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Kalamazoo Hotel and Suites

2.5 star property

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Photo gallery for Kalamazoo Hotel and Suites

Suite, 2 Queen Beds (Additional Living Area) | Down comforters, desk, laptop workspace, blackout drapes
Suite, 1 King Bed | Down comforters, desk, laptop workspace, blackout drapes
Lobby sitting area
Front of property
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • Parking included
$95
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
3630 E Cork St, Kalamazoo, MI, 49001
  • Place, Wings Event Center
    ‪14 min walk‬
  • Place, Kalamazoo College
    ‪9 min drive‬
  • Place, Western Michigan University
    ‪9 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Down comforters, desk, laptop workspace, blackout drapes

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Kalamazoo Hotel and Suites

Hotel in Milwood
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space.
Kalamazoo Hotel and Suites offers 65 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kalamazoo Hotel and Suites features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 75 square feet (7 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Kalamazoo Hotel and Suites has designated areas for smoking.

A complimentary buffet breakfast is served between 5:30 AM and 9:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 24 2025 to November 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Reviews

Kalamazoo Hotel and Suites Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 215 out of 657 reviews
Rating 8 - Good. 183 out of 657 reviews
Rating 6 - Okay. 100 out of 657 reviews
Rating 4 - Poor. 78 out of 657 reviews
Rating 2 - Terrible. 81 out of 657 reviews

Reviews

10/10 Excellent

Jaylin

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Disliked: Staff & service
There was no room available, even though I already had paid my reservation in advance. The front desk clerk didn’t offer to help me find other lodging, help me initiate a refund, or help in any other way. Just basically “there is no room available for you, bye bye.” Twice in the past, I’ve had hotels that were unable to give me the room I had reserved, though never a prepaid one. In both cases, they had already arranged a room at another nearby hotel for me before I even arrived. One fully covered the cost of the other hotel’s room and charged me nothing. The other covered the price difference between their hotel and the other one. In short, they did what they could to “make it right”. This hotel, however, did nothing, not even the bare minimum. I wouldn’t recommend this property to anyone.
Stayed 1 night in Jul 2025

6/10 Okay

KD Sanders

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As one who has worked in the hotel industry for 9 years, I will say that it was not that bad but they really should work on the parking lot, The lighting around the property, and the overall condition around the property is not really inviting. If there were not cars in the parking lot you would have thought the hotel was closed down. But I will say the front desk did a really good job checking me in, The room was not bad at all I had no issues with the room, but the fact that the ice machine was down and I was told to go to a different building to get ice that is not good. There was a number of people walking in and out from the streets which is not the best look when they are hanging out in the lobby. But again I would stay there again just for a one or two night overstay visit it's okay.
Stayed 1 night in Jul 2025

2/10 Terrible

Teresa

Traveled with partner
We had 2 different rooms during our 2 night stay. The first room had hair in the tub, hair in the bed, a grocery bag in a drawer, a stain on the pillows, and a dirty tissue on the night stand. Room 2 had hair in the bed, fries and dirt under the chair cushion, and dead bugs in the bathroom in a corner on the floor. I wanted a full refund and was only given a partial. This is unacceptable.
Stayed 2 nights in Jul 2025

8/10 Good

Jessi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was okay to stay to rest. It was a little confusing to find the place, as it didnt have a sign on thr building. Not much as far as amenities. Old building, but very friendly staff. The room felt cozy and safe.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesse

Traveled with partner
Liked: Amenities
Customer service are polite and stay out of your business. I can be a little loud and I have visitors a lot and I have not received any complaints or reprimands from the staff or managers or anyone.
Stayed 1 night in Jul 2025

4/10 Poor

Donald, Williamsburg

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel being poorly maintained. main floor & hallway rugs dirty, elevator dirty floor has not been cleaned and in disrepair. Overall appearance shows lack of maintenance.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Chad

Stayed 3 nights in Jun 2025

8/10 Good

Julie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jul 2025

8/10 Good

John

Good people and a good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 service

Service was wonderful at both check in and out, plus gave helpful information about air museum nearby. They took into consideration a special need we had and accommodated us. Couldn't be more pleased with the people! Carpet and room chair needed cleaning. Bathroom very clean, though as were linens. Bed pretty uncomfortable. Didn't eat breakfast so can't review.
Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Staff & service, room comfort

Affordable

The hotel was formerly a holiday Inn. It was def in need of some updates but last minute it was affordable. The towels are very thin and cheap.
Stayed 1 night in Jul 2025

2/10 Terrible

Zarah

Stayed 2 nights in Jul 2025

6/10 Okay

Brent

Stayed 1 night in Jun 2025

6/10 Okay

Ryan

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was spacious but not cleaned very well. Dead bugs in the corners of the rooms and windows, and even a few live ones. Not much light, had to request a bedside lamp. Staff was very accommodating and helped wherever they could. Very pleasant personalities. An older place that could use some deep cleaning.
Stayed 1 night in Jul 2025

2/10 Terrible

jhonatan

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 6 nights in Jul 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. Great staff, clean hotel. Will stay again if I'm in the area.
Stayed 1 night in Jun 2025

4/10 Poor

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave me a dirty just used room that wasn’t clean when I pre booked a day early and worked a whole day to check into a dirty room at 11 at night and pretty crap customer service
Stayed 3 nights in Jul 2025

4/10 Poor

Rachel

Traveled with family
Disliked: Amenities
Room didn’t have a refrigerator and coffee maker didn’t work. They ran out of towels so we had one for three of us in the room.
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa

Disliked: Staff & service
Check in was too long. Nobody was at the desk and I had to wait at least 15 minutes for the staff to return from outside with his lunch or dinner. No sign was posted. I literally had to call the hotel while standing at the front desk in order to be able to get staff to help me with my check in. After which the amount of time I had to wait for staff to appear my own dinner got cold. Definitely need improvement in the staff of front desk
Stayed 1 night in Jul 2025

6/10 Okay

Benjamin

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Not bad, uncomfortable beds.

Room was clean, check-in was quick. The bed was incredibly uncomfortable, like sleeping on a concrete slab.
Stayed 1 night in Jul 2025

6/10 Okay

Deb

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for. Tub had permanent stains on it. Room pretty dusty. Staff were super friendly!
Stayed 1 night in Jul 2025

2/10 Terrible

mathieu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025