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PACIFIC 19 Kona

3.5 star property

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Photo gallery for PACIFIC 19 Kona

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Lobby
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
75-5646 Palani Rd, Kailua-Kona, HI, 96740
  • Kailua-Kona Wharf
    ‪2 min walk‬
  • Kailua Pier
    ‪3 min walk‬
  • Kamakahonu Beach
    ‪3 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room (Town View)

View from room

Double Room (Town View)

  • 270 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ohana)

Suite (Ohana) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Ohana)

  • 612 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Garden View

  • 306 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Partial Ocean View

  • 270 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds, Garden View

  • 306 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment Suite

Apartment Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Apartment Suite

  • 612 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Town View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Town View)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Partial Ocean View

Double Room, Partial Ocean View | View from room

Double Room, Partial Ocean View

  • 270 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, Pool View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Double Room, Pool View

  • 270 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Pool View

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $259 total
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About this property

PACIFIC 19 Kona

3.5-star hotel in Historic Kailua Village
An outdoor pool, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
PACIFIC 19 Kona offers 122 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. This Kailua-Kona hotel also offers an outdoor pool, laundry facilities, and pool umbrellas. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in April 2023.

PACIFIC 19 Kona is a smoke-free property.

The Café at P19 - Onsite café.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • The Café at P19

Things to do

  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1970
  • Renovated entire property - April 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific 19
PACIFIC 19 Kona Hotel
PACIFIC 19 Kona Kailua-Kona
PACIFIC 19 Kona Hotel Kailua-Kona

PACIFIC 19 Kona Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 824 out of 1592 reviews
Rating 8 - Good. 386 out of 1592 reviews
Rating 6 - Okay. 222 out of 1592 reviews
Rating 4 - Poor. 88 out of 1592 reviews
Rating 2 - Terrible. 72 out of 1592 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Put it this way: we had a towel in our room with blood on it. Just gross. But you can’t believe the location.
Stayed 1 night in Feb 2025

10/10 Excellent

ClaraMary

Stayed 2 nights in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 6 nights in Feb 2025

4/10 Poor

Esther

Traveled with group
Disliked: Staff & service, amenities
On arrival before we had even gotten out of our car, the security guard came up and began harassing us. He was rude, assumed we didn’t have a reservation, and tried to make us leave the premises. Once we made it inside the person at the front desk fully ignored us for a few minutes and took a whole call (not placing the person on hold) after I had spoken to her and attempted to check in. Then there was an additional $25 fee at check in for “amenities.” On inquiry these amenities are that a yoga class happens (not during my stay) and there is coffee in the lobby in the morning. The fee must be paid whether you use or desire these amenities. However, the basic in room amenities were absent -no coffee maker or microwave in the room and the drawers in our room were removed and had been replaced with plastic crates. It was unclear if this was a terrible design choice or just laziness. Either way it wasn’t functional. Also, the room was tiny and the beds were full not queen sized beds. It was also very apparent that the hotel has had a flip at some point to make it look modern. In the lobby and outdoor areas this was well done and of course the listing images look great. Unfortunately, that care does not continue to the rooms which looked dingy and half done (screws hanging out, floating ceiling only partially installed). The housekeeping staff was lovely and the person who checked us out in the morning was friendly and helpful. Overall, this hotel was the worst part of my trip.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Room comfort

Roaches

The room had roaches. We bought roach spray and had no problems after we fumigated the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and location. Walk to so many great restaurants and small beach.
Stayed 1 night in Feb 2025

10/10 Excellent

Hiromi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. Everything was clean and the staff were so nice. I would definitely stay here again no complaints! Our room was so clean too.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zynette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Fantastic we had a great time. Clean and comfortable place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

John, Wahoo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised with the amenities and service
Stayed 3 nights in Feb 2025

8/10 Good

Windi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool wasn’t heated and shade made it worse, was freezing. Also no coffee pot or microwave in my room
Stayed 4 nights in Feb 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

kenneth

Stayed 1 night in Feb 2025

2/10 Terrible

Pramod

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zihao

Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria, Lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,don't need a car Short walk across the street to beach. Great restaurants every where
Stayed 7 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Location is good. Some surprise additional costs when I checked in though apparently it is listed on here. I’m usually good at reading the fine print before booking. At any rate, $25 per day to park (though they said there was nearby free public parking), and $25 per day resort fee, so add $50 per day to the price hotels.com advertises. I asked what the resort fee was for, and they said beach towels, etc…so I asked for the beach towels and they were out if them, lol, but they gave me additional bath towels. No coffee services in the room, and no microwave. They did bring a microwave when my mom asked about it. Some restaurants, abc store, and a nice small family beach on right side of pier two minute walk away. Nice enough for overnight stay when flying in, staff friendly, but overall i am glad to be heading to a condo for the rest of my family’s stay.
Stayed 1 night in Feb 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nicely located within walking distance of dining and shopping. The room was nice and the bed was comfortable. The ocean side of the building had a distant view of the ocean, but directly below the balcony were ugly storage containers and large waste bin. Maybe there wasnt anywhere else to put them, but there was no attempt to hide them or beautify the view. Otherwise everything was nice.
Stayed 1 night in Feb 2025

8/10 Good

Wiley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rafael, Kahului

Stayed 1 night in Feb 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alissa

Stayed 3 nights in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room decor, design and outdoor common spaces are quite beautiful. The location is very handy. We found check-in to be frustrating, slow, not friendly. We were very frustrated that we were not able to access our room within one hour of check-in time, even though we saw others able to do so in front of us. When we did get permission to check into our room, The keys were not programmed properly And we had to wait for maintenance to arrive on property to help us. There were no apologies.The ice machine in our building was broken. The room smelled very mildewy, but once we were able to open windows, it got a little better. There were no linens in the room for the second bed, which should have been in place since we booked the room for three adults.
Stayed 1 night in Feb 2025