very comfortable rooms, beautiful views and wonderful onsen. Breakfast buffet was fantastic. The hotel has many restaurants. We ate at one. Overpriced and just all right. There are so many excellent places to eat in Kagoshima. The hotel is on a cliff above the city. Using the free shuttle service was easy and efficient, though you do spend a good deal of time traveling to and from the heart of the city if you do go in twice a day. But totally worth it. I wouldn't stay anywhere else in Kagoshima.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kiyomi

Stayed 2 nights in Mar 2025

10/10 Excellent

Kiyomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Service is top notched. Room is a bit small, but clean and comfortable
Stayed 3 nights in Feb 2025

10/10 Excellent

Doowon

Liked: Cleanliness, staff & service, property conditions & facilities
The scenary was great. Also, the staff was very kind.
Stayed 2 nights in Feb 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Kazuko

Traveled with family
Liked: Cleanliness
Had a wonderful view from room and onsen
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Amazing hotel. Definitely recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the hot spring.
Stayed 1 night in Nov 2024

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Excellent staff. I give our experience at hotel Shiroyama the highest rating. Absolutely loved everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of Kagoshima. Excellent service. Wished we could have stayed longer.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024