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Kamala Resort and Spa

5.0 star property

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Photo gallery for Kamala Resort and Spa

Outdoor pool
Studio | Balcony view
Two Bedrooms Penthouse Duplex Suite | In-room safe, desk, blackout drapes, free cribs/infant beds
Lobby
Two Bedrooms Penthouse Duplex Suite | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
9/24 M.3, Kamala, Phuket, 83150
  • Big C Market Kamala
    ‪4 min drive‬
  • Kamala Beach
    ‪5 min drive‬
  • Phuket FantaSea
    ‪6 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, free cribs/infant beds

Junior Suite

  • City view
  • 732 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room dining

Family Suite, 2 Bedrooms

  • City view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedrooms Penthouse Duplex Suite

Two Bedrooms Penthouse Duplex Suite | Living room | LCD TV

Two Bedrooms Penthouse Duplex Suite

  • City view
  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, free cribs/infant beds

Studio

  • City view
  • 484 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Samkong Place

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, (56)
The price is $24
per night
$29 total
includes taxes & fees
May 22 - May 23
Samkong Place

About this property

Kamala Resort and Spa

5-star Kamala aparthotel close to Kamala Beach
This aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Other amenities include a rooftop terrace, massage/treatment rooms, and a children's pool. Each apartment provides a refrigerator and a coffee/tea maker, plus free WiFi and an LCD TV with satellite channels. Additional amenities include a balcony, free bottled water, and a hair dryer.
Kamala Resort and Spa offers 52 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include Thai massages and body treatments.
In addition to a children's pool, Kamala Resort and Spa provides an outdoor pool and a fitness center. The aparthotel offers a restaurant. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This luxury aparthotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Onsite self parking is complimentary.

Kamala Resort and Spa has designated areas for smoking.

The aparthotel offers a complimentary manager's reception on select days.
Kamala Resort and Spa has a restaurant on site.

Languages

English

Property amenities

Beach

  • Sandy beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 treatment rooms
  • Body treatments
  • Outdoor pool
  • Outdoor treatment areas
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free crib

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 250 to 250 per person
  • A restaurant
  • Free manager's reception

Bedrooms

  • Rollaway/extra bed: THB 1,200 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's club
  • Children's pool
  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 buildings
  • 52 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 3000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 200 for children
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kamala Resort
Kamala Resort Spa
Kamala Resort Spa
Kamala Resort and Spa Kamala
Kamala Resort and Spa Aparthotel
Kamala Resort and Spa Aparthotel Kamala

Kamala Resort and Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 207 reviews
Rating 8 - Good. 90 out of 207 reviews
Rating 6 - Okay. 47 out of 207 reviews
Rating 4 - Poor. 18 out of 207 reviews
Rating 2 - Terrible. 11 out of 207 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
An amazing location, the apartment was spacious with good facilities but some more crockery and a broom would have been nice to have been able to clean during the stay. We had booked breakfast but the hotel restaurant was closed and we had to eat at a sister hotel 3 miles every day. We had an amazing stay, the staff were friendly and accommodating and I would recommend this hotel to anyone.
Stayed 12 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
The swimming pool located in the hotel was fun. Water leaks from the toiket. Got us a wrong room. And more
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
I wouldn't call this a 4 star hotel, its more serviced apartments. The room was quite spacious but not cleaned that well, they kept leaving the dirty cups and plates in the room. The breakfast was at best basic, the ONLY redeeming quality about it was the pancakes which were nice - if they had any. The swimming pool looked dirty, the only sunbeds round it are broken and the whole area looks unkempt and just really uninviting. The 'hotel' is on top of a hill and it is about 10 - 15 min walk into town, some of it along a very dark and dangerous road, certainly not suitable for young children or elderly as its quite a steep trek. The staff are friendly enough but all in all this certainly not a 4 star hotel.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and clean property. Helpful staff. Love the free breakfast.
Stayed 4 nights in Jan 2019

2/10 Terrible

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Average.!! Paid extra for wifi which did not work told staff multiple times nothing changed on top of that air con did not work, would not stay again
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi for the hole week we stayed kept saying will fix never did
Stayed 5 nights in Dec 2018

4/10 Poor

Catherine

Liked: Room comfort
Disliked: Cleanliness, staff & service

Go to the beach instead.

