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Comfort Inn Downtown - University Area

2.5 star property

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Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Lobby
Free buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
739 W Michigan Ave, Kalamazoo, MI, 49007
  • Kalamazoo College
    ‪2 min walk‬
  • Western Michigan University
    ‪5 min walk‬
  • Kalamazoo State Theatre
    ‪11 min walk‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 Double Bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Downtown - University Area

Hotel in Kalamazoo Central Business District
This smoke-free hotel features a 24-hour fitness center, a business center, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Comfort Inn Downtown - University Area offers 60 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Downtown - University Area is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Kalamazoo
Comfort Inn Motel Kalamazoo
Kalamazoo Comfort Inn
Comfort Inn Kalamazoo Hotel Kalamazoo
Comfort Inn Kalamazoo Motel

Comfort Inn Downtown - University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 189 out of 882 reviews
Rating 8 - Good. 289 out of 882 reviews
Rating 6 - Okay. 195 out of 882 reviews
Rating 4 - Poor. 104 out of 882 reviews
Rating 2 - Terrible. 105 out of 882 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Traveled with family
The room was surface clean. There was what looked like a blood stain in the carpet if our room. The first morning around 11 some housing insecure/crack and alcohol secure folks yelling obscenities in our hallway. They then went out in front of the building n drink bickerd at like noise level 10. This went on for 30 ish minutes. I spent about 30 minutes in the car in the parking lot smoking by cancer sticks. There was always some questionable looking activity happening in and from a vehicle. The cleaning lady was aggressively off putting. I asked for an additional towel, she said I couldn’t have one unless I gave her a dirty one. I took a garbage bag off her cart and she scolded me😂. She then antagonized our exit for an hour every time I left the room for any reason. Everyone I encountered at the front desk was nice and helpful. The breakfast was adequate. The sausage looked like inedible. It was the only protein option.
Stayed 2 nights in Apr 2025

6/10 Okay

Thomas

Business traveler
Big room with small furniture. Lots of empty floor space. The dresser drawers wouldn't stay closed, and the rod in the closet was broken. Dim lighting in the bathroom and over the vanity. Broken tiles in the bathroom.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marge D

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 3 nights in Mar 2025

6/10 Okay

Anthony

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Mar 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Cleanliness
Carpet and chair in our room was very dirty. We did not sit in the chair. The carpeting stained my socks
Stayed 1 night in Mar 2025

4/10 Poor

Peggy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old and dirty
Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Staff & service, room comfort

Ok stay

The check in process was quick and easy. But upon entering the room I was checking it out and getting settled and the front desk clerk attempted to e in ter the room! She had a bottle of some kind of cleaner and was probably coming to clean something. S the e apologized and left. It was literally to t 90 seconds after checking in. Parking lot is small and tight for parking
Stayed 1 night in Mar 2025

8/10 Good

MATT, GRAND BLANC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
While the WiFi didn't work immediately, a phone number for assistance was provided in the room and within 5 minutes a live person (off-site) was able to get my connection working. I was positively impressed. The price is fair and I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Chianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Jameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Mar 2025

8/10 Good

CRYSTAL, HAZEL PARK

Disliked: Amenities
Nice
Stayed 1 night in Mar 2025

2/10 Terrible

Leonard

Stayed 2 nights in Mar 2025

8/10 Good

Tariza

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was as promised. Clean and nice. Check in gentleman was not very prompt and not to friendly.
Stayed 2 nights in Feb 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Staff & service
Cheap stay
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Liked: Staff & service
The lobby and halls were very smoky smelling.
Stayed 1 night in Feb 2025

10/10 Excellent

Sidney

Stayed 2 nights in Feb 2025

6/10 Okay

Kristina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not go back

We were there for a college visit. The sheets had holes in them. One bed had hair in the sheets. The bathroom tiles were coming apart/ my daughter did not feel very safe. Luckily we were there for a very short time. We will not go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and welcoming. The rooms and facilities were quite clean. It was close to the university where I was visiting. The breakfast was also quite good. I will be returning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Arthur, East Lansing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was the closest to an event that I attended for the lowest price I could find. Check-in and check-out were quick and easy. I found all the things I needed in my room for my one night stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities
The house keeping act like they own the place. Needed towel and shampoo and lady was rude. Drawers on dresser would not shut. Red stains on the floor throughout the room. And beds were uncomfortable.
Stayed 1 night in Feb 2025