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Kona Village, A Rosewood Resort

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kona Village, A Rosewood Resort

3 outdoor pools, free cabanas, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, minibar
Poolside bar
Lanai
Balcony view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Hot Tub
  • Housekeeping

Explore the area

Map
72 300 Maheawalu Drive, Kailua-Kona, HI, 96740
  • Four Seasons Resort Hualalai Golf Course
    5 min drive
  • Kailua-Kona Beaches
    16 min drive
  • Kikaua Point Beach Park
    16 min drive
  • Kailua-Kona, HI (KOA-Kona Intl.)
    19 min drive

Room options

View all photos for Room, Accessible, Lagoon View (Kauhale)

Lanai

Room, Accessible, Lagoon View (Kauhale)

  • 1604 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Lagoon View (Kauhale)

Lanai

Room, Lagoon View (Kauhale)

  • 1600 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Accessible, Lagoon View (Kauhale)

Lanai

Room, Accessible, Lagoon View (Kauhale)

  • 1600 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, Garden View (Kauhale)

Lanai

Room, Garden View (Kauhale)

  • 1604 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Kauhale)

Room (Kauhale) | Lanai

Room (Kauhale)

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Black Sand, Kauhale)

Room (Black Sand, Kauhale) | View from room

Room (Black Sand, Kauhale)

  • 1600 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed

  • 600 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom

  • 1000 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

  • 600 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom, Mountain View

  • 1000 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

View from room

Room, 2 Queen Beds, Mountain View

  • 600 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Pool Access (Ohana Pool)

View from room

Room, Accessible, Pool Access (Ohana Pool)

  • 3111 sq ft
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Twin Room, Oceanfront (Maheawalu Kauhale)

Twin Room, Oceanfront (Maheawalu Kauhale) | Private pool

Twin Room, Oceanfront (Maheawalu Kauhale)

  • 5350 sq ft
  • Bay view
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | View from room

Room, 1 King Bed, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Legacy)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Legacy)

  • 410 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • 600 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View

Beach/ocean view

Room, 2 Queen Beds, Accessible, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Ocean View

View from room

Room, 1 Bedroom, Ocean View

  • 1000 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ocean View

View from room

Room, 1 King Bed, Accessible, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom, Accessible, Ocean View

  • 1000 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Beach/ocean view

Room, 2 Queen Beds, Ocean View

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Accessible, Oceanfront (Kumukea Kauhale)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Twin Room, Accessible, Oceanfront (Kumukea Kauhale)

  • Ocean view
  • Sleeps 10
  • 2 Queen Beds and 3 King Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Kauhale)

Lanai

Room (Kauhale)

  • 1600 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Garden View

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom, Garden View

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Ocean View (Communications, Kauhale)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, Accessible, Ocean View (Communications, Kauhale)

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Garden View

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Kauhale)

View from room

Room, Ocean View (Kauhale)

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room, 1 King Bed

Beach/ocean view

Room, 1 King Bed

  • 600 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom

  • 1000 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible (Kumukea Kauhale)

Room, Accessible (Kumukea Kauhale) | View from room

Room, Accessible (Kumukea Kauhale)

  • 2700 sq ft
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Mountain View (Kauhale)

View from room

Room, Mountain View (Kauhale)

  • 1600 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Beach/ocean view

Room, 1 King Bed, Accessible

  • 600 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Two Queens Hale

Egyptian cotton sheets, premium bedding, down comforters, minibar

Lagoon View Two Queens Hale

  • 600 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Tree Top King Hale)

Room, 1 King Bed (Tree Top King Hale) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Tree Top King Hale)

  • 600 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible, Lagoon View

  • 600 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Hale

Mountain View King Hale | View from room

Mountain View King Hale

  • 600 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Lagoon View

  • 600 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Black Sand, Kauhale)

Room (Black Sand, Kauhale) | View from room

Room (Black Sand, Kauhale)

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Bedroom, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom, Lagoon View

  • 1000 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Ocean View (Mobility, Kauhale)

Beach/ocean view

Room, Accessible, Ocean View (Mobility, Kauhale)

  • 1604 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lagoon View (Hale)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible, Lagoon View (Hale)

  • 600 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 Bedroom, Accessible, Lagoon View

  • 1000 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Ohana Pool, Kauhale)

Room (Ohana Pool, Kauhale) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room (Ohana Pool, Kauhale)

  • 3100 sq ft
  • Sleeps 12
  • 4 Queen Beds and 2 King Beds

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About this property

Kona Village, A Rosewood Resort

5-star Kailua-Kona hotel close to Four Seasons Resort Hualalai Golf Course
Catch some rays at the beach or spend the day relaxing at Kona Village, A Rosewood Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Kona Village, A Rosewood Resort offers 150 air-conditioned accommodations with minibars and safes. Rooms open to furnished lanais. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Asaya has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Kona Village, A Rosewood Resort features 3 outdoor swimming pools, 3 spa tubs, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site, along with a car charging station.

