Best Western Plus Kalamazoo Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Exterior
Lobby
Down comforters, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
2575 S 11th Street, Kalamazoo, MI, 49009
  • Crystal Woods
    ‪10 min walk‬
  • Oasis Hot Tub Gardens
    ‪2 min drive‬
  • Limekiln Lake
    ‪7 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Kalamazoo Suites

Kalamazoo hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a microwave in a common area, and a business center.
Best Western Plus Kalamazoo Suites offers 64 accommodations with safes and coffee/tea makers. Beds feature down comforters. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Kalamazoo Suites provides a spa tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western Plus Kalamazoo Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 7:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1004 reviews" "
Rating 8 - Good. 303 out of 1004 reviews" "
Rating 6 - Okay. 132 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 66 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Al, Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, right off interstate
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Anuj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, big and quiet. The bed was too squishy and breakfast should start earlier on the weekend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexi

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was next to our room, elevator was very squeaky and loud. Room was smelly of what my wife thought was cigarettes. On headboard my wife wiped off a white substance near her pillows. Microwave dirty. Very dated and paint in room peeling from patches. Pulling in we thought we had the wrong place. Looked to be an abandoned building. No cars in lot. Realized we were at the right place after entering. Only there for one night, no intentions of using bath as we were just there for concert. Bedding was clean so instead of arguing for money back we decided to hell with it knowing not to book there again for future trips.
Stayed 1 night in Sep 2024

8/10 Good

Jaynne

Stayed 2 nights in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to find for aomeone who's never been to Kalamazoo. The property is in great shape.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Poor Housekeeping / Questionable Cleanliness
This is our repeated stay, we also stayed at your hotel last year. We rated the hotel 5-star last year, but to our disappointment, we can only rate the stay as a 3 star this time due to the unacceptable housekeeping services. Here's the recap: Night 1 to Night 3, our bed was sloppily made, the employee just pulled the comforter over the bed, and that was it. Night 4, the bed was made perfectly. Night 5, our bed was not even touch at all. Overall, the cleanliness of the room is very questionable. On a side note, the front desk staff was responsive, friendly, and just awesome. The free breakfast was good.
Stayed 5 nights in Sep 2024

4/10 Poor

Kyril P

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Both the alarm clock and coffee machine in the room didn't work. Generally unimpressed with rhe property. Staff was delightful and pleasant.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
I chose this property because of the very high ratings and reasonable price. It is an older property showing some age, not that big a deal for me. My biggest issue was that my room smelled musty and unpleasant. So much so that I worried that my clothes and bag would smell bad for my work event the next day (no one at work noticed). I could not tell if the odor was from the carpet, walls, etc. The bed was clean with modern sheets/comforter, so I felt comfortable sleeping, but I did not enjoy the experience.
Stayed 1 night in Sep 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy access to hwy and shopping. Rooms are spacious but would use a bit more lighting. Free full breakfast included. Very delicious!
Stayed 4 nights in Sep 2024

10/10 Excellent

Aubrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I left an item in the room and the manager and housekeeping staff retrieved and sent it back to me the same day.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Sep 2024

8/10 Good

Maaike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s kept clean and neat. Breakfast served was excellent. Swimming pool area was heavily chlorinated. Unfortunately, the smell could be detected all the way to the 4th floor.
Stayed 2 nights in Sep 2024

4/10 Poor

Patti

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom tile grout needed to be clean. The shower curtain had unforsaken stuff on it. The headboard to the bed had other people's greasy heads fingerprints and God knows what on it it was untirable and gross. However, the pillows were great the bed was comfortable and the rest of the room was enjoyable. Would I stay there again absolutely not. I would not recommend this for anyone to stay there. The elevator was extremely noisy opening and closing going up and down unbelievable. The man at the front desk that checked us in sat talking to someone else that was in his earphone in another language. This was while he was checking us in. Which I feel is inexcusable and disrespectful. The breakfast was the absolute worst I have ever had in Hotel chain. Everything was cold. The oatmeal was soupy. To say the least. And it was a very limited breakfast menu. The biscuits were dry and the gravy was supper. When we tried to have cocoa When we arrive there was no hot cocoa in the machine it was just water with God knows what in it. Overall we were not very satisfied with our stay. Other people need to know this.
Stayed 1 night in Sep 2024

8/10 Good

Joleen

Stayed 1 night in Aug 2024

4/10 Poor

Kristine

Very dated, staff not very welcoming or friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024