Hospitality Kalgoorlie, SureStay Collection by Best Western

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hospitality Kalgoorlie, SureStay Collection by Best Western

Outdoor pool
Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Front of property
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
560 Hannan Street, Kalgoorlie, WA, 6430
  • Western Australian Museum
    2 min drive
  • School of Mines Mineral Museum
    2 min drive
  • Goldfields Arts Centre
    2 min drive
  • Kalgoorlie - Boulder, WA (KGI)
    5 min drive

Room options

Executive Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

2 Bedroom Suite

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hospitality Kalgoorlie, SureStay Collection by Best Western

3.5-star Kalgoorlie hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities.
Hospitality Kalgoorlie, SureStay Collection by Best Western offers 54 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Kalgoorlie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, barbecue grills, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Hospitality Kalgoorlie, SureStay Collection by Best Western is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Hospitality Kalgoorlie, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: AUD 16 to 26 for adults and AUD 8 to 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1972
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 60-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 16 to 26 for adults, and AUD 8 to 12.50 for children
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 71009050560

We should mention

This property does not have elevators
The seasonal pool will be open from October to May
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Hospitality Inn Kalgoorlie
Best Western Hospitality Kalgoorlie
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Kalgoorlie Best Western
SureStay Collection Best Western Hospitality Kalgoorlie Motel
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Hospitality Kalgoorlie SureStay Collection by Best Western

Hospitality Kalgoorlie, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 613 reviews" "
Rating 8 - Good. 301 out of 613 reviews" "
Rating 6 - Okay. 100 out of 613 reviews" "
Rating 4 - Poor. 26 out of 613 reviews" "
Rating 2 - Terrible. 6 out of 613 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Kalgoorlie
Spacious rooms, comfortable beds and the best continental breakfast we have had in our three weeks of travelling. We would come back again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price
Stayed 1 night in Jul 2024

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Jul 2024

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant on site was great. Nice and clean but a little dated.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean , convenient
Stayed 1 night in Jun 2024

10/10 Excellent

dawid

Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
Stayed 1 night in May 2024

8/10 Good

robert

Traveled with partner
Unit needs a upgrade.
Stayed 4 nights in Apr 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice. Breakfast is outstanding and dinner in the restaurant was excellent. Very friendly people. Recommend this property highly.
Stayed 2 nights in Apr 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities
Time for rooms to come into 2024.
Stayed 2 nights in Apr 2024

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not expecting the ritz. The 1st room & had to change due to aur con not working or remote. 2nd room I had someone elses boogie wipped on wall near bed head, dirty spray marks on main living area mirror, air con so loud, bed ubder window curtains above it full of cob webs & spiders, shower was clogged up & hardly any water coming out & when it did it was high presure it hurt on body, you walked around on carpet & got dirty red feet. Reception was more interested in her mobile phone that customer servise. Will not be going back there or recommending it to anyone. Disgusting
Stayed 3 nights in Mar 2024

6/10 Okay

Linda L

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family room - if your kids all share the one bed!
Pre-check in via system was a waste of time, I still needed to check in at the reception, which took a while. The facility did not register my choices and continued to knock on the door - even though we had asked for 3 days of uninterrupted peace - and paid extra for it. Restaurant was overrated, but there are better options around town.
Stayed 3 nights in Mar 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An automatic pancake machine!! This place not only gives you a FREE continental breakfast but they have an automatic pancake maker. This was the perfect place to finish our two week trip around southern WA. Highly recommend
Stayed 2 nights in Mar 2024

6/10 Okay

Stephan

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
OLD small rooms, cracked wall sound from neighboring room filters through. very small parking area at room, tree right where car door opens, had to reverse out as no room to turn around.
Stayed 1 night in Mar 2024

2/10 Terrible

Taila

Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Linda, Delta

Traveled with partner
Nice pool and dining area but rooms could do with some updates.
Stayed 2 nights in Feb 2024

6/10 Okay

Nedra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good value for money, particularly as breakfast included in the tariff. Location is a long way out of town centre, not walkable. Fair amount of traffic noise at night, shower leaked, musty smell. However room was clean and bed was comfortable so good cheaper option for Kal.
Stayed 1 night in Feb 2024

4/10 Poor

Andrew

Stayed 3 nights in Feb 2024

8/10 Good

Geoff

Business traveler
Liked: Cleanliness, staff & service
Wifi very hard to connect to - couldn’t get QR code as my device didn’t have a QR reader and couldn’t download one as no WIFI connection! Gave up
Stayed 1 night in Jan 2024

2/10 Terrible

Brad

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Power outage in the area and the hotel didn’t let us know before we travelled there, so no lights or power on a 40 degree day. Told us to leave windows open but sign on door said not too, had someone come in the pool area hunting for cigarette butts and people lurking in the car park at night.
Stayed 4 nights in Jan 2024

8/10 Good

Debrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the air conditioner did not circulate the cool air around very good in our room as it was set back in a little alcove from the sleeping area. The bed was comfortable and the pool was very inviting. Suggest perhaps and extra set of towels for pool use.
Stayed 1 night in Jan 2024

6/10 Okay

Grant

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The general presentation and cleanliness of the king room was excellent and the bed was one of the most comfortable I've slept in. Having stayed at the Hospitality Kalgoorlie before, a few things didn't live up to expectations. The door was difficult to lock. There was only one light for the whole sleeping area; no lights above bed/bedside lamps etc. No power points within about three or four metres of the bedhead. TV = lacked any "smart" capabilities, so no possibility of casting from my own device, watching streaming services etc.
Stayed 1 night in Jan 2024