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Mackinnon Suites

4.0 star property

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Exterior
Breakfast, lunch and dinner served
Executive Studio Suite, 1 Bedroom, Non Smoking, City View | Living area | 42-inch LED TV with cable channels, TV
Executive Studio Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, in-room safe, individually decorated, desk
Executive Suite, 1 King Bed, Balcony, Courtyard View | Private kitchenette | Full-size fridge, microwave, stovetop, electric kettle

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Bar
  • Gym
  • Room service
  • Air conditioning
  • Outdoor Space

Explore the area

Map
Plot 15 Mackinnon Road, Nakasero, Kampala, 1946
  • Uganda Golf Course
    ‪8 min walk‬
  • The Acacia Mall
    ‪2 min drive‬
  • Mulago National Specialized Hospital
    ‪2 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Studio Suite

42-inch LED TV with cable channels, TV

Deluxe Studio Suite

  • 410 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Premium bedding, in-room safe, individually decorated, desk

Executive Apartment

  • 690 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Balcony, Courtyard View

Executive Suite, 1 King Bed, Balcony, Courtyard View | Living area | 42-inch LED TV with cable channels, TV

Executive Suite, 1 King Bed, Balcony, Courtyard View

  • 580 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 Bedroom, Non Smoking, City View

Executive Studio Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, in-room safe, individually decorated, desk

Executive Studio Suite, 1 Bedroom, Non Smoking, City View

  • 410 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed, Balcony

  • 580 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, in-room safe, individually decorated, desk

Deluxe Suite, 2 Bedrooms

  • 690 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mackinnon Suites

4-star aparthotel in Nakasero
This aparthotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a conference center, and a business center. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Mackinnon Suites offers 69 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Kampala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly aparthotel also offers a fitness center, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mackinnon Suites has designated areas for smoking.

Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Atrium Bar - This bar specializes in barbecue and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free extended parking on site
  • Limited onsite parking

Restaurants on site

  • Atrium Bar
  • Atrium Restaurant

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: UGX 30 per day

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a business district
  • In a national park
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 69 units
  • 7 floors
  • Banquet hall
  • Built in 2013
  • Individual decor
  • Reception hall

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from June 1 2022 to December 31 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for UGX 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 125000 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: UGX 30.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mackinnon Suites
Mackinnon Suites Aparthotel
Mackinnon Suites Aparthotel Kampala
Mackinnon Suites Kampala
Xanadu Collection All Suite Hotel Kampala
Xanadu Collection All Suite Hotel
Xanadu Collection All Suite Kampala
Xanadu Collection All Suite
The Mackinnon Suites
MACKINNON SUITES Kampala
MACKINNON SUITES Aparthotel
Xanadu Collection All Suite Hotel
MACKINNON SUITES Aparthotel Kampala

Mackinnon Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 66 reviews
Rating 8 - Good. 30 out of 66 reviews
Rating 6 - Okay. 13 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located within the city. It is in a very quiet and secure part of town. The staff are very friendly and courteous...
Stayed 3 nights in Jan 2022

8/10 Good

Atef

Business traveler
Liked: Cleanliness, room comfort

Beautiful hotel

Amazing stay in MacKinnon suites very well located very luminous and spacious, great reception stuff especially Ms. Ritah and Ms. Soumaya, i highly recommend this hotel
Stayed 2 nights in Oct 2021

10/10 Excellent

skander

Business traveler
Liked: Cleanliness, room comfort

Very amazing team

Very amazing team. Very helpfull. Really very good managment. Thank you for this nice stay
Stayed 3 nights in Jun 2021

8/10 Good

Atef

Business traveler
Liked: Cleanliness

Good hotel except bathrooms

MacKinnon suites is nice hotel in a good location in Kampala close to all attractions, suites are spacious with good amenities except bathroom they have to upgrade it because it's really very basic and not in harmony with the hotel rate, shower very small not well functional pretty dark,
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Rita at reception. Breakfast wasn't good but every thing else was good.
Stayed 1 night in Mar 2021

