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Russel Hotel

3.5 star property

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Photo gallery for Russel Hotel

Front of property - evening/night
Executive Room, 1 Queen Bed | In-room safe, desk, soundproofing, free cribs/infant beds
Reception
Breakfast, lunch, dinner served; local and international cuisine
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Russel Lane, Opp. Charm Towers, Kampala, 256
  • The Parliament of the Republic of Uganda
    ‪8 min walk‬
  • St. Francis Hospital - Nsambya
    ‪2 min drive‬
  • Embassy of Sweden
    ‪2 min drive‬
  • Kampala (KLA)
    ‪17 min walk‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Bathroom | Shower, free toiletries, bathrobes, slippers

Executive Room, 1 Queen Bed

  • 365 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Bathroom | Shower, free toiletries, bathrobes, slippers

Standard Twin Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, free cribs/infant beds

Deluxe Room

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, soundproofing, free cribs/infant beds

Standard Room, 1 Queen Bed

  • 25 sq ft
  • Sleeps 3
  • 1 Queen Bed

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The price is $68
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$80 total
includes taxes & fees
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About this property

Russel Hotel

3.5-star Kampala hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, a meeting room, and concierge services are onsite.
Russel Hotel offers 60 air-conditioned accommodations with safes and complimentary bottled water. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and bidets. This Kampala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Russel Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
Russel - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Russel

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (one way)
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

Property is also known as

HBT Russel Hotel Kampala
HBT Russel Kampala
HBT Russel
HBT Russel Hotel
Russel Hotel Hotel
Russel Hotel Kampala
Russel Hotel Hotel Kampala

Russel Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and friendly facility
Everything was fine except WiFi in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Justin, Rocklin

Liked: Cleanliness, staff & service
My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)
Stayed 8 nights in Dec 2023

8/10 Good

Tito

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Encounter at HBT Russel
My stay here was good! This hotel needs to think of getting a spacious location.
Stayed 1 night in Dec 2023

6/10 Okay

Barbara

Traveled with group
Liked: Cleanliness
OK location, friendly, tired hotel...
Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.
Stayed 1 night in Oct 2023

6/10 Okay

Angela

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!
Stayed 4 nights in Jul 2023

10/10 Excellent

mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place.
Stayed 2 nights in Jun 2023

6/10 Okay

Philip

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was fine, and helpful. Bed was uncomfortable.
Stayed 9 nights in Apr 2023

8/10 Good

Wudu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....
Stayed 13 nights in Dec 2022

10/10 Excellent

Bereket R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay, friendly staff.
Stayed 1 night in Feb 2023

8/10 Good

Moses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Abdullah

Stayed 2 nights in Sep 2022

6/10 Okay

Josephine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene
Stayed 5 nights in Sep 2022

10/10 Excellent

Marion

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay in my comfortable room and the excellent breakfast
Stayed 13 nights in Aug 2022

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, property conditions & facilities
Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.
Stayed 4 nights in Aug 2022

4/10 Poor

Leslie

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad
Stayed 6 nights in Aug 2022

10/10 Excellent

Steven

Stayed 1 night in Jul 2022

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, central location and very friendly
Absolutely everything from the booking to the taxi back to the airport was fantastic. Joseph on reception was excellent. All the staff were so friendly and welcoming. The breakfast was very good with a wide range. The restaurant / bar was busy and had a nice atmosphere. It’s popular with the locals too. There were several small graduation parties whilst I was there. Great for people watching. The hotel felt very safe. Probably best not to wander out after dark if you don’t know the area. I will definitely book this hotel when I’m next in Kampala.
Stayed 4 nights in Dec 2019

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUUPERB!!!
Stayed 6 nights in Nov 2019

8/10 Good

Johnny, Sudan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the town center location, the view from my window and staff kindness. I did not like showers in the tube, there are no curtains to prevent water splash outside the tube. Afterwards all bathroom's floor is wet.
Stayed 5 nights in Nov 2019

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic hotel in the heart downtown Kampala
Right in the middle of downtown Kampala, clean rooms, nice staff, decent breakfast. It shares a building with a small shopping mall. The Cafe gets lively with locals in the evenings after work.
Stayed 2 nights in Jul 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great business hotel. The rooms are spacious and comfortable. Air conditioning could be more powerful (effectiveness is weakened because windows seemed permanently open). Rooms are clean and cozy - breakfast is amazing. Highly recommended
Stayed 1 night in Jul 2019

8/10 Good

kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019