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TownePlace Suites by Marriott Kalamazoo

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Kalamazoo

Reception
Property amenity
42-inch LED TV with satellite channels, TV
1 bedroom, premium bedding, desk, iron/ironing board
Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Laundry
$100
includes taxes & fees
Aug 20 - Aug 21

Explore the area

View in a map
5683 S 9th Street, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪7 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo College
    ‪12 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

42-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch LED TV with satellite channels, TV

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 313 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

42-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Kalamazoo

3-star Kalamazoo hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Kalamazoo offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TownePlace Suites by Marriott Kalamazoo features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

TownePlace Suites by Marriott Kalamazoo is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Kalamazoo
TownePlace Suites Marriott Kalamazoo Hotel
Towne Suites riott Kalamazoo
TownePlace Suites by Marriott Kalamazoo Hotel
TownePlace Suites by Marriott Kalamazoo Kalamazoo
TownePlace Suites by Marriott Kalamazoo Hotel Kalamazoo

TownePlace Suites by Marriott Kalamazoo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 352 reviews
Rating 8 - Good. 105 out of 352 reviews
Rating 6 - Okay. 52 out of 352 reviews
Rating 4 - Poor. 30 out of 352 reviews
Rating 2 - Terrible. 22 out of 352 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kazoo stay

Very nice stay. We came to see grandchildren a d we enjoyed the nice large room with refrigerator, sto.ve and many amenities.
Stayed 2 nights in May 2025

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The staff is extremely friendly and helpful! The property itself is a bit outdated and well loved, with a few housekeeping issues within the room itself. Stains on the couch, found a pair of men's socks under the couch, toilet doesn't refill in tank in order to flush the toilet. Pool is quite cold but fairly well kept, with a full stock of pool towels. Perfect for what you'd expect for the price.
Stayed 1 night in May 2025

6/10 Okay

Michele

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was so friendly and professional but the rooms were clean but very run down and need a facelift! Made if feel dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
They are akwatz very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient stay for our qeekend hockey tournament. The AC only ran some of the time amd we would wake in the middle of the night sweaty because the unit wouldnt run to maintain the set temperature. Rooms could use some updating, tvs are small, bathrooms could use some TLC, flooring is stained amd lookong run-down.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was comfortable, quiet and had all the amenities I needed for a relaxing business trip. The only issue I had was that the air conditioner vent filters were clogged with dust and crap which made the units run constantly. After I washed them out everything was great.
Stayed 1 night in Apr 2025

8/10 Good

Cathy

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Room was great, BIG. Would be a place to stay for extended periods of time. Had full kitchen, 2 closets, dining table. Only thing missing was hairdryer.
Stayed 1 night in Mar 2025

4/10 Poor

rachell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean. There was old food under the sinks and in the closet.
Stayed 3 nights in Mar 2025

4/10 Poor

Wayne

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Traveled with partner
It’s time for renovation to the property.
Stayed 1 night in Dec 2024

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Cleanliness
Very disappointed, only reason we booked was to go swimming but it was closed
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Feb 2025

4/10 Poor

Tiffany

Traveled with family
Pool heater broken, couch pillows ripped, bathtub not clean, no extra blankets for pull out bed
Stayed 1 night in Jan 2025

8/10 Good

Kylie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly ataff. Breakfast was just ok.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the number one asset. Everyone was so kind and courteous, desk staff, dining staff and housekeeping. They made us feel so welcomed. I would definitely stay here again just because of them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Amenities
We’ve stayed here many times.
Stayed 1 night in Dec 2024

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness

Dirty room

We reserved a suite. The room was ample and that was it. The floors were very dirty. There were hairs on the floor and on the sheets. There were also open containers of cookies in the drawers. The dishwasher had dishes in it. There was no detergent provided for the dishwasher. The extra pillows in the closets had brown stains all over them. Not sure if it was from smokers in the room. The overall cleanliness was really bad. There were potato chips on the floor by the chairs. For what they charge, I would expect it, at least, to be clean. The elevator was dirty and so were the hallways. Marriott needs to pay attention to that hotel and fix things. This is not what I expect from a Marriott hotel.
Stayed 1 night in Nov 2024

8/10 Good

Naomi

Traveled with family
Liked: Staff & service
No
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Daisy

Stayed 1 night in Oct 2024

4/10 Poor

Gregory

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Keiera

Traveled with family
Disliked: Cleanliness, staff & service
The room was booked and checked out without it being clean
Stayed 1 night in Sep 2024

6/10 Okay

CHRISTOPHER

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were really nice and accommodating. The price is good for a suite, and everything worked The property needs to upgrades to rooms and furniture are dated and The televisions are old and small The outside grounds and entrance don't look very inviting. Needed sweeping, no plants. Furniture old and worn, windows and doors needed cleaning Smoking from staff and others should have to be done somewhere else other than the main entrance. Staff should have to wear uniforms, so they are readily identifiable.
Stayed 1 night in Sep 2024