Kona Village, A Rosewood Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Moana - Overlooking the ocean and pool, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Kahuwai Cookhouse - This restaurant is located on the beach. Guests can enjoy drinks at the bar. Open daily.
Shipwreck Bar - This bar is located by the pool. Open daily.
Kahuwai - This coffee shop is located on the beach. Open daily.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (USD 41.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 35 to 60 per person
  • 2 restaurants
  • 3 poolside bars
  • 4 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Kahuwai
  • Kahuwai Cookhouse
  • Moana
  • Shipwreck Bar

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 3 spa tubs
  • Bodyboard
  • Canoeing
  • Children's club
  • Children's pool
  • Full-service spa
  • Paddleboard
  • Personal motorized watercraft
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 2023
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 to 60 for adults, and USD 0 to 18 for children
  • Valet parking fee: USD 41.88 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Kona Village, A Rosewood
Kona Village A Rosewood Resort
Kona Village, A Rosewood Resort Hotel
Kona Village, A Rosewood Resort Kailua-Kona
Kona Village, A Rosewood Resort Hotel Kailua-Kona

Kona Village, A Rosewood Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 36 reviews" "
Rating 8 - Good. 2 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The layout of the property and the rooms are awesome. The service is terrible -- they are very nice but the service is terrible.
Stayed 4 nights in Aug 2024

4/10 Poor

Sze Wai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed!!!
The resort itself was amazing. But the staffs are mostly unfriendliness and their hospitality was not even up to standard. They seldom have smile or greet customers. And their communication is so bad that they made many mistakes throughout our trip. We even got checkin with our suites at 5:30pm that’s absurd.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana Maria, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yuliia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Great gateway. Exceptional service.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I’ve stayed at. Food and drinks are pricey. But kind of expected when you stay at a property like this. I would highly recommend it!
Stayed 1 night in Jul 2024

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert, Atherton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was so beautiful, staff was amazing and the location was breathtaking. I will definitely be returning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shobha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property and service was excellent, the food was mediocre and not well executed at all considering the prices
Stayed 4 nights in Jul 2024

10/10 Excellent

Gea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kona Village is a very special place. We will be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tao Wen

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Location is fantastic place is clean and rooms are super nice. Things could Get better over all. Transportation around the resort could be better and the staff could be a bit nicer. I would give this place 7.5 out of 10 but the ONLY reason I’ll give it a 10/10 is because of the chef Jose over at the cookhouse restaurant. Jose brought some amazing flavor to the meals and would come out and say hello every day we were there. Would sincerely ask for feedback. Went above and beyond on his meals. Honestly the only reason I would comeback is if he was there. We went to eat when he wasn’t around one night and it was a bit of a mess with the staff. Overall I do recommend the resort.
Stayed 8 nights in May 2024

10/10 Excellent

Michelle Mira

Stayed 1 night in May 2024

2/10 Terrible

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional! Everything was beautiful. The rooms were so fantastic. A 10/10!
Stayed 6 nights in May 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. Lovely beaches and pools, impeccable service, and beautiful, spacious rooms. Facilities like the spa and gym were top notch, refined and stylish without being fussy. Would stay here again in a heartbeat, highly recommend for anyone looking for a quiet, stress free stay.
Stayed 4 nights in May 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed at Kona Village many years ago before it was destroyed by a tsunami. We were excited when we heard it had reopened, but worried that it may have lost some of it's charm. We were thrilled that it is still the unique, wonderful place it always was, but a lot more luxurious. The hales are very comfortable and quiet. The bathrooms are huge and include an outdoor shower that we used every day. The staff is amazing, friendly and very helpful. We enjoyed all of the dining options and only went off property to the hotel next door for one dinner. We're already trying to figure out when we can return. We can't imagine stying at any other hotel on the big island!
Stayed 5 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Eleazar

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and wonderful staff

8/10 Good

larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful and brand new, rooms are huge, every room has balcony. Staff is extremely friendly, helpful and attentive. But, Food is ok not outstanding. I ordered twice eggs Benedict ( once with ham and with turkey bacon second time) and had horrible heartburn. Has to take medication. Had lunch and Poké bowl in 1 restaurant was overly salty and the other restaurant was tasteless. The other thing is you are in the middle of nowhere ( at least that’s how it feels like) so your food options are very limited .
Stayed 4 nights in Feb 2024

4/10 Poor

Sheila

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is ok. The check-in staff is unprofessional and crooked. They clearly haven’t been trained. I had a far better experience at the Four Seasons and the Mauna Lani. We will always choose those resorts over Kona Village.
Stayed 1 night in Dec 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vahagn, Burbank

Stayed 7 nights in Sep 2023