Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Property amenity
Point of interest
Exterior
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
75-146 Sarona Ln, Kailua-Kona, HI, 96740
  • Kailua-Kona Wharf
    ‪7 min walk‬
  • Kailua Pier
    ‪9 min walk‬
  • Kamakahonu Beach
    ‪9 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪20 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG

Hotel in Historic Kailua Village
Along with an outdoor pool, this smoke-free hotel has 9 beach bars and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and a business center are onsite.
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Express Hotel & Suites Kailua-Kona by IHG provides a hot tub and a fitness center. Guests can unwind with a drink at one of the hotel's 9 beach bars. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG is a smoke-free property.

A complimentary continental breakfast is served between 6:30 AM and 10:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 9 beach bars

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W66529981-01
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kailua-Kona
Holiday Inn Express Kailua-Kona
Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
Holiday Inn Express Hotel Suites Kailua Kona
Inn Express KailuaKona
Holiday Inn Express Hotel Suites Kailua Kona
Holiday Inn Express Hotel Suites Kailua Kona by IHG
Holiday Inn Express Hotel Suites Kailua Kona an IHG Hotel
Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Hotel

Holiday Inn Express Hotel & Suites Kailua-Kona by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Kona! Walkable to Kona Brewery, shopping, and more. Parking was paid but super convenient at the hotel. Rooms were large, clean, and had great amenities. Breakfast was the perfect way to start the day and every staff member we interacted with was kind and professional. We'll be back on our next trip to Big Island!
Stayed 2 nights in Feb 2025

6/10 Okay

Tessa

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
This hotel was fine for a one-night stay after a long day of travel before heading to Hilo. Be aware that parking costs $15 per night. The hotel tends to attract families and large groups, so it’s not the quietest option. The hot tub and pool could have been cleaner, but the free breakfast was a nice perk and helped save on dining costs. The room was adequate—questionably clean but manageable for a short stay. The highlight was the friendly and helpful front desk staff, who upgraded us to a suite when our original room wasn’t available. Plus, it’s a quick walk to the main part of town, which was convenient.
Stayed 1 night in Feb 2025

8/10 Good

Tami

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location and amenities were great. Loved the change up for breakfast every morning. We enjoyed the hot tub, pool, gym, and breakfast every day.
Stayed 5 nights in Feb 2025

8/10 Good

Rebecca

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Seemed expensive for an average hotel but we saved money with the free breakfast. The hot food options could be better. Kids enjoyed the pool. Great location near Ali drive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, breakfast was great, and room was nice. Only one thing I did not like the beds were on wheels they kept moving out of place.
Stayed 5 nights in Feb 2025

10/10 Excellent

nicanor, richland

Stayed 5 nights in Feb 2025

6/10 Okay

Douglas

Traveled with partner
The front desk staff was friendly and helpful. The worst thing about the hotel were the beds. They were very worn out, soft and sunk in the middle. Our backs hurt every day. We never had good sleep. When the maid cleaned our room, she only changed the sheets on the bed, added bathroom towels and toilet paper. The shower, toilet and sink were not cleaned. They gave us a late check out at 1pm on our last day. However, this didn’t help since our flight did not leave until 9pm. We asked about returning to take a shower later after checkout. They offered the pool shower bathroom instead of a courtesy room with a shower. They told us it would cost us an additional almost $400 for a few more hours until 6pm for a room. This was too expensive. We showered at a beach in our bathing suits and changed in the bathrooms there not far from the Kona airport. We expected more since we stayed there for 12 nights. We were on the third floor. At times, we heard kids running up and down the hallway and loud cars from the street. Shopping and restaurants are within walking distance. The free breakfast in the lobby opens at 6:30am-10am Monday -Friday. Weekend hours begin at 7am. The food was good-scrambled eggs, yogurt, bagels, bread, pancakes, cinnamon rolls, meat varies each day-sausage patties or links, bacon, chicken strips, juices, coffee, milk, cereals, fruit, etc. The parking lot was filled by 8pm-hard to find a spot. A lot of families with children stay at this hotel.
Stayed 12 nights in Jan 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport, they have a shuttle that can bring you to and from the airport. Staff was super nice, parking available with a fee.

8/10 Good

Linda

Traveled with family
Not enough seating in the breakfast are.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy beds, amazing shower… got the sand out of your hair
Stayed 4 nights in Jan 2025

8/10 Good

Gianna

Great location. Walking distance to Kailua Village.
Stayed 2 nights in Jan 2025

10/10 Excellent

TAMMY, LANCASTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean rooms and great continental breakfast 15.00 per night parking

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donna at the front desk was friendly and helpful. The rooms were comfortable and roomy. Didn't like the idea about paying for parking at the hotel but I was told it is standard practice at all hotels. Would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

lois

Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Stayed 2 nights in Jan 2025

8/10 Good

Bonita

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to downtown Kona. Breakfast was good. Beds were comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We paid $500/night for a room with 2 queen beds and sofa bed. Very spacious room and bathroom, great location. However, beds were grossly dirty!!! Sheets and blankets were stained but we were so tired after a long travel day (we checked in very late) that it was too exhausting to ask for a new room. We slept with long pants and socks & over the blankets just to get through the night.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Cheyanne, colorado springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations
Stayed 1 night in Jan 2025

8/10 Good

Constance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Kellyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025