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TownePlace Suites by Marriott Kalamazoo

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Kalamazoo

Reception
42-inch LED TV with satellite channels, TV
Indoor pool
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
5683 S 9th Street, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪6 min drive‬
  • Kalamazoo College
    ‪10 min drive‬
  • Western Michigan University
    ‪11 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

42-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

42-inch LED TV with satellite channels, TV

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch LED TV with satellite channels, TV

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 313 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

42-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Non Smoking

  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

42-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Indoor pool

Fairfield by Marriott Kalamazoo West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (711)
The price is $94
per night
$104 total
includes taxes & fees
May 1 - May 2
Fairfield by Marriott Kalamazoo West

About this property

TownePlace Suites by Marriott Kalamazoo

3-star Kalamazoo hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Kalamazoo offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
TownePlace Suites by Marriott Kalamazoo features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

TownePlace Suites by Marriott Kalamazoo is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Kalamazoo
TownePlace Suites Marriott Kalamazoo Hotel
Towne Suites riott Kalamazoo
TownePlace Suites by Marriott Kalamazoo Hotel
TownePlace Suites by Marriott Kalamazoo Kalamazoo
TownePlace Suites by Marriott Kalamazoo Hotel Kalamazoo

TownePlace Suites by Marriott Kalamazoo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 130 out of 328 reviews
Rating 8 - Good. 101 out of 328 reviews
Rating 6 - Okay. 49 out of 328 reviews
Rating 4 - Poor. 27 out of 328 reviews
Rating 2 - Terrible. 21 out of 328 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the number one asset. Everyone was so kind and courteous, desk staff, dining staff and housekeeping. They made us feel so welcomed. I would definitely stay here again just because of them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Amenities
We’ve stayed here many times.
Stayed 1 night in Dec 2024

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness
Dirty room
We reserved a suite. The room was ample and that was it. The floors were very dirty. There were hairs on the floor and on the sheets. There were also open containers of cookies in the drawers. The dishwasher had dishes in it. There was no detergent provided for the dishwasher. The extra pillows in the closets had brown stains all over them. Not sure if it was from smokers in the room. The overall cleanliness was really bad. There were potato chips on the floor by the chairs. For what they charge, I would expect it, at least, to be clean. The elevator was dirty and so were the hallways. Marriott needs to pay attention to that hotel and fix things. This is not what I expect from a Marriott hotel.
Stayed 1 night in Nov 2024

8/10 Good

Naomi

Traveled with family
Liked: Staff & service
No
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Daisy

Stayed 1 night in Oct 2024

4/10 Poor

Gregory

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Keiera

Traveled with family
Disliked: Cleanliness, staff & service
The room was booked and checked out without it being clean
Stayed 1 night in Sep 2024

6/10 Okay

CHRISTOPHER

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were really nice and accommodating. The price is good for a suite, and everything worked The property needs to upgrades to rooms and furniture are dated and The televisions are old and small The outside grounds and entrance don't look very inviting. Needed sweeping, no plants. Furniture old and worn, windows and doors needed cleaning Smoking from staff and others should have to be done somewhere else other than the main entrance. Staff should have to wear uniforms, so they are readily identifiable.
Stayed 1 night in Sep 2024

4/10 Poor

rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Wanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night 2 rooms, better than what I’ve stayed in the past and more reasonable rate. Would stay here again. The only thing I didn’t like is there was no hot tub
Stayed 1 night in Sep 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alfedah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronda

Traveled with family
Liked: Amenities
I would like to say this stay was wonderful. Your staff member, Punkin, truly make an impression with us. She was incredible and went above and beyond with her customer service. We stayed in room 104 and 108 and she was amazing for us. We did have to move to room 108 as there was a tv issue but she quickly took care of us. Not to mention best breakfast ever at a hotel. We were very pleased with our stay.
Stayed 6 nights in Aug 2024

4/10 Poor

Suzanne

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
When we got there, we were put into a room that hadn’t been cleaned yet. We went back and got another room. The new room they put us in did not have bedding for the sleeper sofa or toilet paper so I had to go back down and get that. The room was spacious, breakfast was good and the shower was good. The hairdryer was missing from the bathroom.
Stayed 1 night in Aug 2024

2/10 Terrible

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Repairs/cleaning needed
Both yeah cans were unlined and full. The bathroom particularly unsanitary filled with used feminine products. Towel rack broken and under the sink, kitchen virtually empty but the dishwasher filled with dishes. Ice had hairs in it as did the carpet, long blonde ones, neither of us are blonde. Drawer handles in the kitchen were broken, couch soiled. I booked last minute traveling to Chicago and we were too tired to keep driving. I would rather have slept in the car. Front desk gentleman and cleaning person were quick to respond, but they need more help, room was in disrepair and dirty (beds were ok). Hire maintenance and cleaning crews to fix the easy stuff and return the rooms to a state fit for human inhabitants.
Stayed 1 night in Aug 2024

4/10 Poor

Erin

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd stayed at another Marriott extended-stay property just before this one with excellent evals. This property was not quite as roomy although still adequate. The other property's kitchenette was fully equipped. This one had a couple plates and cups, no glasses, no knives / forks / spoons, no cooking utensils. Staff indicated they were trying to get corporate approval to order more. Gas grill on patio outside pool was nice.
Stayed 5 nights in Jul 2024

6/10 Okay

Melissa

Liked: Room comfort
Disliked: Cleanliness
Less than impressed.
The bed was fine, albeit a little hard for my liking. When we got to our room at just before midnight, there were no towels besides washclothes, and even the washcloth had hair in it. When I opened the shower curtain, someone's else's dirty washcloth fell from the bar. A shower was not in my cards apparently. I've stayed here 2x before with no issues, but this room was not on point.
Stayed 1 night in Jul 2024

4/10 Poor

Kira

Traveled with family
The room seemed clean but a little outdated. There was no towels only 3 wash clothes. When we called to request some they told us they would be up in 5 minutes. After 30min we called again and they told us we'd have to come down. The room smelled of cheap old man cologne, bed was hard, and there was a stained yellow pillow in the closet. I was afraid to even look at the pillows on the bed.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Business traveler
Liked: Staff & service
One Night Business Stay
Property needs maintenance. Exterior of property badly needs attention, waist high weeds growing in landscaping and around hotel sign. The place looks rough on the outside!!
Stayed 1 night in Jun 2024

10/10 Excellent

Sumaya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Katherine

Traveled with family and small children
Liked: Staff & service
Convenient to freeway, quiet. Windows on whole property looked foggy, never had a clear view. Some cleanliness issues: rips in carpet, under beds did not look vacuumed, some marks/scratches on a lot of furniture, shower curtain still damp when we checked in, a little mild staining on bathtub/curtain/1-2 towels. So we did not feel as clean as we had in other accommodations on this trip. But breakfast was good (especially liked the spinach quiche!) and beds were comfy.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jun 2024