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Four Points by Sheraton Kalamazoo

3.0 star property

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Exterior
Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, bed sheets
Breakfast and dinner served, American cuisine
Reception
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Pet friendly
  • Gym
$107
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
3600 E Cork Street Court, Kalamazoo, MI, 49001
  • Wings Event Center
    ‪16 min walk‬
  • Kalamazoo College
    ‪10 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, bed sheets

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, bed sheets

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Deluxe Room, 1 King Bed

  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, iron/ironing board, bed sheets

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Kalamazoo

3-star hotel in Milwood
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a microwave in a common area. Weekly housekeeping is available.
Four Points by Sheraton Kalamazoo offers 149 accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 7207 square feet (670 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Four Points by Sheraton Kalamazoo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Potter's Restaurant & Lou - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potter's Restaurant & Lou

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 7,207 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 to 15 for adults, and USD 0 to 8 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Kalamazoo
Four Points Sheraton Hotel Kalamazoo
Four Points Sheraton Kalamazoo
Kalamazoo Four Points
Kalamazoo Sheraton
Sheraton Four Points Kalamazoo
Sheraton Kalamazoo
Four Points Sheraton Kalamazoo Hotel
Four Points by Sheraton Kalamazoo Hotel
Four Points by Sheraton Kalamazoo Kalamazoo
Four Points by Sheraton Kalamazoo Hotel Kalamazoo

Four Points by Sheraton Kalamazoo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 900 reviews
Rating 8 - Good. 264 out of 900 reviews
Rating 6 - Okay. 155 out of 900 reviews
Rating 4 - Poor. 77 out of 900 reviews
Rating 2 - Terrible. 60 out of 900 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Marshall

Stayed 1 night in May 2025

2/10 Terrible

Christopher

Stayed 1 night in May 2025

6/10 Okay

Colleen

Stayed 1 night in May 2025

8/10 Good

Peter, Joliet

Business traveler
Liked: Cleanliness, staff & service, amenities
Convenient and close to highways
Stayed 3 nights in Feb 2025

2/10 Terrible

Byron

I booked online to this place and paid upfront and when I get to the hotel, the power was out. And I still don’t have my refund
Stayed 1 night in May 2025

2/10 Terrible

Tracy

Traveled with partner
Disliked: Amenities
Place was out of power when we got there had to try to scramble to locate another place you should be reporting these things so people can’t book
Stayed 1 night in May 2025

2/10 Terrible

Sara

Stayed 1 night in May 2025

6/10 Okay

Rene'

Stayed 5 nights in May 2025

8/10 Good

Fernando

Stayed 2 nights in May 2025

4/10 Poor

Joyce

Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms at the Four Points Sheraton Kalamazoo were not like the photos online. The hotel is old, the decor is old, the whole room was not user friendly. The room setup was not as advertised and lacking. The neighborhood was not dangerous but it was definitely not pretty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service
Overall, my stay was absolutely fantastic. The staff ensured I had a pleasant experience, and I had no issues with the room or the property in general.
Stayed 4 nights in May 2025

10/10 Excellent

HENRY

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great property. Always a great stay. Convenient for me and my team
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for family and dog with exceptions.

Good accommodations for family and our dog except Saturday night when there was other people on the fifth floor smoking some form of weed product. I was under the impression that all rooms were smoke free. I had difficulty breathing that night due to my asthma and allergies since we were on the 5th floor. Also the coffee was extremely bitter both in the room and down in the lobby.
Stayed 3 nights in May 2025

4/10 Poor

Jerry

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a good experience

The computers were down so they could not look up my reservation, I was required to complete some paperwork in order to get my room. I was given a room that was occupied so I had to go back to the desk to get another room. I was complimented with a breakfast voucher and the food was terrible.
Stayed 1 night in May 2025

2/10 Terrible

Rick

Stayed 1 night in May 2025

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Lied to by front desk morning shift, the 2 punks from thr evening front desk making fun of guests. My debit card was charged when i was promised it wouldn't be. Wifi signal so weak couldn't connect to internet. An all around stressful, anxiety filled stay.. my 12 years in Iraq were better than staying there
Stayed 1 night in May 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us a key to a room, twice, that was occupied. They corrected it, after two attempts. Carpets looked dirty. Exterior needed TLC. Staff was as helpful as they could be, just didn’t seem to be run well.
Stayed 1 night in May 2025

6/10 Okay

Amy

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort

A Few Issues Overall

Wifi in my room would have been nice for work. Had to do my zoom from the phone.Turning on the water to take a shower and dirty water came out. Didn't want to take the shower after that. The phone in the room didn't work so I had to call the front desk from my cell. The staff was good to go.
Stayed 1 night in Apr 2025

4/10 Poor

Jackson

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Cynthia, Petersburg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and comfy bed, but hotel itself was outdated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Second time not a charm

I stayed here a couple years ago. It was better then, when it was a Sheraton property. It's now a Marriott. Problems began before we even arrived, when I received an e-mail to check in early. I went thru the procedure, but the desk clerk said "we don't send those out." OK, but I DO have an email. So we got in. The sleeping room needs a refresh. Completely. Seals were broken on the windows, the toilet wobbled, there's no outlets that are convenient, just a poorly laid out room. Worst in the room was the coffee. One cup worth, but it was HORRIBLE. They put out coffee in the lobby, but it was ice cold at 8AM on a Friday. Yummy. We didn't eat at the restaurant. I won't be back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025