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Holiday Inn Kalamazoo West, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Kalamazoo West, an IHG Hotel

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Daily cooked-to-order breakfast for a fee
Daily cooked-to-order breakfast for a fee
Property amenity
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    4 min drive
  • Western Michigan University
    6 min drive
  • Kalamazoo College
    7 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very Good, (631)
The price is $108
per night
$120 total
includes taxes & fees
Jan 8 - Jan 9
Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

About this property

Holiday Inn Kalamazoo West, an IHG Hotel

3-star Kalamazoo hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Kalamazoo West, an IHG Hotel offers 130 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Kalamazoo West, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers a vending machine, a picnic area, and laundry facilities. Onsite uncovered self parking is complimentary.

Holiday Inn Kalamazoo West, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Holiday Inn Kalamazoo West, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West, An Ihg
Holiday Inn Kalamazoo West, an IHG Hotel Hotel
Holiday Inn Kalamazoo West, an IHG Hotel Kalamazoo
Holiday Inn Kalamazoo West, an IHG Hotel Hotel Kalamazoo

Holiday Inn Kalamazoo West, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 177 out of 357 reviews" "
Rating 8 - Good. 83 out of 357 reviews" "
Rating 6 - Okay. 35 out of 357 reviews" "
Rating 4 - Poor. 27 out of 357 reviews" "
Rating 2 - Terrible. 35 out of 357 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called to confirm late check in and double queen room availability (what i booked months in advance). The employee noted it in the system and said see you in 6 hours. 1 hour before arrival a different employee called and asked if we were still coming. Obviously my answer was yes and the employee proceeded to tell me there were no double queens left. With no other choice at midnight on a Tuesday I agreed to a King room with cot. Arrived at the hotel and front desk staff was ignorant. We got to the room to find no cot and no sheets for the pullout couch. 20 minutes later the front desk staff called saying he forgot to give us sheets and would bring them up. The stains on the pullout couch forced two grown men to sleep in the king bed together after a 12 hour drive. Zero hospitality at this establishment. Even the entire line of sodas on the wall in the lobby was expired. We love holiday inn (usually express) but this was a terrible experience.
Stayed 1 night in Sep 2024

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

10/10 Excellent

Janelle

Traveled with group
Liked: Staff & service, property conditions & facilities
Number one pick when staying in Kalamazoo
Stayed 4 nights in Sep 2024

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed as i requested 2 rooms with double queen beds, called to confirm this and was given 2 rooms with single kingbeds.
Stayed 1 night in Aug 2024

10/10 Excellent

Americo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Safe location. Friendly staff. Excellent dining facilities. Gym was great. Close to shopping and dining.
Stayed 15 nights in Jul 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Nathan

Disliked: Staff & service, property conditions & facilities
Tough to check in. Pull out couch horrible. Could t get an extra blanket. Couldn’t get a hold of the front desk
Stayed 1 night in Aug 2024

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not a safe place
Stayed 1 night in Jun 2024

10/10 Excellent

Matt

Stayed 1 night in Jul 2024

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
It was an excellent choice and the staff is very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great value, clean, comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was no breakfast.
Stayed 1 night in Jul 2024

2/10 Terrible

Grant

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nick the general manager was very rude actually threatened to cancel our stay had my wife in tears. All the other staff was great and Apologized for his actions he even argued with me on the cost of my stay and deposits got charged multiple times currently disputing woth my card company.
Stayed 4 nights in Jul 2024

6/10 Okay

RONALD

Liked: Property conditions & facilities, room comfort
got there at 8pm and was told room wasn't ready had to wait for an hour to get our room.
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kalamazoo
My husband and I were in town for a concert at Bells Eccentric. It was a short drive away, hotel is in a good location. Staff was friendly and the room was clean and comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting
The room was never cleaned the entire stay other peoples belongings left the bathroom.dirty shower curtain and hair in the shower...my son was going up to the room and when the elevator door opened two people were having sex in the elevator.
Stayed 3 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Adiam

Stayed 1 night in Jul 2024

8/10 Good

tom

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Good stay average hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.
Stayed 1 night in Jul 2024