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Best Western Plus Kalamazoo Suites

2.5 star property

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Photo gallery for Best Western Plus Kalamazoo Suites

Indoor pool
Lobby sitting area
1 bedroom, down comforters, in-room safe, desk
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
$121
includes taxes & fees
Sep 15 - Sep 16

Explore the area

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2575 S 11th Street, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪2 min drive‬
  • Western Michigan University
    ‪5 min drive‬
  • Kalamazoo College
    ‪8 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Kalamazoo Suites

Kalamazoo hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area, and a business center.
Best Western Plus Kalamazoo Suites offers 64 accommodations with safes and coffee/tea makers. Beds feature down comforters. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Kalamazoo Suites provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1195 square feet (111 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western Plus Kalamazoo Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 7:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We stayed here for the first time to attend a local concert. While the hotel was well-equipped to handle our needs for one night it is a somewhat tired property in need of a renovation/update. The rooms are super spacious, which is a nice surprise these days, but the beds were much less comfortable than hoped for. The bathroom is not as spacious as the room and the door is heavy and closes automatically with no way to leave it open. It was a nice amenity to have a kitchenette in the room but with no cookware/glassware/dishes it seems a waste of space. The one area that caught our eye was the pool, we didn't use it but it looked very inviting and well maintained. We missed breakfast but it looked like a great offering overall. It's a great location, near the university, but it's an older property in need of some TLC and an update.
Stayed 1 night in Jun 2025

6/10 Okay

Antoine

Stayed 1 night in Jun 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was great except for a ring of foam around it when it was turned on. Best breakfast on our trip.
Stayed 2 nights in Jun 2025

8/10 Good

Kirk

Liked: Cleanliness, property conditions & facilities
Very comfortable and quiet.
Stayed 3 nights in May 2025

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Disliked: Property conditions & facilities
Everything was very convenient to give us a pleasant stay. However the furniture and carpeting could use an upgrade.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, nice pool and hot tub. Friendly staff and decent breakfast.
Stayed 2 nights in May 2025

4/10 Poor

Jeffrey

Traveled with partner
Disliked: Cleanliness
Broken lamp side, toilet paper holder pulled out of the wall, & a big dead bug on the floor that was painted over. Left first thing in the morning. Very disappointing stay.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and excellent service. The staff were incredibly helpful and friendly.
Stayed 1 night in May 2025

10/10 Excellent

SEAN

Stayed 2 nights in Apr 2025

4/10 Poor

jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The power went out due to storm. We had no breakfast on Saturday morning and no power all day. Need a day refund for this. Staff was great.
Stayed 3 nights in May 2025

8/10 Good

Willie

Traveled with partner
Unfortunately our stay was not what we expected. The staff and hotel are good, however the hydro was off for a day and we were left with no breakfast, lights, elevator or any amenities. We were surprised there was no generator at this property. This was very disappointing and we wondered if we could have some kind of compensation for this disappointing experience.
Stayed 3 nights in May 2025

2/10 Terrible

danielle

Stayed 1 night in May 2025

10/10 Excellent

Kristine

Stayed 2 nights in Apr 2025

10/10 Excellent

andrzej

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
property could use a facelift, dated but clean. front desk staff (Lena) was very helpful, professional and friendly big shout out to her. did not interact with other front desk staff. breakfast was plentiful included both hot and cold options. breakfast area was well kept and staff attentive to keeping food replenished.
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

6/10 Okay

Janette

Traveled with family
This was our last stop on a two week trip across the US and it was by far the loudest hotel we stayed at. We could hear everything from the room beside and above us until 1am.
Stayed 1 night in May 2025

8/10 Good

tameron

Stayed 2 nights in Apr 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great however the kids running up and down the hallway at 10pm or the same ppl in the hot for over an hour without a care to anyone else who might have wanted to use it was not so impressive. Maybe there needs to be a time limit posted so others can enjoy the amenities as well
Stayed 1 night in May 2025

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Very kid friendly
Stayed 1 night in May 2025

6/10 Okay

Ingrid, Hackensack

Traveled with family
Liked: Cleanliness
I like that it was near the university.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

The whole place was very clean. The room was very nice. and the hot tub was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we chose this hotel! My kids love it. Staff was amazing. Would definitely go back again.
Stayed 1 night in Apr 2025