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Willowbank Motel

2.5 star property

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Photo gallery for Willowbank Motel

Apartment, 2 Bedrooms | Private kitchen | Fridge, coffee/tea maker
Apartment, 2 Bedrooms | Living area | TV
Studio (Twin) - Prepaid | Living area | TV
Apartment, 2 Bedrooms | Iron/ironing board, free WiFi
Apartment, 2 Bedrooms | Living area | TV

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
183 Beach Road, Kaikoura, 7300
  • Kaikoura Beach
    ‪1 min drive‬
  • Kaikoura Museum
    ‪3 min drive‬
  • Kaikoura District Museum
    ‪3 min drive‬
  • Kaikoura (KBZ)
    ‪9 min drive‬

Room options

Family Room - Prepaid

  • 484 sq ft
  • Mountain view
  • Sleeps 9
  • 2 Queen Beds, 3 Twin Beds and 1 Double Bed

View all photos for Apartment, 1 Bedroom, Mountain View - Prepaid

Apartment, 1 Bedroom, Mountain View - Prepaid | Iron/ironing board, free WiFi

Apartment, 1 Bedroom, Mountain View - Prepaid

  • 387.9 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio (Double) - Prepaid

Studio (Double) - Prepaid | Iron/ironing board, free WiFi

Studio (Double) - Prepaid

  • 290 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 549 sq ft
  • Mountain view
  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bed, 1 Double Bed and 1 Queen Sofa Bed

View all photos for Family Apartment

Family Apartment | Iron/ironing board, free WiFi

Family Apartment

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Twin) - Prepaid

Studio (Twin) - Prepaid | Iron/ironing board, free WiFi

Studio (Twin) - Prepaid

  • 290 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Iron/ironing board, free WiFi

Deluxe Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 484 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

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The price is $179
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$205 total
includes taxes & fees
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About this property

Willowbank Motel

Kaikoura motel with free in-room WiFi
Along with laundry facilities, this smoke-free motel has a 24-hour front desk and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills. Housekeeping is not available.
Willowbank Motel offers 12 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Willowbank Motel features barbecue grills, tour/ticket assistance, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Willowbank Motel is a smoke-free property.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (NZD 5 for 1 hours)

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for wired internet in public areas: NZD 5 (for 1 hours, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Willowbank Kaikoura
Willowbank Motel
Willowbank Motel Kaikoura
Willowbank Hotel Kaikoura
Willowbank Motel Motel
Willowbank Motel Kaikoura
Willowbank Motel Motel Kaikoura

Willowbank Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 132 reviews
Rating 8 - Good. 56 out of 132 reviews
Rating 6 - Okay. 30 out of 132 reviews
Rating 4 - Poor. 9 out of 132 reviews
Rating 2 - Terrible. 5 out of 132 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Davina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, we had enough room for everybody, each room had its own aircon and tv and we could also watch Netflix on their accounts, each room had their own account which was awesome if you didnt want to watch the same thing, the only thing they need is a clothes horse or clothes line to hang clothes after using their washing machine.
Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and had good space for relaxing. The bed was comfortable and the kitchen well appointed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Meredith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and would have loved to have stayed longer than 1 night!

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, amenities
Clean and tidy
Stayed 1 night in Nov 2023

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Great stay great service
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on main road heading into town. Lovely service, very friendly and helpful. Big room and living areas and nice and clean
Stayed 1 night in Feb 2021

8/10 Good

Peter, Wellington

Liked: Cleanliness, staff & service
Good value for money. Friendly and welcoming manager. Clean room. Oven top a bit slow to heat the pan
Stayed 1 night in Jan 2021

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minute walk to beach
Friendly service, high levels of cleanliness and great little kitchenette. 5 minute walk to beach and around 20-30 minute walk into town centre. If you're a light sleeper, would recommend ear plugs as walls between units thin/not sound-proof. Not a fancy motel but had everything we needed for our stay.
Stayed 2 nights in Jan 2021

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Great place. Highly recommend. Tidy easy to access. Will stay here again
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Traveled with family
The room was tidy enough, but the wall heater broke and the replacement was extremely average. As noted by another reviewer, the room had a notice that all dishes must be washed or face a $50 penalty - not ideal in the time of Covid.
Stayed 1 night in Sep 2020

6/10 Okay

Matthew

Traveled with family
Disliked: Staff & service
Expectation to wash your own dishes
The motel until was OK, nothing wrong, but was quite old. Check-in staff was very friendly and helpful. We were surprised at the sign in the kitchen saying if you don't wash your own dishes you will be charged $50. I have stayed at many motels all around NZ and have never seen such a sign. I have even been told by cleaning staff at other motels not to bother washing my dishes as for hygiene reasons they have to clean everything again anyway. We decided to rewash everything before eating on plates as we couldn't be sure the previous guests will have washed the plates well, especially in the current COVID climate. The price was quite high for the quality in my opinion - we stayed in another motel in Picton the next night, the room was bigger, much more modern and very clean for $10 cheaper.
Stayed 1 night in Sep 2020

10/10 Excellent

Fred, Waikato

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly operator. Clean and tidy. Excellent shower.
Stayed 1 night in Aug 2020

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Excellent location, and price was very reasonable. Staff were helpful and friendly. The motel was very clean.
Stayed 1 night in Jan 2020

8/10 Good

Erick, Temuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and a great shower. Room was clean and staff very helpful. Would stay again.
Stayed 1 night in Aug 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome friendly little motel.
Very accommodating. Driving from Invercargill to New Plymouth with Kaikoura our overnight. Phoned to ask what time was last check in, was quite late and prepared to wait for us. Got there, very friendly had put heater on in unit do was lovely and warm. Awesome friendly service, clean and tidy room and for a very good price. Would stay there again and eould recommend to others.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

2/10 Terrible

Nick, Australia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The chap who checked us in was lovely. The room is appalling; threadbare carpet at threshold, electrical tape holding electric towel rail wiring together, an odd screening to the main bedroom, mouldy everything everywhere in the bathroom. If we had arrived at this motel 40 years ago on a family holiday we as teenagers would have kicked up a fuss about it. We got up early to leave our third world motel room behind
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Spacious room, but in need of some maintenance. Nothing particularly bad but suffers in comparison to other motels in this price range
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family
An older build on motels which could do with refreshing. Okay at the price.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
The place was discussing. In my opinion it would not rate as a Backpacks let alone a Motel. It is a bad reflection on our Country to advertise these premises as they would be extremely disappointing for any Turist on arrival.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The service was excellent. Very helpful young man checked us in. The room was basic and functional. It didn’t smell great but the water was hot and the bed comfortable.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property was that discusting we refused to stay there
Stayed 1 night in Mar 2019