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Protea Hotel by Marriott Kampala

4.0 star property

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Courtyard
Check-in/check-out kiosk
Junior Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
4 Elgon Terrace, Kololo, Kampala, 9421
  • Uganda Golf Course
    ‪8 min walk‬
  • The Acacia Mall
    ‪15 min walk‬
  • Uganda National Museum
    ‪2 min drive‬
  • Kampala (KLA)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)

Room, 1 Queen Bed, Non Smoking, Garden View (Balcony) | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking, Garden View (Balcony)

  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, City View

  • 1023 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking, City View

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Kampala

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (133)
The price is $120
per night
$144 total
includes taxes & fees
Mar 3 - Mar 4
Hilton Garden Inn Kampala

About this property

Protea Hotel by Marriott Kampala

4-star Kampala hotel with private balconies
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
Protea Hotel by Marriott Kampala offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Guests can use the indoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Protea Hotel by Marriott Kampala is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel by Marriott Kampala has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 per person
  • Airport shuttle fee: USD 56 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kampala Protea Hotel
Protea By Marriott Kampala
Protea Kampala
Protea Hotel by Marriott Kampala Hotel
Protea Hotel by Marriott Kampala Kampala
Protea Hotel by Marriott Kampala Hotel Kampala

Protea Hotel by Marriott Kampala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 117 reviews
Rating 8 - Good. 52 out of 117 reviews
Rating 6 - Okay. 16 out of 117 reviews
Rating 4 - Poor. 6 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very good hotel
A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
Stayed 4 nights in Sep 2024

10/10 Excellent

Edith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very clean property with a great restaurant and bar.
Stayed 2 nights in Jul 2024

10/10 Excellent

RONALD

Stayed 10 nights in Jun 2024

10/10 Excellent

Solomon

Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

ISABEL

Stayed 7 nights in Jan 2024

6/10 Okay

Shukran

Stayed 2 nights in Nov 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023

2/10 Terrible

francis

Traveled with partner
Liked: Amenities
Disliked: Staff & service
When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.

8/10 Good

Desire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Stayed 3 nights in Aug 2022

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Ravi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Comfortable but very loud music from surrounding bars/clubs.
Stayed 1 night in May 2022

4/10 Poor

Warren

Business traveler
Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Stayed 3 nights in Mar 2022

8/10 Good

Suzanne

Business traveler
Liked: Cleanliness, staff & service
Nice hotel, central location
Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Stayed 6 nights in Mar 2022

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Perfect location for business as it was close to our venue Rooms are large and spacious
Stayed 4 nights in Jan 2022

10/10 Excellent

Clance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were both excellent
Stayed 1 night in Jan 2022

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ravi

Business traveler
Liked: Property conditions & facilities, room comfort
Work trip
Clean and comfortable. Amazing staff. Very convenient location
Stayed 3 nights in Nov 2021

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service
Nice location in very green area. Bit noisy with construction site next door.
Stayed 5 nights in Oct 2021

10/10 Excellent

Jayi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
Stayed 2 nights in Sep 2021

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protea good but...Protea Vs. Golf hotel
Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Stayed 7 nights in Jul 2021