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service
Nice stay, helpful staff. Very spacey. Internet fast enough for streaming, great! Several things broken in the bathroom - lamp over sink; shower basin (so water is running out; 1 door of shower lacking.
Stayed 4 nights in Feb 2020

4/10 Poor

FMB, Ireland

Business traveler
Disliked: Staff & service, property conditions & facilities
Overpriced Old property. It’s not what it claims to be. Better places just round the corner for a better price. Staff wasn’t helpful. $ 30 charges for a second person even if the room is booked as a king room with declared 2 occupancies was a surprise. On the positive side Carrie from the reception was perticularly helpful in communicating with me about an item I had left behind.
Stayed 2 nights in Feb 2020

4/10 Poor

Justin J

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing special

Terrible wifi nothing special
Stayed 3 nights in Jan 2020

4/10 Poor

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Never again

The property is falling apart. Room flooded, towel rail fell off wall, windows in replacement room leak. To add insult to injury they charged me for the food that had been plated for 45 minutes whilst we relocated from the flooded room. The wine list is a work of fiction as only one bottle is in stock. The staff try hard but it´s a battle they can´t win. Avoid - I will never return.
Stayed 2 nights in Jan 2020

10/10 Excellent

Jude, Kampala

Traveled with partner
Liked: Cleanliness, amenities
The ambiance, good staff and always smiling. I only didn't like the fact that they charge for early checkin
Stayed 7 nights in Dec 2019

8/10 Good

Mehmood, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and accommodating whenever any extras were required .
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Almost no hot water

the bath .... I checked in almost 11pm, and the hotel kept the room's hotwater system off, so when I checked in, no hot water at all. I had to wait two hours for a five minutes shower. shower has very low water pressure and hot water tank is so small that you don't have enough hot water. house keeper kept turning the boiler off during the day, so every night you come back to the room, you have to wait two hours to shower at night. I don't understand why they turn it off when they knew that there's someone checking in or staying. When you write to the hotel, they never reply, and when you call them, the number on the website is a wrong number... very very unprofessional.
Stayed 4 nights in Sep 2019

2/10 Terrible

Thomas

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Jul 2019

10/10 Excellent

Rajguru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms

Room sizes are super huge. Good calm ambience. Prompt and with smile service by Jonita in restaurant.
Stayed 4 nights in Aug 2019

10/10 Excellent

Kisomose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Diane Carine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My business stay

It was good and the stuff are friendly
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
did not like that they charge for having someone stay the night in the room. it was 30 dollars per night. my first time I heard of this payment. they will be the loser in the market with this going on.
Stayed 16 nights in Jun 2019

8/10 Good

Jonathan, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay in central Kampala

Great location good price, some brilliant staff. Probably my number one central Kla a commodarion option nowadays
Stayed 3 nights in May 2019

8/10 Good

Jonathan, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A superb option

A really good stay and an option that I would definitely use again. Brilliant location, good value, some very good service. And some exceptional service. Josephine in the bar/restaurant is a rare talent.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every encounter I had at this hotel. Staff friendly, gracious, accommodating. Services I needed were available. Internet a little spotty at times. Used laundry services which were good. The bar/lounge area was a bit too dark in the evenings. Food and drinks were good.
Stayed 7 nights in Mar 2019

2/10 Terrible

Janak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad hotel

We stayed at this hotel two days ago. It was one the worst hotels to stay. There are no lights it is dark and dingy..The staff are very good but that’s all. In breakfast time there is a limit of two cups of tea or coffees. The rooms are not good. Nothing gets done. There are lots of mosquitoes. You get eaten alive day or Night. We do not recommend it to any one as we had the worst nightmare . Although it is given 4 star it is not . It is two stars. More like likely.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good value, in a good location, the room was extremely large and breakfast included a wide selection which changed each day. Only cons would be the towels which could be more comfortable, also we were only provided 1 bath towel despite reservation being for 2. Additional towels were provided each day upon request.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 6 nights in Feb 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - great area - great service

It was a great area and everyone was so helpful. Only complaint is the lights are awful / you can’t put on makeup
Stayed 2 nights in Feb 2019