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Grand Imperial Hotel

3.5 star property

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Photo gallery for Grand Imperial Hotel

Interior
Bar (on property)
Terrace/patio
Lobby
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 6/6A Nile Avenue, Kampala
  • St. Francis Hospital - Nsambya
    ‪2 min drive‬
  • Makerere University
    ‪3 min drive‬
  • The Acacia Mall
    ‪3 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, City View (Imperial)

Suite, City View (Imperial) | Minibar, in-room safe, desk, soundproofing

Suite, City View (Imperial)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Minibar, in-room safe, desk, soundproofing

Executive Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, City View

Minibar, in-room safe, desk, soundproofing

Family Suite, 2 Bedrooms, City View

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

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About this property

Grand Imperial Hotel

3.5-star Kampala hotel with 1 restaurants, connected to a shopping center
A restaurant, a bar/lounge, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Grand Imperial Hotel offers 103 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. This Kampala hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Grand Imperial Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Didi's Dining Room - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Coffee Terrace - This coffee shop overlooks the garden and specializes in international cuisine.
Copper Bar - Onsite bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Terrace
  • Copper Bar
  • Didi's Dining Room

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per person (one way)
  • Airport shuttle fee per child: USD 45.00 (one-way), (up to 17 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Grand Imperial Hotel
Grand Imperial Hotel Kampala
Grand Imperial Kampala
Hotel Grand Imperial
Grand Imperial Hotel Hotel
Grand Imperial Hotel Kampala
Grand Imperial Hotel Hotel Kampala

Grand Imperial Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

7.2/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is great to walk around downtown Kampala. A little dated but the staff are always great and very helpful and friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

MWESIGYE

Stayed 2 nights in Jun 2024

6/10 Okay

Hassiem, milwaukee

Liked: Staff & service
Stayed 8 nights in Sep 2023

6/10 Okay

BENNY

Traveled with group
Property is big but not renovated. Rooms have old A.C., old tubs, old beds, old mattress.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Antique in the centre.
Hotel is big but old style, best is location. Rooms and surroundings from other times for those that like antique.
Stayed 1 night in Dec 2020

8/10 Good

Solomon

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stay at Grand Imperial, Kampala
It was alright. The hygiene of the bath room was ok and the replacement of soap etc could be better

2/10 Terrible

Steve, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff who tried to correct faults I made
Booked this hotel for its gym facility. When I asked for the gym they just said not available! When I told them I booked the hotel as it advertised a gym they just said sorry and shrugged their shoulders.
Stayed 3 nights in Oct 2017

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
good hotel
Stayed 3 nights in Oct 2017

8/10 Good

Tom, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Friendly Staff and Wonderful Location
The staff were attentive and friendly for my short stay. The location was perfect in downtown Kampala. The breakfast was good and standard and the rooms large and comfortable. I didn't notice much noise from outside and the bathroom water was hot and the water pressure was great.
Stayed 2 nights in Oct 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Grand Imperial Hotel in Kampala are both professional, kind, and helpful, whether work for housekeeping, in the dining room, reception, or management. I was able to get some R & R after roughing it in the interior, at a very reasonable price, with good food, a comfortable room, space to read and write, and special touches when I asked, like a water kettle for instant coffee in the room.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Per, Oslo

Liked: Staff & service
Disliked: Property conditions & facilities
A rat in the restaurant
Average hotel. Typically Africa. Medium clean. Half of everything out of order. Old hotel. Noisy. In town. Much pollution.
Stayed 12 nights in Jul 2018

6/10 Okay

Roger

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2017

6/10 Okay

Hassan, Stockholm, Sweden

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is situated centrally in Kampala
Staff are dedicated, prompt in their response and friendly in spite of the difficult working conditions. They make one feel welcome. The menu, especially breakfast needs refreshing and the chef should be more creative. During my 10-day stay we were repeatedly served beans, shallow or deep-fried dry chicken, porridge, potatoes and what would pass for an omelette/scrambled egg. Twice or thrice we were severed "katogo" = boiled matooke with tomatoes/peanut sauce. The toaster broke down on a number of occasions. In my opinion management should do some homework in order to bring the hotel´s menu to an acceptable international standard. Because of its position and being housed in an old building from the 1920s (?) the hotel should benefit from a total renovation with better sound isolation/proofing as well as making it accessible and friendly for the functionally disabled customers. I had to change rooms due to a leakage through the electric wiring system in the bathroom and I was informed that something similar had occurred in another room two days earlier. Hence the urgent need for renovation. Warm water trickles through the taps and it takes ages to have a decent "shower". Make sure you take or buy your own electric adapter as they are scarce although a front desk manager secured one for me on request and she was kind enough to provide me with a miniature mini-bar. Wi-fi is extremely slow and unsecured! Parking space is limited. AC is perfect and a welcome relief.