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The Ritz-Carlton O‘ahu, Turtle Bay

5.0 star property

Choose dates to view prices

Photo gallery for The Ritz-Carlton O‘ahu, Turtle Bay

5 outdoor pools, cabanas (surcharge), pool umbrellas
Balcony view
Poolside bar
65-inch flat-screen TV with cable channels, TV, pay movies
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
57-091 Kamehameha Highway, Kahuku, HI, 96731
  • Turtle Bay
    ‪1 min walk‬
  • Turtle Bay Beach
    ‪10 min walk‬
  • Sunset Beach
    ‪10 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪74 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 478 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Ocean View

10.0 out of 10
Exceptional
(6 reviews)
  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Non Smoking (View)

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Partial Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 478 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Suite, 1 Double Bed, Non Smoking

  • 725 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

65-inch flat-screen TV with cable channels, TV, pay movies

Club Suite, 1 Bedroom

  • 1450 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 478 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Lanai

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Multiple Beds, Lanai

  • 725 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Bungalow, Multiple Beds, Patio, Oceanfront (Connecting Bungalows)

  • 1480 sq ft
  • Beach view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Lanai (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Patio (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Oceanfront (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Lanai, Ocean View (Lanai)

10.0 out of 10
Exceptional
(2 reviews)
  • 478 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Lanai, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Lanai, Oceanfront

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Lanai

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Lanai

9.4 out of 10
Exceptional
(3 reviews)
  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Oceanfront

  • 725 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Patio, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Bungalow, 1 King Bed, Patio, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 740 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 2 Queen Beds, Patio, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 740 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Bungalow, 1 King Bed, Patio, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Bungalow, 1 King Bed, Patio, Oceanfront

  • 740 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Bungalow, 2 Queen Beds, Patio, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Bungalow, 2 Queen Beds, Patio, Oceanfront

  • 740 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

Separate tub and shower, deep soaking tub, hair dryer, towels

Room, 2 Queen Beds, Lanai, Partial Ocean View (Lanai)

10.0 out of 10
Exceptional
(1 review)
  • 478 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Villa, 4 Bedrooms, Lanai, Ocean View

  • 2391 sq ft
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Villa, 3 Bedrooms, Lanai, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 1684 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 1 King Bed, Balcony, Oceanfront

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony, Oceanfront

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Club Room, 2 Queen Beds, Balcony, Oceanfront

  • 478 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Lanai, Ocean View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Lanai, Ocean View

  • 478 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Ritz-Carlton O‘ahu, Turtle Bay

5-star Kahuku resort steps from Turtle Bay Beach
Spend the day relaxing at the beach, practicing your swing on The Ritz-Carlton O‘ahu, Turtle Bay's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
The Ritz-Carlton O‘ahu, Turtle Bay offers 443 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 65-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.

This Kahuku resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. 5 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
The Ritz-Carlton O‘ahu, Turtle Bay features a full-service spa, a golf course, 5 outdoor swimming pools, and 2 hot tubs. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge.

Business amenities at this 5-star property consist of a 24-hour business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 27997 square feet (2601 square meters) include conference space. This luxury resort also offers a children's pool, a health club, and a sauna. Parking is available onsite for a surcharge.

The Ritz-Carlton O‘ahu, Turtle Bay is a smoke-free property.

Alaia - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip - This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (USD 41.88 per night; includes in/out privileges)
  • Secured, uncovered valet parking on site (USD 41.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Alaia
  • Lei Lei's Bar & Grill
  • Off the Lip
  • Roy's Beach House
  • Sunset

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 5 outdoor pools
  • 6 outdoor tennis courts
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 27,997 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per stay
  • Resort fee: USD 52 per accommodation, per stay
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 41.88 per night (in/out privileges)
  • Uncovered valet parking fee: USD 41.88 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-064-482-0992-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Bay Turtle
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort
The Ritz Carlton O‘ahu, Turtle
The Ritz Carlton O‘ahu Turtle Bay
The Ritz-Carlton O‘ahu, Turtle Bay Resort
The Ritz-Carlton O‘ahu, Turtle Bay Kahuku
The Ritz-Carlton O‘ahu, Turtle Bay Resort Kahuku

The Ritz-Carlton O‘ahu, Turtle Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1008 reviews
Rating 8 - Good. 129 out of 1008 reviews
Rating 6 - Okay. 43 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Soo Young

Stayed 7 nights in Mar 2025

10/10 Excellent

Navya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonmichael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz was absolutely stunning and impeccably maintained! The kids had a blast with the fantastic activities, especially the night snorkeling. The food was absolutely delicious. Without a doubt, The Beach House is the top restaurant at the resort. We can't wait to come back again!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to spend our honeymoon.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joel Kermit

Traveled with partner
Liked: Property conditions & facilities
Turtle bay was perfect for our 31st anniversary.
Stayed 5 nights in Mar 2025

4/10 Poor

simrit

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Mar 2025

10/10 Excellent

Angelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
Stayed 5 nights in Mar 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Johquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Colin

Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammadhossein

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery. Room was clean and great views
Stayed 4 nights in Feb 2025

6/10 Okay

Manuel, Arlington

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful location, really pricy food, and little to do near hotel with limited Uber options. Surprised it was a Ritz..seemed like a good, but lower category Marriott
Stayed 8 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, good resturant options, wonderful service. Food was a bit over priced.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maryna

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful experience, an outstanding team, and an absolutely magnificent property!
Stayed 5 nights in Feb 2025

4/10 Poor

Evan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Club access well worth it.
Stayed 2 nights in Feb 2025

4/10 Poor

Habib Frederick

Traveled with family
Disliked: Staff & service, amenities
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
Stayed 7 nights in Feb 2025

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet place to stay away from the business of the city
Stayed 4 nights in Jan 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness
Stayed 3 nights in Jan 2025