The bed, the shower and the air conditioner are all good, and the pool and onzen pools are lovely. However, there is no one to help you with your bags, nowhere to easily get anything to eat out of hours unless you want to walk in the dark to the Family Mart or seven eleven, and the breakfast is truly terrible. On our first morning at breakfast , I put a glass cereal lid on the bench to serve cereal and after a minute, it toppled off. It didn't break immediately, then it shattered. The staff were quite rude to us about this - even though I didn't drop it I apologised and my partner cleaned it up. Then I was asked to pay 500 BAHT for the lid, which I stupidly paid on the spot. At around $20 AUD, that was a bit steep. We complained at reception but there was no outcome. It was so awful we did not return for breakfast at all. Also, cleaners took soap and shower gel and they were never replenished, despite me asking specifically. On the last day we realised my partner's watch was missing from the room. Although we should have put this in the safe, the loss of it was devastating as it was a gift, and of course there will never be any resolution to this. The girls at the desk are nice, but I would not recommend this resort on the whole. The cleaning ( cloths left in the room , cups not washed and chipped), and lack of service really let this place down. We wished we'd stayed closer to the beach.
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 8 nights in Nov 2018

2/10 Terrible

M.G

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the duplex suite and when i arrived i found wanter leakage in the bathroom and i asked the stuff the fix it they said it will take minimum a day so they will move me to another suite. When they moved me I found out that they are moving me to a smaller suite which is way less and with no view . I asked them to return back my money and I’ll leave they refused and they were very rudeeeee and unprofessional.I totally not recommending anyone to stay iver there Also the pictures on expedia is way different than the reality
Stayed 1 night in Aug 2018

8/10 Good

jon, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

I’ve stayed in Kamala numerous times during seasons. This year i was travelling with my son during school holidays to Asia. Love coming back here nice peaceful & relaxing. People are always warm friendly & a nice community feel . The hotel Kamala resort spa ticked all the boxes clean staff well organised. Definitely be bk next year
Stayed 13 nights in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is not comfortable and there are heaps of Mosquitoes
Stayed 1 night in Jul 2018

4/10 Poor

Tiff, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay

We stayed for 8 nights as a family of 5. It was a disappointing stay. The website made it sound like it is a resort type hotel and that is what sold us on this hotel. Upon checking in we found out that these are condominiums that are rented out. We stayed in the 2 bedroom family suite which is clean but very old. The beds are so hard like cement. We had to ask for a mattress cushion for the second bed as that one was worse. That didn’t help. There is a kitchenette however all the cupboards are emptied. You have to call front desk to request for any utensils. Cooking on the stove is not allowed at all unless you have a long term stay over 30 days. That is not stated anywhere and the website list a kitchenette so we assume we can use it. We only found out because we asked to borrow a pot to warm up some soup we had bought. The shower was the worse. It doesn’t have a door so the bathroom floor is flooded after a shower. There are 5 of us so you can imagine how wet the floor can get. We used up all the towels everyday to soak up the water. Not sure why they did not install a shower door. There are stores and restaurants nearby however the hotel is on a main road and there are a lot of traffic. There are no sidewalks so you have to be very careful walking down the streets to the stores.There is a shuttle to the beach every two hours. We had an issue one day where the shuttle did not pick us up on the designated time so we had to take a taxi back. The pool is very old.
Stayed 8 nights in Jun 2018

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Bar,what's that all about. Not happy

2/10 Terrible

Gus , LA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The staff was rude and unfriendly.

I request a taxi and the staff ignored my request. I had to call a taxi myself. What a horrible staff experience. I don't care how nice this hotel is if the staff are bad, then I wouldn't recommend this hotel to a friend.
Stayed 1 night in Apr 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean very helpful staff. Will stay again no problem thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice clean rooms, comfortable bed. Good friendly staff. Can do better by sound proofing the rooms to avoid disturbance from road traffic. It will also be better to have restaurant on premise.
Stayed 4 nights in Mar 2018

6/10 Okay

Stephan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

This accommodation is so-so.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but transportation surcharges hurt

We appreciated the location and the nature of the facility. The breakfast buffet is so-so, especially after eating it a number of days in a row. Transportation to and from the hotel is a problem if you do not have the grab-taxi app. Hotel has agreement with certain taxis and the surcharge is substantial. Overall we enjoyed the stay. Seemed strange to have a kitchenette in the room and no dishes/pans. Also there is a lack of electrical outlets outside of the bedroom.
Stayed 7 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel clean and comfortable but noisey

Rooms good, bed comfortable. Woken up at 5.15am every morning by loud call to prey music. Traffic noise until late at night and then starts again early in the morning.
Stayed 4 nights in Jan 2018

10/10 Excellent

petra, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff so friendly and helpful, very comfortable and clean, breakfast buffet was great too
Stayed 1 night in Jan 2018

8/10 Good

P, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Great place for the night. Was 400bht to get to Patong Beach. The hotel also has an option for airport transfers for a little bit cheaper than a normal taxi.
Stayed 1 night in Dec 2017

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

This hotel was lovely. The bed was super comfortable and it was nice and quiet. I was sick whilst staying here so it ticked all those boxes. Parts were slightly run down and could use a lick of paint but nothing that impacted the hotels functions! A taxi to get anywhere is so expensive as the drivers don't like to do short distances, understandable, but something to be aware of.
Stayed 6 nights in Nov 2017