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Ratana Platinum Resort

4.5 star property

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Photo gallery for Ratana Platinum Resort

Reception
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
2 bars/lounges, poolside bar
Family Apartment | Memory foam beds, in-room safe, free WiFi, bed sheets
Family Apartment | Memory foam beds, in-room safe, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pool

Explore the area

Map
moo.3 Kamala -patong road,, 73/65, Kamala, Phuket, 83120
  • Big C Market Kamala
    ‪2 min walk‬
  • Kamala Beach
    ‪8 min walk‬
  • Tsunami Memorial
    ‪9 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Penthouse

Premium Penthouse | Living area | 32-inch LCD TV with cable channels

Premium Penthouse

  • 1270 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Penthouse

Luxury Penthouse | Living area | 32-inch LCD TV with cable channels

Luxury Penthouse

  • 1615 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Memory foam beds, in-room safe, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Memory foam beds, in-room safe, free WiFi, bed sheets

Premium Room

  • 441 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Memory foam beds, in-room safe, free WiFi, bed sheets

Economy Room

  • 280 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Memory foam beds, in-room safe, free WiFi, bed sheets

Family Apartment

  • 915 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Room

Memory foam beds, in-room safe, free WiFi, bed sheets

Basic Room

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ratana Platinum Resort

4.5-star Kamala aparthotel walkable to Kamala Beach
An outdoor pool, a restaurant, and 2 bars/lounges are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and concierge services are onsite. Each apartment provides an electric kettle and free tea bags/instant coffee, plus free WiFi and an LCD TV with cable channels. A memory foam bed, room service, and a safe are among the other amenities available to guests.
Ratana Platinum Resort offers 59 air-conditioned accommodations with safes and bathrobes. Beds feature memory foam mattresses. 32-inch LCD televisions come with cable channels.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Ratana Platinum Resort features an outdoor pool and a fitness center. The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This luxury aparthotel also offers tour/ticket assistance, concierge services, and room service (during limited hours). Complimentary self parking is available on site.

Ratana Platinum Resort has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ratana Platinum Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Thai

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Family friendly

  • Highchair

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: THB 350 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Chef service
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Memory foam mattress
  • Rollaway/extra bed: THB 250 per day

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 32-inch LCD TV with cable channels
  • TV in common areas

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Electrical adapters
  • Housekeeping (daily)
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a village
  • In the mountains
  • Near a hospital
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 59 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 2.5 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 250.0 per day
Cribs (infant beds) are available for THB 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 350 per person
  • Crib (infant bed) fee: THB 100.0 per day
  • Rollaway bed fee: THB 250.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Free WiFi in public areas has a 2-device limit

Property is also known as

Ratana Platinum Resort Kamala
Ratana Platinum Resort Aparthotel
Ratana Platinum Resort Aparthotel Kamala

Ratana Platinum Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

8.0/10

Cleanliness

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Henry

Traveled with family
Liked: Cleanliness, property conditions & facilities
friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely owner who was friendly and happy to help with anything. Pool on roof was really nice but they hadn't opened the pool bar when we were there; will be a great addition when it is open. Rooms were great, and the beach/bars were in walking distance.
Stayed 6 nights in Dec 2024

10/10 Excellent

Bruck

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location. My wife and I enjoyed our stay there. It has a great bar and restaurants at the roof top. My wife and I especially loved and the rooftop restaurant.
Stayed 3 nights in Jan 2025

6/10 Okay

Warren

Traveled with family
Generally a good stay and nice big apartment, with friendly staff. The place felt in development rather than the finished article. The gym was small and rusty weights, broken lights in the pool, the pool bar was construction and unusable. These small adjustments that would ensure its 4 star online rating.
Stayed 14 nights in Dec 2024

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent!!
Stayed 1 night in Dec 2024

6/10 Okay

Darryn

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The roof pool is nice. Unfortunately the balcony doors do not lock.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mya

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at the Ratana hotel. The staff made me was very professional and friendly. I stayed a week here and I felt like I was at home due to how comfortable my stay was.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mr Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The most welcoming and accommodating hotel ever stayed at. The staff went above and beyond to help and make our stay perfect. Nothing was too much trouble.
Stayed 11 nights in Oct 2024

8/10 Good

Saad

Liked: Cleanliness, amenities, room comfort
Stayed 8 nights in Aug 2024

8/10 Good

Camilla

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Yanet

Traveled with group
Disliked: Cleanliness, room comfort
No lo recomiendo
No se ponía el seguro de la puerta (podías entrar con o sin llave), tampoco cerraba la puerta al balcón, pusimos el letrero de no molestar y aún así entraron al cuarto, nos robaron objetos personales y al momento de comunicarlo a recepción no hicieron nada. Por la noche no hay personal del hotel, pero si de queda abierto y puede entrar cualquier persona. Si tienen la oportunidad de quedarse aquí mejor desaprovechenla.
Stayed 2 nights in Dec 2024

2/10 Terrible

Uwe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Das war das schlimmste Hotel was ich in Thailand gebucht habe Es entspricht teilweise nicht der Beschreibung von Expedia. Die Bilder die abgebildet waren entsprechen nicht das Zimmer was wir gebucht hatten bei Expedia . Bilder von Economy Zimmer werden nicht dargestellt. Ich konnte mir bisher nicht vorstellen das ein Hotelzimmer kein keine Fenster hat in einen Hotel Zudem war das Zimmer klein und teilweise abgewohnt. Auf dem Tisch war eine Glasplatte darunter Schmutz und Schimmel . Im Kleiderschrank Staub und nur 3 Kleiderbügel. 2 waren belegt von den Bademänteln. Duschgel gab es nur auf Nachfrage da unser alle war. Morgens 6.00 Uhr hörte man Geräusche von der Küche von Geschirr spülen und Braten und Kochen.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All ok
Stayed 3 nights in Nov 2024