4/10 Poor
Diane
Feb 20, 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was built in the 1970s. The rooms were updated but the property is very concrete jungle and a weird vibe. Parts of it aren't open . No beach access. It's situated on a rocky area. The adult pool is in the center of the property with towering rooms around it so feels like a fishbowl with no beach view. Pool bar closes at 7 leaving one restaurant open for the entire resort. It was packed for dinner. Bartenders were rude, stressed, abrupt and kept telling us how long the food was going to take because they are understaffed. The food was not good. I ordered an overpriced chicken meal that was dry and horrible . I literally asked for some salad dressing to put on it to give it some moisture and flavor and they acted like that was a huge ask because they were so busy. Not walkable to any place that is convenient outside of the resort. Thank goodness we were just there for one night to be closer to the airport. Not a good way to end our otherwise wonderful HI vacation
Diane
Stayed 1 night in Feb 2025