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Hillside Plaza Hotel

3.0 star property

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Photo gallery for Hillside Plaza Hotel

Terrace/patio
View from room
Front of property
Reception
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Plot 1A Ntinda Road, Kampala
  • The Acacia Mall
    ‪4 min drive‬
  • Mulago National Specialized Hospital
    ‪5 min drive‬
  • Makerere University
    ‪5 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Single Room, Hill View

Deluxe Single Room, Hill View | Premium bedding, in-room safe, desk, soundproofing

Deluxe Single Room, Hill View

  • 430 sq ft
  • Hill view
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Premium bedding, in-room safe, desk, soundproofing

Family Room, Mountain View

  • 699 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Premium bedding, in-room safe, desk, soundproofing

Deluxe Double Room, Mountain View

  • 505 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Hillside Plaza Hotel

3-star Kampala hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.
Hillside Plaza Hotel offers 35 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This family-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary secured self parking and secured valet parking are available on site.

Hillside Plaza Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Hillside Plaza Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 9 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 100.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hillside Plaza Hotel Kampala
Hillside Plaza Kampala
Hillside Plaza Hotel Hotel
Hillside Plaza Hotel Kampala
Hillside Plaza Hotel Hotel Kampala

Hillside Plaza Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

5.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John Mbah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures of this property do not reflect the reality on the ground. I will give it a 2/10 rating in terms of facilities.
Stayed 22 nights in Sep 2024

6/10 Okay

Hannet

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Average
Hotel needs a major upgrade to its finishes.Lounge area is very depressing.Breakfast is average and not up to standard in terms if food freshness
Stayed 2 nights in May 2024

6/10 Okay

Noorul Hameed

Business traveler
Stayed 3 nights in Apr 2024

8/10 Good

Hannet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 1 night in Dec 2023

8/10 Good

Mr. maple, Qatar

Liked: Cleanliness, staff & service, room comfort
Comfortable and clean hotel.
Breakfast is very good and new cafe space is very comfortable.
Stayed 1 night in Jun 2017

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En el hotel todo bien, he reservado varias veces el mismo hotel, en mi ultima reserva, ( # de reserva: 9195620697190) me cobraron la reserva por la app y en el hotel me tocó pagar de nuevo, porque dijeron que no recibieron confirmación de hotels.com o expedia, sobre la reserva, quien me reembolsa el doble pago?
Stayed 1 night in Mar 2020