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Marie's Royale Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marie's Royale Hotel

Lobby sitting area
Exterior
Reception
Luxury Twin Room, City View | 1 bedroom, in-room safe, desk, laptop workspace
Airport shuttle

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Bunga, Ggaba Road, Kampala, 00256
  • Embassy of the United States
    4 min drive
  • St. Francis Hospital - Nsambya
    5 min drive
  • Kibuli Mosque
    6 min drive
  • Kampala (KLA)
    8 min drive

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, City View

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, City View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, City View

  • 301 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Luxury Twin Room, City View

Luxury Twin Room, City View | 1 bedroom, in-room safe, desk, laptop workspace

Luxury Twin Room, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, City View

Suite, City View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, City View

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

1 bedroom, in-room safe, desk, laptop workspace

Executive Suite, City View

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Marie's Royale Hotel

3.5-star Kampala hotel with rooftop terrace
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and 24-hour room service.
Marie's Royale Hotel offers 33 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies. 45-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a picnic area. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite secured self parking and secured valet parking are complimentary.

Marie's Royale Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50.00 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Marie's Royale Hotel Kampala
Marie's Royale Hotel
Marie's Royale Kampala
Marie's Royale
Marie's Royale Hotel Hotel
Marie's Royale Hotel Kampala
Marie's Royale Hotel Hotel Kampala

Marie's Royale Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tekleab

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a hotel it’s a jail noting service and stilling stuff no law dangerous zero deftly no breakfast no anything just they ask you money with no service it’s horrible
Stayed 8 nights in Feb 2024

10/10 Excellent

Geoffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra clean, good customer care service
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Haabil, Nairobi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent client service. Very friendly staff, clean hotel, perfect for a business stay
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should invest in extra remote controls for the A/C units. Sharing one remote among all of the hotel guests is not practical.
Stayed 2 nights in Nov 2019

8/10 Good

Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Positives: friendly, helpful staff. Very clean overall, including the communal areas and rooms. Nice restaurant, lovely (vegetarian) breakfast. Plenty of eating places in the area. The city centre can be reached in 20-30 minutes, depending on the transport. Negatives: it can be a little bit noisy, especially during the weekend, as there are a few clubs in the area. If you are a light sleeper like me, I recommend to use earplugs.
Stayed 9 nights in Sep 2019

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
An unforgettable stay (for the wrong reasons)
My stay did not start well - the Hotel overbooked. Despite a confirmed booking that they acknowledged, they were full, so they moved me to their “sister” establishment, BK Suites Hotel, into a greatly inferior room (the list of issues is too long to describe). After a terrible night I complained to management. After getting back that evening (to an un-serviced room), at close to 9pm, they invited me to move into Marie’s itself, where a room had apparently become available. I as upgraded to a suite which was luxurious in contrast to the previous night’s. I could quibble about small things, but the room was comfortable and the WiFi good. There were however 3 problems. 1. There was no hot water - I could choose cold and colder; apparently this is due to solar heating that could not cope with the hotel being full. 2. The A/C had no remote. Staff came to set it to the right temperature but said there was only one remote in the hotel so they couldn’t leave it with me - I should call them, but when it went off and would not go back on at about 2am I did not feel like calling! The next night they gave me a remote but I discovered too late - when the A/C went off again - that the batteries were flat and I could not get it re-set. 3. The biggest issue was not the hotel’s fault - noise. Music blasted from a nearby nightclub till 3-4am and a call to prayer broadcast at similar volume from a nearby masjid at ~5.40am made for poor sleep on both nights. But staff were very friendly.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Proposition for your Uganda Trip
The Marie's Royal Hotel great value for money. It is located in a decent place, easily accessible from the airport or down town. The property touches the main road but the hotel itself is set a little back making it very quiet even during heavy traffic times. The staff are polite and professional, the rooms are clean and the breakfast hearty. Their WiFi is not only is free but works and is quite fast. TV is a slight problem as their are only 3-4 channels available at any given time.
Stayed 3 nights in Jan 2018

8/10 Good

Tutu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and homely hotel!
Nice and homely hotel!
Stayed 1 night in Aug 2017

8/10 Good

Tutu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel where you feel welcome and safe!
This is a nice hotel with very service minded staff.
Stayed 1 night in Aug 2017

8/10 Good

Tutu

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and nice place to stay!!
Good hotel with exelent staff
Stayed 1 night in Aug 2017

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good enough. No complaints. Room was clean and comfortable.

