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Holiday Inn Kalamazoo West by IHG

3.0 star property

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Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Bar (on property)
Property amenity
Exterior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$129
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Crystal Woods
    ‪4 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Walk-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express and Suites Kalamazoo West by IHG
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  • Breakfast included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 800 reviews
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About this property

Holiday Inn Kalamazoo West by IHG

3-star hotel in Oshtemo
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Kalamazoo West by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a picnic area, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Kalamazoo West by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Kalamazoo West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 5.30 per night)
  • Uncovered extended parking on site (USD 5.30 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.99 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,400 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13.95 for adults and USD 6.99 for children
  • Uncovered self parking fee: USD 5.30 per night
  • Uncovered extended parking fee: USD 5.30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Holiday Inn Kalamazoo West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 274 out of 529 reviews
Rating 8 - Good. 122 out of 529 reviews
Rating 6 - Okay. 54 out of 529 reviews
Rating 4 - Poor. 36 out of 529 reviews
Rating 2 - Terrible. 43 out of 529 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Penny

Stayed 1 night in Oct 2025

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend buffet was decent, menu choice during the week. Easy parking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heather and Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

4/10 Poor

Kay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very helpful regarding the problems we encountered while staying there. For some reason our first room had no internet. We couldn’t charge our phones or connect our devices to the internet. The night clerk did her very best to rectify the issue. She did move us to a suite but the suite was not clean or well maintained. They were going to deep clean it for us but unfortunately due to personal issues we had to check out after only one night. All of the staff were very good and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Giovanni

Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Santrice

Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

8/10 Good

Jessica

Stayed 2 nights in Oct 2025

8/10 Good

FREDERICK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment was very very welcoming. Staff was very charming. The place was very clean. I couldn’t ask for a better hotel.
Stayed 1 night in Oct 2025

8/10 Good

Chiqueta

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Santrice

Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, helpful and kind staff. I’ll stay there again.
Large room
Stayed 3 nights in Oct 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 working elevator
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Parking lot was well lit.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean & modern - room was great. Front desk staff was mostly helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. No signs on the road as to how to get to motel, so that was a little bit of a challenge.
Stayed 1 night in Oct 2025

2/10 Terrible

Tiffany

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Aimee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/ very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon, Granger

Stayed 3 nights in Oct 2025

10/10 Excellent

Caden, vassar

Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and secure!
Stayed 2 nights in Sep 2025