2/10 Terrible

Noreen, Colorado

Liked: Cleanliness, staff & service
Stay in Entebbe instead!
Beware of "City View" room. While the view is fine, you're on the side of the hotel where the call to prayers will make you jump out of your skin it's so darn loud. This occurs 5x per day and the first one when I was there was at 5:40 am every morning. There is also significant noise from the very busy road late into the night. If you are ever bothered by sound, you're going to need really good earplugs (which I have) - and the call to prayer will still come through loud and clear. Otherwise the hotel was OK. The room was clean and quite large. The shower did get plenty warm, but like many places had very little water pressure. They could improve the situation by providing a large bucket for collecting enough water and bowl for pouring over your body to bathe (as done in Nigeria). Hotel specific complaints are that the Wifi didn't work either in the room or in the common area (not the end of the world) and the restaurant food was pretty darn bad. Yet I was advised against walking anywhere, so eating was a definite issue. If I ever come back for another safari, I will not stay in Kampala. This city has the worst air pollution of anyplace I've ever gone, including Beijing. Entebbe is quite a bit better in that regard.

8/10 Good

Chidi, Abuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the Price
Was ok. peaceful and relaxing. Very neat interior, well kept. But poor breakfast with very limited selection. Very great, courteous and helpful staff

10/10 Excellent

G M Shariful, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a place away from city crowd
It was a great experience of staying at Marie's Royal. Rooms are big, clean and comfortable with balcony. Good restaurant, helpful staff. I would recommend.

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
good value
Stayed 1 night in Dec 2018

8/10 Good

Andree, Bad Oldesloe

Liked: Staff & service
Ein charmantes Hotel!
Dem Hotel verzeiht man seine gelegentlichen Stromausfälle (Power-Pack nicht vergessen)! Die Mitarbeiter sind sehr zuvorkommend, Wünsche werden sofort erfüllt.

4/10 Poor

１０４, Ｊａｐａｎ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
まだまだかな
従業員のサービスは良好。 ただレストランでオーダーを取ってから料理が出てこないので、ボーイに聞いたらコックが外出して料理を作れないそうです。お昼の１時３０分ぐらいの時間帯。 夜間部屋で蚊が飛んでいる。足を一か所刺された。 マラリヤが怖かった。 対策が必要に感じた。 クレジットカードが使えない。 レストランで部屋にサインで利用できない。

4/10 Poor

Tomasz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ogólnie jak na warunki lokalne nie zły hotel
Mam bardzo mieszane odczucia po moim pobycie w tym hotelu. Generalnie obiekt jest w miarę. Jednak mieszkałem 8 nocy. Zapłaciłem za pokój z podwójnym łóżkiem 28m2 z lodówką. Przez 5 nocy dostałem pokój ok 8m2 bez lodówki z pojedynczym łóżkiem. Jak się upominałem o zmianę sugerowano bym zapłacił po 60USD za dobę do pokoju, który mi się należał. Po interwencji po 5 nocach zmieniono mi na dobry pokój właściwy. Żadnych wytłumaczeń nic. To główny powód tak niskiej oceny. OGÓLNIE: PLUSY(+): Nie zła lokalizacja, uprzejmy personel choć dość leniwy w spełnianiu próśb gości, naprawdę dobra kuchnia smaczne posiłki duże porcje, codzienne dokładne i sumienne sprzątanie pokoi MINUSY(-) -Śniadanie - dramatyczne codziennie frytki i jako na miękko lub sadzone do zamówienia wychodziłem głodny -Brak lodówki w pokoju (miała być) -Brak pilota do klimatyzacji raz ustawionej nie można było zmienić -Stan techniczny - dostateczny urwana klamka do toalety

8/10 Good

Abdul Wahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent og fint og rigtig godt til prisen
Godt og enkelt hotel. Rent og fint og service personale var rigtig godt.

8/10 Good

Annette, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'équipe très gentil très accueillant
Communication Impossible .Si vous parle pas l'anglais.Mais c'est très bien pour des gens qui parle anglais Je recommande